CrowdTrust is a user-driven review platform that enables consumers to share and read feedback about various products and services. The platform focuses on providing a transparent space for customers to express their experiences, helping potential buyers make informed decisions. By allowing users to post reviews and ratings, CrowdTrust aims to foster trust and accountability among businesses and consumers alike. The company caters to a wide range of industries, from retail to hospitality, attracting businesses that seek to enhance their online reputation through authentic customer feedback. By leveraging user-generated content, CrowdTrust supports companies in understanding consumer sentiment and improving their services. With its commitment to promoting honest reviews, the platform serves as a valuable resource for both consumers looking for reliable recommendations and businesses aiming to build credibility in an increasingly competitive marketplace.
Now Test receives a generally positive reception from customers, with many praising the ease of use and quick service. Reviewers highlight the straightforward process of ordering tests, receiving kits promptly, and obtaining results in a timely manner.
The affordability of the test kits is also noted, with some mentioning significant savings compared to competitors. However, there are critical concerns regarding customer service, particularly related to the failure to generate certificates alongside test results and unresponsive support when issues arise. Some users express frustration over not receiving necessary documentation after their tests. Despite these complaints, the majority of feedback reflects satisfaction with the product quality and overall service. Overall, Now Test is viewed positively, though improvements in customer support are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 804 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2022.
| Month | Average | Reviews |
|---|---|---|
| May 21 | 2.2 | 18 |
| Jun 21 | 1.8 | 12 |
| Jul 21 | 3.0 | 6 |
| Aug 21 | 3.9 | 7 |
| Sep 21 | 1.0 | 2 |
| Oct 21 | 1.0 | 1 |
| Nov 21 | 4.5 | 193 |
| Dec 21 | 4.3 | 37 |
| Jan 22 | 4.3 | 81 |
| Feb 22 | 4.4 | 339 |
| Mar 22 | 2.3 | 3 |
| Apr 22 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“In some places Covid Self test kit costs around £15, how ever the kits which I got it from Now Test was for £5, its e...”
“Also it seems that this company doesn’t sell tests anymore; my guess is their platform (and customer service) will st...”
500 reviews of Now Test. Filter by what matters to you.
Some written instructions with the test would have made the whole process clearer. Other providers have included instructions in the pack. And not everyone is comfortable swapping between email, apps and websites on a mobile phone. Once an error is made, there is no obvious provision to clear the form and start again, just a sign saying error. Not helpful!
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I found the testing and uploading process very confusing and stressing. I could not finalize the upload process because the ‘waiting for result’ page got stuck and went nowhere. Therefore, I don’t know whether you received or not my test which was negative anyway. Your system really need attention for improvement.
CrowdTrust is a user-driven review platform that enables consumers to share and read feedback about various products and services. The platform focuses on providing a transparent space for customers to express their experiences, helping potential buyers make informed decisions. By allowing users to post reviews and ratings, CrowdTrust aims to foster trust and accountability among businesses and consumers alike. The company caters to a wide range of industries, from retail to hospitality, attracting businesses that seek to enhance their online reputation through authentic customer feedback. By leveraging user-generated content, CrowdTrust supports companies in understanding consumer sentiment and improving their services. With its commitment to promoting honest reviews, the platform serves as a valuable resource for both consumers looking for reliable recommendations and businesses aiming to build credibility in an increasingly competitive marketplace.
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