Prompt service and reasonable prices.
Prompt service and reasonable prices.

PROACT Medical Ltd is an independent UK-based company established in 1995, specializing in the manufacture and supply of a range of medical products including patient monitoring devices, diagnostic tools, and resuscitation equipment. The company is committed to providing high-quality healthcare solutions and is certified to ISO 13485:2016, ensuring compliance with the latest Medical Device Regulations. PROACT Medical caters to healthcare professionals and organizations by offering reliable products such as pulse oximeters, blood pressure monitoring devices, and temperature monitoring equipment. Their product line is designed to meet the needs of both clinical and home care environments, ensuring that patients receive accurate monitoring and care. The company’s focus on quality and performance makes it a trusted choice for medical professionals across the UK.
PROACT Medical Ltd receives high praise for its excellent service and quick delivery, with many reviewers highlighting the promptness and responsiveness of the staff. Customers appreciate the reasonable prices and the quality of the products, often noting that items arrive as described and within a short timeframe.
However, there are some concerns regarding the reliability of certain products, particularly a blood pressure monitor that some users find temperamental and inconsistent in recording. Despite this, the majority of feedback reflects satisfaction with the overall experience, including effective communication and accommodating customer service. Overall, PROACT Medical Ltd is viewed positively, with a strong emphasis on service quality and delivery speed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 87 | 100% | +0.8 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 5.0 | 2 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 4.0 | 3 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 87 most recent reviews.
“Prompt service and reasonable prices”
“Delivery charge was £9”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 87 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 5.0 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.5 out of 5 (good) | — | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: PROACT Medical Ltd is #1 of 5 on overall rating in this group. On quality, PRO Test scores higher (5.0 vs 4.6).
87 reviews of PROACT Medical Ltd. Filter by what matters to you.
Over a year ago
Prompt service and reasonable prices.
Over a year ago
So far so good, continously monitoring of blood O2 works and output is graphically held within the app. Shame spot meaurements are not logged. Overall does what is says and seems to be accurate.
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Prompt service and reasonable prices.
So far so good, continously monitoring of blood O2 works and output is graphically held within the app. Shame spot meaurements are not logged. Overall does what is says and seems to be accurate.
Excellent service and ideal bit of kit 👍🏻
This new blood pressure monitor is very temperamental and quite often will not record properly. This was a replacement for an old manual A&D blood pressure monitor we had for decades for personal at home records and was accurate plus easy to use. Unfortunately part of the plastic inside finally perished and turn out to be irreparable. We have tried using an automatic version but it takes the pressure so high it becomes very painful and then you get a high reading. My husband is now taking blood pressure medication and we need a reliable machine to relay to his GMP so white coat syndrome is not a factor and there is a broader information base rather than one surgery reading.
Exactly what I was looking for and very fast delivery very impressed.
Postage was high but item arrived in 2 days. Far more responsive than others I have bought.
Repeat ordered, gave it to my niece and she's happy works well.highly recommended was delivered quick and the company updates the customer and when it delivers and the exact time.
I ordered the wrong product. No problem they have sorted it by returns.
I contacted Lisa from Proact before I placed my order as I had a few specific requests about my small order. They fully accommodated me and were extremely prompt with their communication throughout. The customer service was second to none despite the small order. The goods arrived as described and delivered the following day once the order was placed.
Good website and easy to use, good choices and quick delivery which is just what I needed.
Delivered on time and as described
All is great - quality of instruments(magill forceps), quick time of delivery, One request - note the track number of parcel in email notification.
I bought some suction supplies from ProAct medical (tubing and yankauers). It was really easy to place an order from the website, and delivery was really quick. I would highly recommend this company.
Very quick delivery,
PROACT Medical Ltd is an independent UK-based company established in 1995, specializing in the manufacture and supply of a range of medical products including patient monitoring devices, diagnostic tools, and resuscitation equipment. The company is committed to providing high-quality healthcare solutions and is certified to ISO 13485:2016, ensuring compliance with the latest Medical Device Regulations. PROACT Medical caters to healthcare professionals and organizations by offering reliable products such as pulse oximeters, blood pressure monitoring devices, and temperature monitoring equipment. Their product line is designed to meet the needs of both clinical and home care environments, ensuring that patients receive accurate monitoring and care. The company’s focus on quality and performance makes it a trusted choice for medical professionals across the UK.
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