Really fantastic agency
Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.

Ocean Estate Agents is an independent estate agency based in Bristol, serving the property needs of customers across Bristol and North Somerset. Established in 1983, the company specializes in a range of services including property sales, lettings, conveyancing, and mortgage brokering. With over 40 years of experience in the real estate market, Ocean Estate Agents caters to both home sellers and buyers, as well as landlords and tenants, ensuring a comprehensive approach to property transactions. The company's property sales division assists clients in selling homes of various types, while their lettings team connects landlords with suitable tenants. Additionally, Ocean Estate Agents provides mortgage services, offering clients support in securing the best mortgage deals at no cost. Their conveyancing service further simplifies the buying and selling process by managing the legal aspects of property transactions. Ocean Estate Agents is dedicated to delivering reliable and professional real estate services to its diverse clientele.
Ocean Estate Agents receives overwhelmingly positive feedback from customers, with many praising the exceptional service and smooth processes throughout their property transactions. Reviewers highlight the agency's proactive communication, noting that staff members like Emily, Seamas, and Kyra are particularly helpful and responsive, making the experience enjoyable for first-time buyers and seasoned investors alike.
Many appreciate the thoroughness and professionalism displayed during conveyancing and mortgage advice, which contributes to a seamless experience. However, a few reviews mention issues with communication and service quality, suggesting that there may be occasional lapses. Despite these minor concerns, the overall sentiment remains highly favorable, with consumers consistently recommending Ocean Estate Agents for their real estate needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.6 | 63 |
| Sep 24 | 4.8 | 66 |
| Oct 24 | 4.7 | 71 |
| Nov 24 | 4.6 | 43 |
| Dec 24 | 4.6 | 45 |
| Jan 25 | 4.8 | 63 |
| Feb 25 | 4.9 | 43 |
| Mar 25 | 4.8 | 99 |
| Apr 25 | 4.5 | 59 |
| May 25 | 4.8 | 48 |
| Jun 25 | 4.8 | 58 |
| Jul 25 | 4.8 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I was buying my first house and they were always super helpful”
“We had a confirmed appointment for a property viewing , which was explicitly confirmed via an email by the company staff”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.5 out of 5 (good) | 4.5 out of 5 (good) | +1% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | — | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | 4.3 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.3 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Ocean Estate Agents is #1 of 5 on overall rating in this group.
500 reviews of Ocean Estate Agents. Filter by what matters to you.
Over a year ago
Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.
Over a year ago
My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.
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Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.
My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.
**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notch—high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!
We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.
Excellent from start to finish, communication was perfect, no need to keep chasing as the teams in both Portishead and Westbury were extremely proactive. Compared with others, streaks ahead
I used the Clifton branch of Ocean to purchase my flat in 2019 and find me three new tenants over the period since then. Their service is always nothing short of highly professional, very helpful with advice and expert knowledge of the current market and letting regulations for landlords. Communication was always, without exception, prompt and friendly. Particular thanks to Alan the branch manager, Megan and Lily who make the whole experience smooth and seamless from start to finish. Highly recommended.
The team treated my mother with the upmost courtesy and respect through out the whole process. The team communication with myself and the solicitors was excellent. They ensured the process went as smooth as possible. Thank you to them all.
Lily was great, really communicative and tried her best to work around us during a busy market. Would recommend.
Ocean did a really good job arranging loads of viewings for our house at short notice meaning we had 7 offers within a week
Having Olivia Staynings dealing with the house sell was a pleasure. Very Prompt response and professional in every way. Would recommend the Clifton Branch.
Recently used Ocean property services Clifton office. Very impressed with the service. They were very thorough and any queries we had, were sorted promptly.
Kyra was really helpful and, when there was a problem, she was very reassuring. She was efficient and responsive at every stage, including the viewing and processing the application and right to rent checks. Keith was also very helpful and explained things really well. I had a very good experience with Ocean.
From our first viewing the service we had from Ocean was excellent. They accommodated a very short notice second viewing meaning we were able to put an offer in and have it accepted on the perfect house for us. From there, the support and communication we receive throughout the buying process can’t be faulted. As first-time buyers, we really needed guidance and to be helped through the process, and they definitely did that. The dashboard meant it was easy for us to see what stage we were at, there were regular updates and we could easily see when work was being done on our file, and at no point did we need to chase or query progress. We were able to complete quicker than we had expected and are now moved into our new home and absolutely delighted with it. We’d highly recommend them to anyone - especially first time buyers. Bailey and Julie were especially helpful.
The team at Ocean Filton helped us get to completion after a long, drawn out process. Julie ensured things kept moving along with the buyers and associated legal departments. We would be happy to recommend her as an estate agent.
James, Jemima and the team guided us through every step of the process in a friendly and professional manner. Ocean filled us with confidence from the start, they were always on hand and happy to answer all of our questions, making it a stress free experience.
Great experience renting through Ocean. Charlie in the Portishead office is an absolute star.
Very open communication, helpful and efficient.
Kyra was great! She presented us the property in a very professional manner and made sure we had all the information we need. She then moved very quick into presenting our offer and getting us accepted! Great experience!
Ocean Estate Agents but in particular Kyra at the Portishead office was helpful and very knowledgeable in an area that I have little. From start (viewings) to finish (tenant moving in) I wouldn’t hesitate to use again.
From the start the staff were professional and curteous. I particularly like their online portal that show viewings, offers and documents. This was regularly updated making the entire process transparent.
Ocean Estate Agents is an independent estate agency based in Bristol, serving the property needs of customers across Bristol and North Somerset. Established in 1983, the company specializes in a range of services including property sales, lettings, conveyancing, and mortgage brokering. With over 40 years of experience in the real estate market, Ocean Estate Agents caters to both home sellers and buyers, as well as landlords and tenants, ensuring a comprehensive approach to property transactions. The company's property sales division assists clients in selling homes of various types, while their lettings team connects landlords with suitable tenants. Additionally, Ocean Estate Agents provides mortgage services, offering clients support in securing the best mortgage deals at no cost. Their conveyancing service further simplifies the buying and selling process by managing the legal aspects of property transactions. Ocean Estate Agents is dedicated to delivering reliable and professional real estate services to its diverse clientele.
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