Sheldon Motorcycles is a reputable motorcycle dealership and service center located in Solihull, Birmingham. The company offers a wide selection of new and used motorcycles, catering to various riding preferences including sports bikes, tourers, and scooters. With a strong focus on quality and value, Sheldon Motorcycles ensures that all bikes are road-ready and maintained to high standards. In addition to sales, the company provides comprehensive repair and maintenance services through its fully equipped service department. Staffed by trained technicians, Sheldon Motorcycles specializes in a range of services, from simple repairs to full servicing and MOT testing for all makes and models. The company also carries an extensive stock of motorcycle parts, ensuring that they can meet the needs of their customers efficiently.
Sheldon Motorcycles receives overwhelmingly positive feedback for its exceptional service and quality bikes. Reviewers frequently praise the friendly and professional staff, particularly Andy, who is noted for his helpfulness and straightforward communication.
Many customers appreciate the seamless buying experience, highlighting the immaculate condition of the bikes upon delivery and the fair trade-in deals offered. However, a few reviews express dissatisfaction with staff attitude, describing experiences as rude or uninterested, which contrasts sharply with the majority of positive interactions. Despite these isolated complaints, the overall sentiment remains highly favorable, with most customers recommending Sheldon Motorcycles for their reliable service and great deals. Overall, Sheldon Motorcycles is regarded as a top choice for motorcycle purchases.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 54 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 1.0 | 1 |
| Jul 24 | 5.0 | 2 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 54 most recent reviews.
“It was nice to receive some good old fashioned customer service leaving me to have a good look around my new bike at...”
“I will not be going here and spending my money, I’ll take it elsewhere to someone who has some manners and customer s...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.4 out of 5 (good) | — | 54 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 |
Bottom line: SHELDON Motorcycles is #1 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 4.4).
54 reviews of SHELDON Motorcycles. Filter by what matters to you.
Over a year ago
Thank the lord there are still old school dealers like these guys. Easy communication. Good deal done highly recommended…I travelled 110 miles .BTW the Nat Motorcycle Museum is nearby.
Over a year ago
Bought a ktm690 from Andy at Sheldons.. he arranged delivery to Plymouth and the bike was serviced, MOT and immaculate. Exactly as described. Professional honest friendly and reliable dealer. Recomme... See more
Over a year ago
Just done a exchange of bikes that i wanted for the wife. No haggling straight forward swap. The staff were friendly and very helpful especially when it came to loading the new bike in a small van.Wou... See more
Over a year ago
Bike in great condition as described, good price good trade in, ready to collect on time, mot'd serviced and valeted, properly handed over. Pleasure doing business with you
Quick answers to the questions people ask most.
SHELDON Motorcycles offers a variety of motorcycle brands and models to suit different riding preferences and experience levels. We carry both new and used motorcycles, including sport bikes, cruisers, touring bikes, and adventure motorcycles. Our inventory changes regularly, so we recommend visiting our showroom or calling to inquire about specific models.
Our business hours may vary by season and day of the week. Please contact us directly or check our website for current operating hours. We recommend calling ahead if you're planning a visit to ensure we're open and can provide the best service.
Yes, SHELDON Motorcycles provides professional repair and maintenance services for various motorcycle brands. Our certified technicians can handle routine maintenance, inspections, and repairs. Please contact us to schedule a service appointment and discuss your specific needs.
You can reach us by phone, email, or by visiting our location in person. Our contact information including phone number, email address, and physical address should be available on our website or business listings. We're happy to answer questions about our inventory, services, or schedule appointments.
Many motorcycle dealerships offer financing options to help customers purchase their bikes. Please contact SHELDON Motorcycles directly to discuss available financing programs and requirements. Our staff can provide information about payment options and help you find a solution that fits your budget.
Most motorcycle dealerships accept trade-ins as part of the purchase process. Contact SHELDON Motorcycles to discuss your current motorcycle and get information about trade-in evaluations. Bringing your bike's title, maintenance records, and having it in good condition can help with the trade-in process.
Many motorcycle dealerships carry parts and accessories for the brands they service. Please contact SHELDON Motorcycles to inquire about specific parts or accessories you need. If they don't have an item in stock, they may be able to order it for you.
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Thank the lord there are still old school dealers like these guys. Easy communication. Good deal done highly recommended…I travelled 110 miles .BTW the Nat Motorcycle Museum is nearby.
Bought a ktm690 from Andy at Sheldons.. he arranged delivery to Plymouth and the bike was serviced, MOT and immaculate. Exactly as described. Professional honest friendly and reliable dealer. Recommend to all +++
Just done a exchange of bikes that i wanted for the wife. No haggling straight forward swap. The staff were friendly and very helpful especially when it came to loading the new bike in a small van.Would 100% recommend sheldon motorcycles to deal with and wouldn't hesitate on the 2hour 45min journey to deal with them again
Bike in great condition as described, good price good trade in, ready to collect on time, mot'd serviced and valeted, properly handed over. Pleasure doing business with you
I recently bought my Honda Varadero XL1000 from Sheldon Motorcycles and was dealt with by Andy, who extended a warm friendly welcome to the dealership. It was nice to receive some good old fashioned customer service leaving me to have a good look around my new bike at my pace. Once I had made up my mind that this was the bike I wanted, Andy completed all the necessary paperwork, gave me a walk around the machine explaining the controls etc and reassured me that if there were any problems, these would be dealt with quickly. I left the garage a happy man. A few days later I noticed a couple of minor issues. I contacted Andy who very kindly resolved these immediately. I can't thank Andy enough for the excellent customer service extended to me. I will certainly recommend Sheldon Motorcycles to everyone. Date of experience: December 20, 2024
Thank you once again mark & Andy for helping me sort out my new bike. really pleased with it look forward seeing you soon top service 👍
Andy and gang were great ! Gave me a fair price on my KTM .We had great banter and the Ducati was exactly as described. Can't fault any part of the handover, I will shop here again ! Thanks guys
Great motorcycle sales team I seen the bike i wanted online so i messaged and they got straight back to me with a px deal which was a very fair price and a few days later the bike was in my garage serviced and new mot and it looks mint and rides awsome so 10 out of 10 from me cheers guys
Second bike I have bought from this shop the change over was easy the bike was prepared to a brilliant standard. The guys in shop were xcellent. Thankyou.
