Super site avec envoie rapide dommage…
Super site avec envoie rapide dommage que le livreur ne soit pas compétent livrer 30 km plus loin

Maxoutil.com is an online platform specializing in power tools and hardware, catering to both DIY enthusiasts and professionals in the home services sector. The company offers a diverse range of products including drills, grinders, sanders, and saws, along with various consumables and cleaning equipment. Maxoutil.com aims to support customers in their projects by providing access to high-quality tools and equipment. The target market for Maxoutil.com includes individuals engaged in home improvement activities, as well as contractors and tradespeople seeking reliable tools for their work. The platform enhances the shopping experience by offering flexible payment options through partnerships with services like Alma, enabling customers to manage their purchases effectively. With a user-friendly website, Maxoutil.com is dedicated to meeting the needs of its customers across the home services landscape.
Maxoutil.com receives mixed feedback from its customers, highlighting both strengths and weaknesses. Many reviewers praise the competitive pricing and rapid delivery, with several noting that their orders arrive quickly and in good condition.
The service quality is also frequently commended, with customers appreciating the responsive and friendly support team. However, significant complaints arise regarding product discrepancies and poor after-sales service. Multiple consumers report receiving defective items or incorrect products, with some expressing frustration over additional fees for returns. The site has also been criticized for its handling of customer issues, with several stating that the support is unhelpful when problems occur. Overall, while Maxoutil.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 60 | 100% | +0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Sep 25 | 3.0 | 2 |
| Oct 25 | 2.6 | 7 |
| Nov 25 | 3.0 | 6 |
| Dec 25 | 3.3 | 26 |
| Jan 26 | 3.3 | 19 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“RAS je recommande, service client joignable”
“Nous avons acheté un aspirateur Makita sans fil début décembre”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.2 out of 5 (fair) | 100 out of 100 | 2.7 out of 5 (poor) | 4.1 out of 5 (good) | — | 60 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | 1.7 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.8 out of 5 (good) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 1.0 out of 5 (poor) | 3.8 out of 5 (good) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 1.8 out of 5 (poor) | 2.9 out of 5 (fair) | — | 596 |
Bottom line: Maxoutil.com is #3 of 5 on overall rating in this group. On website & app, Prime Property Management scores higher (4.1 vs 2.7).
60 reviews of Maxoutil.com. Filter by what matters to you.
Super site avec envoie rapide dommage que le livreur ne soit pas compétent livrer 30 km plus loin
Matériel conforme, prix attractif, mais DPD qui fait la livraison est une catastrophe ! Matériel non livré, il faut fait 30Km pour aller le chercher, pour s'entendre dire qu'il est livré en point relais, et au final non on l'a bien ici mais le livreur n'a pas trouvé l'adresse. Pour tant l'autre colis est bien livré le même jour ... tout ça avec 4 jours de retard. Bilan très mitigé donc !
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 53% of recent reviews are 4–5★ and 43% are 1–2★.
Maxoutil.com is an online platform specializing in power tools and hardware, catering to both DIY enthusiasts and professionals in the home services sector. The company offers a diverse range of products including drills, grinders, sanders, and saws, along with various consumables and cleaning equipment. Maxoutil.com aims to support customers in their projects by providing access to high-quality tools and equipment. The target market for Maxoutil.com includes individuals engaged in home improvement activities, as well as contractors and tradespeople seeking reliable tools for their work. The platform enhances the shopping experience by offering flexible payment options through partnerships with services like Alma, enabling customers to manage their purchases effectively. With a user-friendly website, Maxoutil.com is dedicated to meeting the needs of its customers across the home services landscape.
This profile hasn't been claimed by the business owner.