Wrong size sent
Sent me an XL instead of my ordered XS, and now the coat is completely out of stock so I can’t reorder. Gutted.

ONLY Online Shop is a prominent fashion retailer that specializes in providing women’s clothing that reflects the latest trends in the fashion industry. The company’s online platform, available at www.only.com, features a diverse range of apparel, including dresses, jeans, jackets, and accessories, catering to various styles and preferences. ONLY focuses on empowering individuals to express themselves through fashion, offering collections that range from playful and feminine to edgy and rebellious. The brand is committed to inclusivity, offering clothing in a wide array of sizes, including a dedicated line for plus-size women with the ONLY CARMAKOMA collection. Additionally, ONLY provides stylish options for children, ensuring that fashion is accessible for all ages. With an emphasis on quality and trend-conscious designs, ONLY Online Shop serves a broad audience looking to enhance their wardrobes with contemporary and fashionable pieces.
Reviewers consistently praise ONLY Online Shop for its fast delivery and high-quality clothing. Many customers highlight the quick shipping, with phrases like "schneller Versand" and "levering was goed," indicating satisfaction with the promptness of their orders.
The website is noted for being user-friendly, making the shopping experience straightforward and enjoyable. However, some consumers express frustration with the online ordering system, citing issues like a "verbuggtes Bestellsystem" that complicates the process. Despite these complaints, the majority of feedback remains positive, with many stating they are happy with their purchases and the return process. Overall, ONLY Online Shop is well-regarded for its service and product quality, though improvements in the ordering system could enhance the experience further.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,060 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.6 | 732 |
| Jul 25 | 4.5 | 268 |
| Aug 25 | 4.5 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Super Service, sehr schnelle Lieferung und tolle Kleider”
“Het bedrijf is niet te benaderen”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Website & app | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 1,060 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.7 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: ONLY Online Shop is #2 of 5 on overall rating in this group. On website & app, Red Run scores higher (4.7 vs 4.2).
500 reviews of ONLY Online Shop. Filter by what matters to you.
Sent me an XL instead of my ordered XS, and now the coat is completely out of stock so I can’t reorder. Gutted.
Einfache Bestellung, auch mit Gastkonto. Zuverlässige Lieferung, sogar 1 Tag schneller als angekündigt
Super Service, sehr schnelle Lieferung und tolle Kleider.
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Quick en perfect
Hurtigt pakket og sendt, varerne sv.t. beskrivelse 😁👍
Goede service had pas wat besteld pakket was zoek geraakt netjes en snel opgelost had ook snel mijn geld terug heb het opnieuw besteld en had het met een paar dagen
De blouse die ik had besteld leek totaal niet op t plaatje. Niet eens uitgepakt. Daarnaast kost terugsturen ook nog eens 3.95 euro.
Snabb leverans av varan som jag beställde
Only hat immer sehr schöne Klamotten, Preis-Leistung ist auch in Ordnung.
Snelle levering ,mooie broek maat perfect.
Snelle levering, keurig verpakt
Qualität super! Schnelle Lieferung und Bearbeitung!
Schnell und gut
ONLY Online Shop is a prominent fashion retailer that specializes in providing women’s clothing that reflects the latest trends in the fashion industry. The company’s online platform, available at www.only.com, features a diverse range of apparel, including dresses, jeans, jackets, and accessories, catering to various styles and preferences. ONLY focuses on empowering individuals to express themselves through fashion, offering collections that range from playful and feminine to edgy and rebellious. The brand is committed to inclusivity, offering clothing in a wide array of sizes, including a dedicated line for plus-size women with the ONLY CARMAKOMA collection. Additionally, ONLY provides stylish options for children, ensuring that fashion is accessible for all ages. With an emphasis on quality and trend-conscious designs, ONLY Online Shop serves a broad audience looking to enhance their wardrobes with contemporary and fashionable pieces.
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