Porta Delivery is a UK-based courier and removals service that specializes in transporting furniture, large items, and marketplace purchases. The company provides an online booking platform, making it easy for customers to schedule deliveries across the nation. Porta Delivery aims to offer an affordable and reliable solution for individuals and businesses needing efficient logistics support. Targeting both residential and commercial clients, Porta Delivery caters to those seeking convenient moving services without the hassle typically associated with transport logistics. With a focus on customer satisfaction, the company strives to meet the diverse needs of its clientele, ensuring that items are delivered safely and promptly. By leveraging nationwide coverage, Porta Delivery positions itself as a practical choice for anyone requiring courier and removal services in the UK.
Porta Delivery receives overwhelmingly positive feedback from customers, highlighting its reliable and efficient service. Reviewers appreciate the excellent communication with drivers, who are often described as friendly and professional.
Many people find the booking process straightforward and commend the affordability of the service, making it a popular choice for moving items. However, there are some critical concerns regarding insurance, with a few customers reporting damage to their items during transit and expressing dissatisfaction over the lack of coverage. Despite these issues, the majority of users express high satisfaction and recommend Porta for its great service and effective delivery. Overall, Porta Delivery is viewed positively, with a strong emphasis on its communication and reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 343 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 6 |
| Oct 24 | 4.8 | 12 |
| Nov 24 | 4.5 | 20 |
| Dec 24 | 4.8 | 16 |
| Jan 25 | 4.4 | 28 |
| Feb 25 | 4.8 | 15 |
| Mar 25 | 4.9 | 36 |
| Apr 25 | 4.8 | 49 |
| May 25 | 4.9 | 39 |
| Jun 25 | 4.7 | 40 |
| Jul 25 | 4.8 | 37 |
| Aug 25 | 4.8 | 18 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 343 most recent reviews.
“What makes Porta collection/delivery services unique and great is that you can contact the delivery person by mobile...”
“Porta Order no : P55265 If your order is delivered safe and sound , I am happy for you if not , forget about insuranc...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Moving Companies.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | +4% | 343 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 |
Bottom line: Porta Delivery is #1 of 5 on overall rating in this group.
343 reviews of Porta Delivery. Filter by what matters to you.
Over a year ago
What makes Porta collection/delivery services unique and great is that you can contact the delivery person by mobile phone and vice-versa they can contact you at all times if needed, therefore you are... See more
Over a year ago
Cheapest removal service I could find, driver communicated well. No issues with process
Over a year ago
Very efficient service I would use again.
Over a year ago
Good Communication and reasonable price. Driver was friendly and booking the collection/delivery was really simple. 100% Recommend
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What makes Porta collection/delivery services unique and great is that you can contact the delivery person by mobile phone and vice-versa they can contact you at all times if needed, therefore you are never “in limbo”, worried and/or stressed like it happens quite often with other couriers.
Cheapest removal service I could find, driver communicated well. No issues with process
Very efficient service I would use again.
Good Communication and reasonable price. Driver was friendly and booking the collection/delivery was really simple. 100% Recommend
This was an amazing service. The booking process was so easy. I was contacted that same day by the driver on WhatsApp to re confirm everything again after already receiving an email with his details. The van and driver arrived exactly on time to collect and delivered the same day. Price was great and on arrival I received a photo to confirm delivery. Once again thank you so much Muhammad and colleague .. Fantastic service
Good communication and reliable
They were brilliant picking it up and delivering the heavy chair. We were very pleased indeed.
Great experience with Porta - service is so easy to use and the drivers were communicative and polite. I’d definitely use this service again for picking up ebay purchases.
The courier provided was named Darren, he had driven from Leeds in the morning, then to liverpool to collect my items and drove direct to deliver them in Bristol. Darren unloaded the items into the house and was very polite, professional and hard working. This service saved me and my family a lot of hassle and driving, and compared to the cost of hiring a van and paying petrol etc, it is well worth the money.
Very happy with the service. Everything went smoothly. The driver called ahead to advise of collection time. The driver was helpful and professional throughout the process. There were two people present, which made the collection and delivery efficient. Overall the service was prompt and handled well. Easy to book online and have already booked another service with them. Highly recommend.
Picked up on time, very pleasant driver. Delivered well within time and left exactly where we asked, even though it was on the second floor. Could not have received a better service. The item was a delicate piece of furniture but the driver had the right equipment to take it up several flights of stairs without damage. Well done Porta.
Efficient in all areas. Items arrived in timely manner and with no issues.
Brilliant experience with Porta delivery service. They helped move my sofa and armchairs across from Basildon to Bishops Stortford and did it quickly and and with care. Super affordable, punctual and professional. Honestly, hard to beat on price and service. Will use again for sure!
I've used Porta twice now and have been thoroughly impressed both times. Their drivers are incredibly helpful and take great care to ensure all items are delivered in the exact condition they were picked up. I also really appreciate the promo codes they offer—it makes the service even better value. Without a doubt, I'll be using Porta again for my next move.
Does not have insurance . A very expensive Sideboard’a I had bought was damaged , shelves and carving damaged beyond repair they had not secured items and were all scratched even plonked it into gravel instead of lifting properly sayibbbit was heavy, you don’t just push stuff off a van. We’re very late and had missing pieces they had lost . The company terms state that they do not insure or have insurance but ask driver they should know and check . I was devastated at the damage of a very expensive antique piece of furniture that cannot be repaired or replaced and devalued. Although they say did not select higher level but did not expect a solid priece of furniture to get damaged and care would have been taken. Some companies, certainly not all, in fact very few ask for extra insurance. It's by no means compulsary and sure denying your consumer rights is certainly wrong and illegal but you just need to avoid these companies.
We would recommend Porta as easy portal to use, great communication and our delivery driver ,Majhid, was very helpful and friendly. Good service
Absolutely brilliant service from start to finish. This is the third time I’ve used Porta and every time they’ve exceeded my expectations!
This is my second experience with the superb service received from Porta Delivery.Fairly large item collected & delivered promptly & efficiently. Cant fault them!!!
Porta Delivery is a UK-based courier and removals service that specializes in transporting furniture, large items, and marketplace purchases. The company provides an online booking platform, making it easy for customers to schedule deliveries across the nation. Porta Delivery aims to offer an affordable and reliable solution for individuals and businesses needing efficient logistics support. Targeting both residential and commercial clients, Porta Delivery caters to those seeking convenient moving services without the hassle typically associated with transport logistics. With a focus on customer satisfaction, the company strives to meet the diverse needs of its clientele, ensuring that items are delivered safely and promptly. By leveraging nationwide coverage, Porta Delivery positions itself as a practical choice for anyone requiring courier and removal services in the UK.
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