The service and delivery is really good
The service and delivery is really good

MandM is an online retail platform specializing in discounted branded fashion and sportswear. The company offers a wide range of products, including clothing, footwear, and accessories for men, women, and children. With a focus on affordability, MandM aims to provide customers with quality items at reduced prices. Targeting budget-conscious shoppers, MandM serves a diverse customer base looking for value without compromising on style. The platform is designed to facilitate an easy shopping experience, featuring user-friendly navigation and a secure checkout process. By providing access to well-known brands at competitive prices, MandM caters to consumers seeking fashionable options that fit their budgets.
MandM receives high praise from customers for its great product quality and speedy delivery, with many noting the excellent prices and good selection available. Reviewers frequently highlight their satisfaction with the overall shopping experience, mentioning prompt service and effective communication regarding deliveries.
However, there are notable complaints regarding delivery issues, particularly with parcels sent via Evri, which some customers report as not arriving or being left in unsafe locations. Additionally, a few consumers express disappointment with the quality of certain items and the high return fees associated with them. Despite these concerns, the majority of feedback remains positive, reflecting a strong overall sentiment towards the company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 100 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 100 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Excellent prices and speedy delivery, good choices available and excellent way to save money”
“Ordered 2 pairs of trainers 2 weeks before needed them keep keeping eye on the tracking they said there was a delay a...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Discount Stores.
| Company | Overall | Legit | Delivery | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.6 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 1.8 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: MandM is #2 of 5 on overall rating in this group.
100 reviews of MandM. Filter by what matters to you.
The service and delivery is really good
Always Good Prices And Delivery Is Always Fast With Tracking👍🏻👍🏻👍🏻
wide range of clothing and generally competitive prices. Great speedy delivery.
Received my order within 3 days, have bought a lot off MandM over the years, have never been disappointed with the quality of the goods, fantastic prices and excellent customer service, and fast delivery
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ordered several pairs of shorts not sure of sizing.out of the 5 i ordered i returned 3 and re-ordered 1 pair in smaller size.return was processed very promptly and replacement pair arrived quickly.great job.have used a few times now and have not been disappointed.
Great prices, excellent fast delivery. Easy to navigate website. Great range of products.
Quick and efficient service from order till delivery
I had a good service from MandM
Although the item I received was good it was a bit too small but you make it so difficult to return I have kept it. I have no printer and live in a village, no shops, and no form of transport to get to a drop off point.
Items arrived on time pity about thr delivery company left in wrong place out in open package was soaking wet and slightly damaged as wasdown pour had reported to the company still waiting there is a safe place to leave unfortunately had to wash items as present really disappointed
Very good price for quality clothing Delivery very fast and reliable
Ordered for the first time two dresses which unfortunately didn’t fit me and sandals which didn’t either. Returned them. Great communication from this company re my return and subsequent refund issued. Re ordered the dresses in a different size and received them so quickly!. I’m in Jersey in the Channel Islands and believe me we often have to wait for stuff!. Amazing communication, dispatch , refund. I wouldn’t hesitate to buy from this company in the future.
Cheap price and always delivered quick
The package did not arrive. Tried contacting the company from the Tuesday onwards several times but did not hear back from the company(m and m direct) until the Friday. No phone number to contact company only a chat bot, which says will reply in 24 hours but it took 72 hours. Presents in package for 5 year olds birthday on Saturday, so major problem there. Was told I'd get a refund in 5 days time and if I wanted I cud reorder again...no offer of we will resend the package asap etc.
As usual great prices for quality having the yearly delivery it arrived next day
Have been looking for these boots for ages now. Got them at a great price with speedy delivery. Very happy
MandM is an online retail platform specializing in discounted branded fashion and sportswear. The company offers a wide range of products, including clothing, footwear, and accessories for men, women, and children. With a focus on affordability, MandM aims to provide customers with quality items at reduced prices. Targeting budget-conscious shoppers, MandM serves a diverse customer base looking for value without compromising on style. The platform is designed to facilitate an easy shopping experience, featuring user-friendly navigation and a secure checkout process. By providing access to well-known brands at competitive prices, MandM caters to consumers seeking fashionable options that fit their budgets.
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