Great Service
Arrived on time driver Don was very helpful smooth delivery POD all received. Definitely recommend Plan B.

Plan B Logistics is a courier and delivery service provider based in High Wycombe, Buckinghamshire. The company specializes in a range of delivery options, including same-day and next-day services, catering to both local and international customers. With a focus on efficiency, Plan B Logistics offers reliable courier services across the UK and Europe, making it suitable for businesses and individuals requiring timely deliveries. The company serves a diverse clientele, including local residents and businesses in High Wycombe, Marlow, and Beaconsfield. Plan B Logistics is equipped to handle various delivery needs, from important document deliveries to larger parcels, ensuring that customers receive their items promptly and securely. With an established presence in the logistics sector, Plan B Logistics aims to provide dependable service tailored to the demands of its customers.
Plan B Logistics enjoys an overwhelmingly positive reputation among its customers, with many praising the exceptional service and reliability. Reviewers frequently highlight the professionalism and helpfulness of the staff, particularly a driver named Don, who is described as friendly, punctual, and accommodating.
Many customers recommend Plan B for both personal and business needs, noting the clear communication and efficiency in handling deliveries. However, there is a notable concern from one reviewer who warns against trusting the brand, citing a failure to deliver their package, which contrasts sharply with the overall positive feedback. Despite this isolated complaint, the majority of reviews reflect a strong satisfaction with the service provided. Overall, Plan B Logistics is highly recommended for its great service and commitment to customer care.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 110 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 5.0 | 3 |
| Aug 24 | 5.0 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 5.0 | 4 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 3 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 4.0 | 4 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 110 most recent reviews.
“Arrived on time driver Don was very helpful smooth delivery POD all received”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | −6% | 110 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Plan B Logistics is #1 of 5 on overall rating in this group.
110 reviews of Plan B Logistics. Filter by what matters to you.
Over a year ago
Arrived on time driver Don was very helpful smooth delivery POD all received. Definitely recommend Plan B.
Over a year ago
Highly recommended! Clear communication and very efficient.
Over a year ago
Fantastic company great prices! A company that actually cares about there customers and takes great care in the product they deliver! Highly recommend whether for business or personal!
Over a year ago
Such a nice guy! Thanks so much for all your help with transporting the bikes!!
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Arrived on time driver Don was very helpful smooth delivery POD all received. Definitely recommend Plan B.
Highly recommended! Clear communication and very efficient.
Fantastic company great prices! A company that actually cares about there customers and takes great care in the product they deliver! Highly recommend whether for business or personal!
Such a nice guy! Thanks so much for all your help with transporting the bikes!!
Don't trust this brand the failed to deliver my package after taking my order. Total scam
I used this company services last minute. Everything was done quickly, with care and the communication was very professional. I highly recommend using Plan B Logistics .
Plan B delivered! - Needed some stock moving at short notice and Plan B made it happen!
Don is an absolute gentleman! I can’t recommend him highly enough. He came to our rescue at the last minute and was incredibly helpful. Whoever once gave him a 4 needs to have a serious rethink!
Don is fantastic. Nothing too much trouble, very reliable and great communication.
i found the driver very helpful and did a really great job we have used is services twice now
Fantastic service! Can’t believe how quick and easy the guys made of a very difficult move. Very friendly and polite too! Couldn’t recommend any more.
Don was great! Punctual, polite and nothing was too much trouble. Very smooth move and very reasonable rates. Will definitely use Don again!
Don is absolutely fantastic, he has helped both myself and family members out a number of times in the past. He's happy to either lend us a helping hand with stuff or just get on with what needs doing on his own! Really great value for money too. And always reliable and trustworthy. Thanks!
Absolutely stellar service from first call to the complicated 2 stop delivery of fragile items and we were so pleased so we asked for another delivery!! Don was phenomenal help!!
Don was super-responsive to the initial enquiry, pricing was competitive and he was bang on time for the collection and delivery, keeping the end customer informed through out. I was confident that he would do me proud with our customer and would take good care of the goods en-route. What a contrast to Shipley and similar charlatans!
Excellent Service at a reasonable rate, Thank you Don
We used Plan B once more to help deliver & set up an exhibition stand, & then help break down & collect afterwards. Always obliging & helpful, totally reliable service. Highly recommended.
Plan B logistics was terrific from start to finish. Responded to an on-the-day request and kept me up to date and informed throughout the day. Very competitive price and the personal touch made this an excellent customer experience. Thanks Don.
Amazing service! Thank you Don!
Plan B Logistics is a courier and delivery service provider based in High Wycombe, Buckinghamshire. The company specializes in a range of delivery options, including same-day and next-day services, catering to both local and international customers. With a focus on efficiency, Plan B Logistics offers reliable courier services across the UK and Europe, making it suitable for businesses and individuals requiring timely deliveries. The company serves a diverse clientele, including local residents and businesses in High Wycombe, Marlow, and Beaconsfield. Plan B Logistics is equipped to handle various delivery needs, from important document deliveries to larger parcels, ensuring that customers receive their items promptly and securely. With an established presence in the logistics sector, Plan B Logistics aims to provide dependable service tailored to the demands of its customers.
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