The guy I spoke with was abrupt and rude. When I arrived he said ‘I’m on my own, what are you after?’ As I am just starting out my motorcycle journey I started to explain I’m doing my CBT next month and before I could continue any further he points and says ‘125’s are up there’. I’m not interested in 125’s, as I was about to explain I’m doing the CBT then the DAS straight after and will hopefully be concluded by August, so was looking at some options and gauging the prices of bikes. I enquired about 650’s, but he said ‘we don’t have any 650’s’. (There’s at least 4 on the website). ‘Best thing to do is go online and have a look’. Any other questions I tried to ask was met with ‘go on the website’. He was absolutely uninterested, useless and just plain rude. This was at 15:45 in the afternoon too, so not even as if I’ve gone in at closing time. I went after the school run and had my child with me who was interested in seeing what his dad was looking to buy. I will not be going here and spending my money, I’ll take it elsewhere to someone who has some manners and customer service skills.
Purchased a GSX1400 from these guys via internet comms. Andy was'nt pushy, did'nt waffle and answered all my questions over the phone and email. Bike was delivered and described exactly as advertised. Easy transaction. hope to buy again in the future
What pleasant experience that was! No stress, no hassle just a great friendly service the sale and purchase. Thank you guys. I will certainly recommend you in the future.
This is the second motorcycle that i have purchased from Andy and his team. From the moment you contact Sheldon's you are in good hands. Once again the bike was turned out immaculate, and Andy even supplied a Givi back box which was not with the bike originally free off charge and saved me from buying one. Once again a big thank-you and i will certainly purchase another bike from you in the future
Just bought a BMW 1300 S at the weekend from Sheldon motorcycles and was impressed with guys that run it. Friendly helpful and knowledgeable and come across as trustworthy. The bike was immaculately turned out serviced and ready to go on delivery (unlike some dealers) certainly recommend them to others.
I recently bought a motorcycle from Sheldon Motorcycles. Andy was nothing but perfect in negotiating and delivering a great deal and delivering a great bike, on time, and in perfect condition. Highly recommended.
Just purchased a triumph tiger from Andy and Mark and part exchanged my Ducati top blokes down to earth not pushy sales men and very knowledgeable would definitely recommend and use again cheers
Andy and Paul are top guys at a diamond of a motorcycle shop, i was looking at a sports bike and saw a fireblade i liked , part ex of my BMW was done no nonesense and offer provided. Excellent service and delivery today, all done via email as i work in NHS. Will use again +++++
I bought a Street Scrambler sight unseen, and part exchanged a Honda X-ADV. The whole process couldn't have been easier. The Triumph was serviced as promised and in perfect condition. Delivery cost was very reasonable and great. I would recommend Sheldon motorcycles. Thanks Andy.
Bought my second bike from Andy at Sheldon M/C's, another great deal trading my BMW R1200GS for a newer R1250GS. Excellent service, friendly and efficient, would recommend to anyone looking for a trusted dealer, no corporate pushy selling, just good old fashioned service. Cheers Andy, I'll be back again no doubt in the future
Fantastic friendly service for Sheldon motorcycles. Highly recommended and a pleasure to purchase my new bike from Thanks Chaps
When shopping for a motorcycle, bring a valid driver's license, proof of insurance, and any financing pre-approval documents if applicable. If you're trading in a motorcycle, bring the title and any maintenance records. This will help streamline the purchasing process.
Some motorcycle dealerships partner with training organizations or offer safety courses. Contact SHELDON Motorcycles to ask about available training programs or recommendations for motorcycle safety courses in the area. Proper training is important for new riders and can often help with insurance discounts.
Return and exchange policies can vary significantly between dealerships and may depend on whether you're purchasing new or used motorcycles. Please ask SHELDON Motorcycles about their specific policies regarding returns, exchanges, and warranties before making a purchase. Getting policy details in writing is always recommended.
Many motorcycle service centers offer inspection services, which may be required for registration or recommended for safety. Contact SHELDON Motorcycles to ask about inspection services and scheduling. They can let you know what types of inspections they perform and current pricing.
Some dealerships assist customers with paperwork for registration and title transfers, while others may provide guidance on the process. Contact SHELDON Motorcycles to ask about their services regarding registration and title documentation. They can direct you to the appropriate resources or provide assistance if available.
Sheldon Motorcycles is a reputable motorcycle dealership and service center located in Solihull, Birmingham. The company offers a wide selection of new and used motorcycles, catering to various riding preferences including sports bikes, tourers, and scooters. With a strong focus on quality and value, Sheldon Motorcycles ensures that all bikes are road-ready and maintained to high standards. In addition to sales, the company provides comprehensive repair and maintenance services through its fully equipped service department. Staffed by trained technicians, Sheldon Motorcycles specializes in a range of services, from simple repairs to full servicing and MOT testing for all makes and models. The company also carries an extensive stock of motorcycle parts, ensuring that they can meet the needs of their customers efficiently.
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