Links to data sheets don't work
Links to data sheets don't work; I go to Digikey to get the data sheets.
Electronic components distributor
Mouser Electronics receives a generally positive reception from its customers, with many praising the ease of ordering and the availability of parts. Reviewers highlight the website's user-friendly interface and efficient order processing, often noting quick shipping times and competitive pricing.
Customers appreciate the helpfulness of the staff, particularly when assistance is needed for locating specific components. However, there are notable complaints regarding order cancellations and issues with the order entry system, which some find confusing. Additionally, a few customers express dissatisfaction with rising prices and delays in shipping. Despite these criticisms, the overall sentiment remains favorable, as many consumers continue to enjoy a reliable shopping experience with Mouser.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 120 | 100% | -0.3 | ● Medium |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 5.0 | 1 |
| Mar 25 | 4.0 | 21 |
| Apr 25 | 4.3 | 24 |
| May 25 | 4.1 | 26 |
| Jun 25 | 4.2 | 20 |
| Jul 25 | 3.3 | 10 |
| Aug 25 | 3.8 | 18 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 120 most recent reviews.
“Ordering process is streamlined and easy for me, a computer illiterate, person to easily locate parts and place the o...”
“BOM Attempt First let me say the experience was precipitated by failure to have adequately checked my own BOM listing...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | — | 120 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,060 | |
| 3.5 out of 5 (good) | 100 out of 100 | — | 4.0 out of 5 (good) | 4.1 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,000 |
Bottom line: Mouser Electronics is #4 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 3.1).
120 reviews of Mouser Electronics. Filter by what matters to you.
Links to data sheets don't work; I go to Digikey to get the data sheets.
You guys are taking longer and longer to Pick and Ship these days. You know it's true because you regularly upgrade shipping to 2nd Day or Overnight to make up for it.
The freaking system cannot understand that a customer wishes to update his shipping and billing addresses. I went through the cycle several times cancelling old addresses and entering new ones. And despite the confirmations of change it still displays the old addresses that are not valid anymore since I moved to a different state many years ago.
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The freaking system cannot understand that a customer wishes to update his shipping and billing addresses. I went through the cycle several times cancelling old addresses and entering new ones. And despite the confirmations of change it still displays the old addresses that are not valid anymore since I moved to a different state many years ago.
Can you believe that Mouser cancelled some items of your PO without specific reason. Strange thing is that they sell you A-connector but they told you they can not sell you the "cover" of that A-connector? Both are the item in the same catagory and they told you that you are the reseller(PS:we are not). complaint to customer service representative get the immediate same reply. I am assuming that they must have too many cases like this and want to close it ASAP
Can you believe that Mouser cancelled some items of your PO without specific reason. Strange thing is that they sell you A-connector but they told you they can not sell you the "cover" of that A-connector? Both are the item in the same catagory and they told you that you are the reseller(PS:we are not). complaint to customer service representative get the immediate same reply. I am assuming that they must have too many cases like this and want to close it ASAP
Mouser use to have correct pictures of components and the correct data sheets. I guess you hired a bunch of English Majors that are not able to look up the correct information of what you sell. Wish you would get back to the way you were about 5 years ago. At least 95% of your product information was correct. Now it is about 65% wrong.
Tariffs already? My guess is that you already had these products in stock. Rudy Littrell 405 W. Hunt St. McKinney, Texas 75069
Electronic components distributor
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