LG Electronics reviews & trust report

Customers report that their LG appliances, including a side-by-side refrigerator and a washing machine, have broken down within just a few years, leading to significant disappointment. Additionally, the customer service is frequently criticized as being unresponsive and unhelpful, with long wait times for answers that often do not address the original concerns. While a few reviewers mention that their washing machines were satisfactory at the time of purchase, these positives are overshadowed by the numerous complaints about product reliability and poor support.

Summary generated with AI from recent reviews

What should I do if my LG product needs a software update?

Most LG smart devices can be updated through their settings menu by checking for software updates in the system or general settings. Some products may also receive automatic updates when connected to the internet, or you can download updates from the LG website.