CrowdTrust is a user-driven review platform that enables consumers to share and read feedback about various products and services. The platform focuses on providing a transparent space for customers to express their experiences, helping potential buyers make informed decisions. By allowing users to post reviews and ratings, CrowdTrust aims to foster trust and accountability among businesses and consumers alike. The company caters to a wide range of industries, from retail to hospitality, attracting businesses that seek to enhance their online reputation through authentic customer feedback. By leveraging user-generated content, CrowdTrust supports companies in understanding consumer sentiment and improving their services. With its commitment to promoting honest reviews, the platform serves as a valuable resource for both consumers looking for reliable recommendations and businesses aiming to build credibility in an increasingly competitive marketplace.
Now Test receives a generally positive reception from customers, with many praising the ease of use and quick service. Reviewers highlight the straightforward process of ordering tests, receiving kits promptly, and obtaining results in a timely manner.
The affordability of the test kits is also noted, with some mentioning significant savings compared to competitors. However, there are critical concerns regarding customer service, particularly related to the failure to generate certificates alongside test results and unresponsive support when issues arise. Some users express frustration over not receiving necessary documentation after their tests. Despite these complaints, the majority of feedback reflects satisfaction with the product quality and overall service. Overall, Now Test is viewed positively, though improvements in customer support are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 804 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2022.
| Month | Average | Reviews |
|---|---|---|
| May 21 | 2.2 | 18 |
| Jun 21 | 1.8 | 12 |
| Jul 21 | 3.0 | 6 |
| Aug 21 | 3.9 | 7 |
| Sep 21 | 1.0 | 2 |
| Oct 21 | 1.0 | 1 |
| Nov 21 | 4.5 | 193 |
| Dec 21 | 4.3 | 37 |
| Jan 22 | 4.3 | 81 |
| Feb 22 | 4.4 | 339 |
| Mar 22 | 2.3 | 3 |
| Apr 22 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“In some places Covid Self test kit costs around £15, how ever the kits which I got it from Now Test was for £5, its e...”
“Also it seems that this company doesn’t sell tests anymore; my guess is their platform (and customer service) will st...”
500 reviews of Now Test. Filter by what matters to you.
I never received my mobile verification code via SMS even thought I re-requested one 9-10 times. I have an overseas phone number (USA) which I assume a lot of your customers do given this is a day 2 arrival test. Not sure if it was an issue with my mobile phone carrier but I receive verifications fine normally
Fast delivery. Good service. I had no problem. It’s easy to apply and submit. Quick results. Well done.
Excellent and timeous service! I will recommend NOW
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Ordene mi test segundo dia junto con mi familia , el de mis hijas llego pero nunca el mio, despues de un intercambio de emials donde parecia que si me llegaria, nunca me llego, tuve que regresar a espana con el riezgo de que me pidieran el test y tal vez no me dejaran volar de regreso a espana por suerte nadie me pregunto por el,, entre mi familia yo fui el 30 porciento,,,tu quieres tomar el riezgo de ser ese 30 por ciento ??? entonces contrata este servicio Wilson Machado
My day 2 test arrived on day 3. The rest of the test experience was really good.
Very fast service. Different to ones I've used before. This one you have to take a photo of yourself with the cartridge before you take the test. Didnt know this until I done test and then started the register process. Didnt say anywhere on the leaflet enclosed. Apart from this great for £5.00
Simple easy and cost effective
The kit arrived with no instructions on how to upload my results. Now it’s an email battle to do that and try to explain how I’ve arrived and I’m not departing UK. Upload is late and no idea if that will have any consequences yet. Poor service and expensive.
Great service
The entire process from initial purchase to uploading 2 day result and receiving certificate worked perfectly. Excellent
CrowdTrust is a user-driven review platform that enables consumers to share and read feedback about various products and services. The platform focuses on providing a transparent space for customers to express their experiences, helping potential buyers make informed decisions. By allowing users to post reviews and ratings, CrowdTrust aims to foster trust and accountability among businesses and consumers alike. The company caters to a wide range of industries, from retail to hospitality, attracting businesses that seek to enhance their online reputation through authentic customer feedback. By leveraging user-generated content, CrowdTrust supports companies in understanding consumer sentiment and improving their services. With its commitment to promoting honest reviews, the platform serves as a valuable resource for both consumers looking for reliable recommendations and businesses aiming to build credibility in an increasingly competitive marketplace.
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