What IT services does Penta IT Services offer?

Penta IT Services provides comprehensive IT solutions including network management, cybersecurity, cloud services, data backup and recovery, and technical support. We also offer IT consulting, system integration, and managed IT services for businesses of all sizes.

What are your business hours?

Our standard business hours are Monday through Friday, 8:00 AM to 6:00 PM. We also provide 24/7 emergency support for critical IT issues and offer after-hours maintenance services by appointment.

How can I contact Penta IT Services?

You can reach us by phone, email, or through our website contact form. We typically respond to inquiries within 2-4 business hours during regular operating hours.

Do you provide on-site IT support?

Yes, we offer both on-site and remote IT support services. Our technicians can visit your location for hardware installations, network setup, and complex troubleshooting that requires physical presence.

What types of businesses do you work with?

We serve small to medium-sized businesses across various industries including healthcare, finance, retail, and professional services. Our solutions are scalable and customized to meet each organization's specific IT needs.

Do you offer cybersecurity services?

Yes, we provide comprehensive cybersecurity solutions including firewall management, antivirus protection, security audits, and employee training. We also offer incident response and data breach prevention services.

What is your response time for IT support requests?

For managed service clients, we guarantee a response within 1 hour for critical issues and 4 hours for standard requests during business hours. Emergency support is available 24/7 with faster response times for urgent situations.

Do you provide cloud migration services?

Yes, we specialize in cloud migration and can help transition your business systems to cloud platforms like Microsoft Azure, AWS, or Google Cloud. We handle planning, migration, and ongoing cloud management services.

What are your payment terms and pricing structure?

We offer flexible pricing models including monthly managed service agreements, project-based pricing, and hourly support rates. Payment terms are typically net 30 days, and we provide detailed invoicing for all services rendered.

Penta IT Services Reviews (Dec 2019): Is It Legit? Trust Score 3.2/5 from 10 Reviews

Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.2	10	100%	—	● Low

3.2 / 5 overall

10 reviews across 1 scored source

How fake risk works ⓘ

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tech Support.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Trend	Reviews
Penta IT ServicesThis company	3.2 out of 5 (fair)	33 out of 100	3.3 out of 5 (fair)	—	10
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Mazuma Mobile	4.5 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	—	1,060
DigitalLicense	4.7 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	—	1,000
Dustin Home Danmark	4.0 out of 5 (good)	100 out of 100	3.7 out of 5 (good)	−1%	1,000