Pet Circle is an online retailer that specializes in pet supplies and products for various companion animals. The company offers a range of items including pet food, toys, accessories, and health care products through their e-commerce platform. They typically serve pet owners by providing convenient online ordering and delivery services for essential pet care items.
Pet Circle receives overwhelmingly positive feedback from customers, who frequently highlight the great service and quick delivery. Many reviewers appreciate the easy purchasing process, noting that orders are handled promptly and efficiently.
Consumers express satisfaction with the quality of products, such as heated dog beds and dog food, which their pets love. However, there are some critical voices, with a few customers reporting terrible service experiences, including issues like wrong address deliveries. Despite these isolated complaints, the majority of feedback emphasizes the reliability and speed of service. Overall, Pet Circle is viewed favorably, with most customers enjoying a seamless shopping experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
CrowdTrust Written on CrowdTrust | 4.7 | 33 | 100% | — | ● High |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 33 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 33 most recent reviews.
“Quick and easy service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 33 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.3 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.5 out of 5 (good) | −33% | 407 |
Bottom line: Pet Circle is #2 of 5 on overall rating in this group.
100 reviews of Pet Circle. Filter by what matters to you.
Quick answers to the questions people ask most.
Store hours vary by location, but most Pet Circle stores are open Monday through Friday from 9 AM to 6 PM, and weekends from 9 AM to 5 PM. We recommend checking your local store's specific hours on our website or calling ahead, as holiday hours may differ.
Yes, Pet Circle offers same-day delivery in select metropolitan areas for orders placed before 2 PM. Delivery fees and minimum order requirements apply, and availability depends on your location and product availability.
We accept returns within 30 days of purchase with original receipt for unopened items in original packaging. Opened food items can be returned if your pet doesn't like them, and defective products are eligible for exchange or refund regardless of time frame.
Yes, we stock a wide range of prescription medications for dogs, cats, and other pets. You'll need a valid prescription from your veterinarian, and our qualified staff can help you find the right medication for your pet's needs.
Well-behaved, leashed dogs are welcome in most of our stores, and we encourage you to bring them for fitting collars, harnesses, or trying treats. Cats and other small pets should be in carriers for their safety and the comfort of other customers.
Many Pet Circle locations offer professional grooming services including baths, nail trims, and full grooming packages. Services and availability vary by location, so please contact your local store to book an appointment and discuss specific services.
We stock a comprehensive range of premium and budget-friendly brands including Royal Canin, Hill's, Purina, Blue Buffalo, and many others. Our selection covers dry food, wet food, raw diets, and specialized dietary requirements for dogs, cats, birds, and small animals.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, our Pet Circle membership program offers exclusive discounts, early access to sales, and reward points on purchases. Members also receive personalized product recommendations and special birthday treats for their pets.
You can reach our customer service team by phone at 1-800-PET-CARE, through live chat on our website, or by email at support@petcircle.com. Our customer service hours are Monday through Friday 8 AM to 8 PM, and weekends 9 AM to 6 PM.
Yes, we offer price matching on identical products from authorized local competitors and major online retailers. Simply bring in the competitor's current advertisement or show us the online price, and we'll match it at the time of purchase.
Pet Circle is an online retailer that specializes in pet supplies and products for various companion animals. The company offers a range of items including pet food, toys, accessories, and health care products through their e-commerce platform. They typically serve pet owners by providing convenient online ordering and delivery services for essential pet care items.
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