Rentokil Property Care is a leading provider in the vehicles & transportation category, offering specialized services to meet the diverse needs of their customers. With a strong presence on www.rentokil.co.uk, the company has established itself as a trusted name in the industry, catering to a wide range of transportation requirements. Rentokil Property Care focuses on delivering high-quality vehicle care and transportation solutions, ensuring reliability and efficiency for their clients.
The company's target market includes individuals and businesses looking for dependable transportation services and vehicle maintenance solutions. Through their comprehensive offerings, Rentokil Property Care aims to address the various challenges faced by their customers in maintaining and transporting vehicles. By prioritizing customer satisfaction and leveraging their expertise in the field, Rentokil Property Care has become a go-to option for those seeking professional and effective transportation services.
Rentokil Property Care has a positive customer experience.
Reviewers consistently praise Rentokil Property Care for their excellent service, highlighting the professionalism and knowledge of the staff. Many customers express satisfaction with the timely responses and thorough inspections, noting that technicians are friendly, courteous, and informative throughout the process.
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Specific mentions of staff members, such as Ghulum and Kareem Ashraf, underscore the company's commitment to high-quality service. However, a few complaints arise regarding product quality, particularly with fly papers that were deemed unusable due to design flaws. Despite this minor issue, the overwhelming sentiment remains positive, with consumers feeling reassured and well cared for during pest control treatments. Overall, Rentokil Property Care is viewed as a reliable choice for pest management.
1,057 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
1,057
100%
+0.1
● Low
4.8 / 5 overall
=
1,057 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2025.
Last 3 months
4.8▲ 0.1
12-month avg
4.8
All-time
4.8
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 24
4.7
80
Dec 24
4.5
87
Jan 25
4.8
126
Feb 25
4.9
139
Mar 25
4.8
137
Apr 25
4.7
135
May 25
4.7
119
Jun 25
4.7
90
Jul 25
4.7
84
Aug 25
4.8
59
Sep 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 466 positive reviews
Customer service43%
202 mentions
Friendly staff35%
163 mentions
Helpful support29%
133 mentions
Professionalism27%
126 mentions
“The guys who were involved with the pest control were so supportive and re-assuring to my situation”
On “Customer service” · Sep 1, 2025
Top complaintsof 26 negative reviews
Customer service31%
8 mentions
Pricing19%
5 mentions
Charges15%
4 mentions
Refund12%
3 mentions
“I called to schedule flea removal on a property”
On “Customer service” · Jul 19, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
Totally shambolic - an utterly frustrating experience
From delays to no follow ups or feedback the whole experience was an utter shambles
With a clothes moth infestation once the course of action is started it needs to continue month by month. We were to... See more
What types of pest control services does Rentokil Property Care offer for vehicles and transportation?
Rentokil Property Care provides a comprehensive range of pest control services tailored to address issues in vehicles and transportation settings. For detailed information on our services, please visit our website or contact us directly.
How quickly can Rentokil respond to an emergency pest issue in a transportation setting?
Our response time is swift to ensure minimal disruption to your operations. For emergency service timings and to schedule a visit, please visit our website or contact us directly.
Are Rentokil's pest control technicians trained to handle pest issues in specialized transportation environments?
Yes, our technicians are highly trained and knowledgeable in managing pest control in a variety of transportation environments, ensuring a professional and effective service.
What measures does Rentokil take to ensure safety and compliance in pest control for the transportation industry?
Safety and compliance are our top priorities. Our treatments are designed to meet strict safety standards, ensuring compliance with regulations specific to the transportation industry. For more details, please contact us.
All 5 questions →Show fewer questions
Can Rentokil provide pest control maintenance and prevention services for large transportation fleets?
Yes, Rentokil offers maintenance and prevention services designed to keep large transportation fleets free from pests. For a tailored pest management program, please visit our website or contact us for more information.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Totally shambolic - an utterly frustrating experience
From delays to no follow ups or feedback the whole experience was an utter shambles
With a clothes moth infestation once the course of action is started it needs to continue month by month. We were told we'd get 6000 "good bugs" per sachet and ended up getting 2000, we had to chase the second visit which was meant to be 4 weeks later and it ended up be many more weeks than they recommend. I found a retailer (Dragonfli) selling the same thing so purchased from them (they supply Rentokil). I had to chase the third visit and chase the moth monitors, basically I had to chase everything. Next time just Google it and do it yourself and save loads of money time and frustration !
Clifton always arrives on time agreed,
He is always polite and helpful with the inspection of my property.
He gives helpful advice on any area of concern.
Excellent service! Paul Web has been coming to our offices for some time now, always been professional in all the work he does. The knowledge & efficiency is very impressive! Highly recommend.
We are extremely pleased with the pest control services provided by Christopher from Rentokil.
He goes above and beyond—meticulously addressing every detail, clearly explaining all necessary steps (rather than just relying on lengthy reports), and ensuring we’re fully satisfied.
We highly recommend their services, especially with technicians like Christopher delivering excellent work!
Honest understanding sympathetic and tried everything to eradicate rats from outdoor cupboards where boiler is. Rats ate through bristle strip so mesh had to be put in instead.
Simon who visited was exceptionally helpful as was surveyor Min
Failed to remove wasps in wall wrong treatment given paid £287 for this absolute joke.Area manager visited after treatment told me lad sent to do the job was still learning!!!
Great and Excellent service everytime, your gentleman comes in he is very for polite and efficent, he is an asset to your company i think his name is James
The technician Calum Grant is brilliant, always responds promptly if we have any issues and does an excellent job when he visits. He is a credit to Rentokil
I'm very satisfied with their service.Their comunication and understanding about the precedure.The hospitality from
Every person I spoke to from management to Engineer.
I would recommend this company to anyone.
Thank you for your service.
Dennis
Great service, professional, knowledgeable and friendly. Arrived at time given (no waiting in all day or having to chase them as not turned up). knew exactly what was required to fix my rat problem and dealt with it promptly. It’s so refreshing to deal with a company that conducts themselves in this way, as all to often most don’t! Well done Rentokil for resolving such a horrible problem easily - thank you
A reactive job was raised to pick up a mouse that was in a trap/under skirting boards in the kitchen at 18:27, this job was logged with the helpdesk, however we still had to wait until 11:15 the next day for attendance. Upon calling for an update the phone was hung up, i then called a second time, was told I would get a call back with an update, that didn't happen.
Id like to note standard service from Rentokil is good, however the way this issue was handled wasnt.
Rentokil Property Care is a leading provider in the vehicles & transportation category, offering specialized services to meet the diverse needs of their customers. With a strong presence on www.rentokil.co.uk, the company has established itself as a trusted name in the industry, catering to a wide range of transportation requirements. Rentokil Property Care focuses on delivering high-quality vehicle care and transportation solutions, ensuring reliability and efficiency for their clients.
The company's target market includes individuals and businesses looking for dependable transportation services and vehicle maintenance solutions. Through their comprehensive offerings, Rentokil Property Care aims to address the various challenges faced by their customers in maintaining and transporting vehicles. By prioritizing customer satisfaction and leveraging their expertise in the field, Rentokil Property Care has become a go-to option for those seeking professional and effective transportation services.