Master Case is a retail company specializing in mobile phone cases and accessories. With multiple locations across France, including Blagnac, Roques, Castres, Perpignan, Toulon, La Seyne sur Mer, Aix-en-Provence, and Nice, the company caters to a diverse customer base seeking quality products to enhance their mobile devices. The stores offer a wide range of mobile phone cases, including protective covers and stylish accessories designed to fit various smartphone models. Operating from Monday to Saturday, Master Case provides convenient access for consumers looking to purchase mobile accessories in person. Through its focus on electronics and technology, Master Case aims to meet the needs of individuals seeking durable and fashionable solutions for their devices.
Master Case receives a mixed reception from its customers, with a notable 58% of reviews being positive. Many reviewers express satisfaction with the quality of the phone cases and tempered glass, highlighting their durability and the appealing designs available.
Quick delivery is also frequently praised, with several customers noting they received their orders promptly. However, there are significant complaints regarding pricing, with some feeling that the products are overpriced compared to competitors. Additionally, issues with customer service and product reliability are raised, including reports of broken items upon arrival and difficulties in claiming warranties. While some customers appreciate the staff's professionalism and helpfulness, others recount negative experiences that deter them from returning.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 60 | 100% | +0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2024.
| Month | Average | Reviews |
|---|---|---|
| Jan 24 | 1.0 | 1 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | 3.0 | 2 |
| May 24 | 3.0 | 2 |
| Jun 24 | 5.0 | 3 |
| Jul 24 | 5.0 | 2 |
| Aug 24 | — | 0 |
| Sep 24 | 3.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Super site les collections sont trop belles”
“Bonjour, Je ne recommanderai à personne d’aller réparer votre smartphone, changer votre écran ou même poser un kit de...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 3.5 out of 5 (good) | 67 out of 100 | 3.0 out of 5 (fair) | 4.1 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Master Case is #5 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 3.0).
60 reviews of Master Case. Filter by what matters to you.
J'ai acheté un étui tablette universelle celui-ci au bout de 1 mois les pattes de support de la tablette se sont cassé sans choc je précise même pas une rayure sur l'étui excuse de données ils garantie leur matériel pendant 15 jours après ils ne sont plus responsables de leurs produits
J'ai reçu mon IPHONE 5 SE et j'en suis très contente ... il correspond à mes attentes même au delà ! il est comme neuf ... je vous remercie pour le cadeau du protège glace !!!
Quick answers to the questions people ask most.
Yes, Master Case is a legitimate company with a mix of positive and negative reviews. They have received numerous reviews, with an overall rating reflecting customer experiences, such as satisfaction with product quality and delivery.
Master Case is not considered a scam; however, some customers have reported issues with pricing and product quality. Verified reviews indicate both satisfaction with products like phone cases and concerns over pricing, highlighting the importance of checking feedback before purchase.
Master Case specializes in electronics accessories, particularly phone cases and tempered glass protectors. Customers have praised the quality and design of their products, such as the 'empreintes sauvages' collection.
Prices at Master Case can be higher than competitors, as noted in several reviews. Customers can expect occasional discounts, but it's advisable to compare prices with other retailers before purchasing.
Customer support can be reached through their website. While some reviews mention positive interactions with staff, others highlight delays, so it's best to contact them promptly for any issues.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
recu le lendemain de la commande coque rose à paillettes avec montants deja un peu "sales", mauvaise finition.. mais bon prix !
premiere commande pour moi je suis ravi rien a dire livraison rapide produit conforme a mes attentes je recommande vivement ce site
Livraison très rapide.
J'ai commandé une coque pour la fête des pères, l'inscription n'etait pas conforme. L'apostrophe du mot "t'aime" s'est transformée en un immense carré. Personne ne controle donc le rendu par rapport à la commande? Ma fille est bien entendu deçue. J'attends toujours une reponse du service client. Par contre l'envoi en tarif lettre est rapide et soigné.
Beaucoup de choix et surtout rapidité d'envois !
Impeccable bonne qualité pour petit prix livraison rapide...
J'habite dans les Antillles et ce n'est pas toujours evident de se faire livrer. Je cherchais desesperement des accessoires originaux pour mon iphone 4 et une pochette pour mon Ipad 2. Le choix est vraiment tres large. Ma commande a ete prise en compte immediatement, expediée le lendemain et j'ai reçu mon colis en 12 jours par lettre Max. La commande est conforme a mes attentes et a 1ere vue tout me parait de qualité. En bref, ravie!
Produit de très bonne qualité , la finition est impecable , et la livraison est très rapide , seul bémol l'absence de certaines options présentes chez certains concurants comme l'impression sur les bord des coques pour iPhone 6 plus .
Vraiment parfait !! je craignais à la réception du cover personnalisé et non ! c'est plus qu'une agréable surprise. J'avais déjà créé une coque personnalisée sur un autre site, mais sur celui-ci la qualité est largement meilleure, le rendu est vraiment super ! je recommande vivement ce site et je saurai maintenant où m'adresser pour créer cover ou autres objets ! En plus, l' envoi est très rapide ! Très bonne continuation !!
je cherchais une coque qui englobe tout mon tel sans y mettre 30€ non plus. Résultat correct. Le plus : Coloris super, livraison dans les délais, en bon état. Le moins : j'en ai pour mon argent, c'est à dire que la qualité est moyenne : la coque baille beaucoup sur la partie basse du tel puisque le silicone est souple et que l'ouvture de chargeur est grande. Pas facile d'utiliser le bouton du son on/off. Bilan : Achat conforme.
Bravo pour votre réaction suite à ma commande, expédiée le jour même et reçue en deux jours ! Le produit reçu est conforme et de qualité ! Merci !
Que du positif
Master Case is a retail company specializing in mobile phone cases and accessories. With multiple locations across France, including Blagnac, Roques, Castres, Perpignan, Toulon, La Seyne sur Mer, Aix-en-Provence, and Nice, the company caters to a diverse customer base seeking quality products to enhance their mobile devices. The stores offer a wide range of mobile phone cases, including protective covers and stylish accessories designed to fit various smartphone models. Operating from Monday to Saturday, Master Case provides convenient access for consumers looking to purchase mobile accessories in person. Through its focus on electronics and technology, Master Case aims to meet the needs of individuals seeking durable and fashionable solutions for their devices.
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