Very happy with service
Kept me informed of delivery day and time and delivered within the time frame, v nice friendly delivery driver who put the sleepers just where we wanted them, thank you
Melbros Building Supplies is an independent builders' merchant based in Rugby, specializing in the online ordering of building, timber, and garden supplies. Established in 1985, the company caters to both public and trade customers, providing a comprehensive range of trade quality products. Melbros offers free local delivery for orders over £120, ensuring convenience for customers in the Rugby area. In addition to standard supply services, Melbros Building Supplies provides plant and tool hire, timber cutting and treatment, and bespoke joinery through its Springburn division. The company also offers paint matching and mixing services, which cater to both residential and commercial projects. With a focus on delivering expert advice and customer service, Melbros Building Supplies is a reliable resource for tradesmen, businesses, property developers, and DIY enthusiasts seeking high-quality construction materials and tools.
Melbros Building Supplies enjoys an overwhelmingly positive reputation among its customers, with many praising the efficient delivery and excellent service. Reviewers frequently highlight the promptness of the delivery, often noting that items arrive on time or even earlier than expected.
The staff is described as friendly, helpful, and knowledgeable, contributing to a hassle-free experience for consumers. Competitive pricing and good product quality further enhance customer satisfaction. However, a few reviews mention issues related to delivery and staff attitudes, with some customers feeling blamed for problems that arose. Despite these minor complaints, the overall sentiment remains highly favorable, reflecting a strong commitment to customer service and satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 948 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 9 |
| Jan 25 | 5.0 | 13 |
| Feb 25 | 5.0 | 31 |
| Mar 25 | 4.8 | 11 |
| Apr 25 | 4.3 | 11 |
| May 25 | 5.0 | 2 |
| Jun 25 | 4.8 | 5 |
| Jul 25 | 5.0 | 10 |
| Aug 25 | 5.0 | 10 |
| Sep 25 | 5.0 | 8 |
| Oct 25 | 5.0 | 8 |
| Nov 25 | 4.9 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Super service & next day delivery”
“Delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 948 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.7 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Melbros Building Supplies is #1 of 5 on overall rating in this group.
500 reviews of Melbros Building Supplies. Filter by what matters to you.
Kept me informed of delivery day and time and delivered within the time frame, v nice friendly delivery driver who put the sleepers just where we wanted them, thank you
Quick delivery and good communication..
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5 ⭐️ service as usual. Quick and smooth delivery.
Quick and efficient service
Great service delivered early
Prompt delivery & polite friendly staff.
Delivered when promised and at the best price
Good communication, efficient delivery
Very good experience with both the sales and the delivery team. I have selected a certain date to have the materials delivered and they kept their promise with 2 hours notice so I had plenty of time to prepare the area where I needed them stored. Well done Melbros team!
Ordered sleepers but the quality was not brilliant (they were delivered so could not check the quality!). I told them when I ordered more. They said that they will make sure the following delivery will be checked. Quality was better but the sleepers were different (different colour and different size!!!). Always check when ordering what exactly they are sending as they don't.
Melbros Building Supplies is an independent builders' merchant based in Rugby, specializing in the online ordering of building, timber, and garden supplies. Established in 1985, the company caters to both public and trade customers, providing a comprehensive range of trade quality products. Melbros offers free local delivery for orders over £120, ensuring convenience for customers in the Rugby area. In addition to standard supply services, Melbros Building Supplies provides plant and tool hire, timber cutting and treatment, and bespoke joinery through its Springburn division. The company also offers paint matching and mixing services, which cater to both residential and commercial projects. With a focus on delivering expert advice and customer service, Melbros Building Supplies is a reliable resource for tradesmen, businesses, property developers, and DIY enthusiasts seeking high-quality construction materials and tools.
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