ONLY Online Shop is a prominent fashion retailer that specializes in providing women’s clothing that reflects the latest trends in the fashion industry. The company’s online platform, available at www.only.com, features a diverse range of apparel, including dresses, jeans, jackets, and accessories, catering to various styles and preferences. ONLY focuses on empowering individuals to express themselves through fashion, offering collections that range from playful and feminine to edgy and rebellious.
The brand is committed to inclusivity, offering clothing in a wide array of sizes, including a dedicated line for plus-size women with the ONLY CARMAKOMA collection. Additionally, ONLY provides stylish options for children, ensuring that fashion is accessible for all ages. With an emphasis on quality and trend-conscious designs, ONLY Online Shop serves a broad audience looking to enhance their wardrobes with contemporary and fashionable pieces.
ONLY Online Shop has a positive customer experience.
Reviewers consistently praise ONLY Online Shop for its fast delivery and high-quality clothing. Many customers highlight the quick shipping, with phrases like "schneller Versand" and "levering was goed," indicating satisfaction with the promptness of their orders.
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The website is noted for being user-friendly, making the shopping experience straightforward and enjoyable. However, some consumers express frustration with the online ordering system, citing issues like a "verbuggtes Bestellsystem" that complicates the process. Despite these complaints, the majority of feedback remains positive, with many stating they are happy with their purchases and the return process. Overall, ONLY Online Shop is well-regarded for its service and product quality, though improvements in the ordering system could enhance the experience further.
1,060 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
1,060
100%
● Low
4.6 / 5 overall
=
1,060 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.6
12-month avg
4.6
All-time
4.6
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 25
4.6
732
Jul 25
4.5
268
Aug 25
4.5
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 439 positive reviews
Customer service4%
18 mentions
Website & app3%
14 mentions
Fast & efficient2%
7 mentions
Delivery1%
6 mentions
“Super Service, sehr schnelle Lieferung und tolle Kleider”
On “Customer service” · Aug 30, 2025
Top complaintsof 47 negative reviews
Customer service4%
2 mentions
“Het bedrijf is niet te benaderen”
On “Customer service” · Jul 3, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
Ich bin ein absolutes Only-Fangirl. Nun hat 20 m von meiner Arbeit ein Only Store aufgemacht, worüber ich mich wirklich gefreut habe!
Aber dort bekomme ich leider nicht alles, so dass ich wirklich gerne bestelle.
Auswahl ist riesig, mit der Qualität bin ich immer sehr zufrieden, trifft immer zu 100 % meinen Geschmack und wird schnell verschickt.
Ich liebe euch ❤️
Ich war sehr enttäuscht, dass die Jeans nicht passte. Bestellt hatte ich XS/32, unten ausgestellt, schmales Bein. Leider ist die Hose an den Oberschenkeln um Einiges zu groß, doch in Ermangelung noch kleinerer Größen und weil ich genau die Farbe wollte, habe ich die Hose behalten, aber abnähen müssen.
Da ich seit sehr vielen Jahren, gerade wegen der kleinen Größen, Only Jeans in dieser Modellart trage und sie immer wie angegossen saßen, war ich entsprechend enttäuscht.
Schade, da muss ich demnächst wohl meine Jeansmarke wechseln. Mein Tipp: Was gut ist, muss nicht immer geändert werden.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Bin sehr zufrieden,Kleid bestellt,anprobiert und behalten. Größe passt genau. Hätte mir gern das Kleid noch in der blauen Farbe bestellt aber es ist leider nicht mehr verfügbar.
Danke für die schnelle Lieferung.
Ich kann das Kleid wirklich empfehlen,Stoff ist super leicht,ein richtig schönes Sommerkleid
ONLY Online Shop is a prominent fashion retailer that specializes in providing women’s clothing that reflects the latest trends in the fashion industry. The company’s online platform, available at www.only.com, features a diverse range of apparel, including dresses, jeans, jackets, and accessories, catering to various styles and preferences. ONLY focuses on empowering individuals to express themselves through fashion, offering collections that range from playful and feminine to edgy and rebellious.
The brand is committed to inclusivity, offering clothing in a wide array of sizes, including a dedicated line for plus-size women with the ONLY CARMAKOMA collection. Additionally, ONLY provides stylish options for children, ensuring that fashion is accessible for all ages. With an emphasis on quality and trend-conscious designs, ONLY Online Shop serves a broad audience looking to enhance their wardrobes with contemporary and fashionable pieces.