
SQ Professional is a leading expert in kitchenware based in the UK, specializing in the wholesale, retail, and export of high-quality kitchen products. The company offers a comprehensive range of items, including bakeware, cookware, tableware, and small appliances, catering to diverse customer needs in both local and international markets. With a commitment to providing outstanding service, SQ Professional aims to deliver competitive pricing and a seamless shopping experience. Their target customers include retailers, catering businesses, and consumers seeking reliable kitchenware solutions. The company also provides dedicated support through sales representatives and maintains an accessible online catalog for easy browsing and purchasing.
SQ Professional receives mixed feedback from customers, with a notable divide in experiences. Many reviewers praise the exceptional customer service, particularly highlighting the efficiency and helpfulness of staff members like Nabiihah, who effectively handle replacements and warranty issues.
Consumers express satisfaction with the quality of products like kettles and toasters, often noting their appealing designs. However, a significant number of complaints arise regarding product reliability, with several customers reporting issues such as kettles failing shortly after purchase and difficulties in obtaining replacements. Some also mention problems with registering products for guarantees due to website issues. While many appreciate the service provided, the recurring quality concerns suggest that potential buyers should proceed with caution.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 34 | 100% | -1.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.4 | 7 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 3.0 | 1 |
| May 25 | 5.0 | 1 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 34 most recent reviews.
“Really happy with the after sale service, for unforseen reasons my blender got cracked from the bottom and witgout an...”
“Bought a kettle & toaster set kettle just stopped working won’t boil even blew my fuses got in contact with the compa...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
| Company | Overall | Legit | Service | Quality | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 3.0 out of 5 (fair) | 1.8 out of 5 (poor) | — | 34 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | — | 1,000 | |
| 4.5 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 1.3 out of 5 (poor) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.4 out of 5 (fair) | 3.2 out of 5 (fair) | 1.5 out of 5 (poor) | +5% | 743 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | — | 1,809 |
Bottom line: SQ Professional is #5 of 5 on overall rating in this group. On quality, Fantastic Services scores higher (4.3 vs 3.0).
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SQ Professional is a leading expert in kitchenware based in the UK, specializing in the wholesale, retail, and export of high-quality kitchen products. The company offers a comprehensive range of items, including bakeware, cookware, tableware, and small appliances, catering to diverse customer needs in both local and international markets. With a commitment to providing outstanding service, SQ Professional aims to deliver competitive pricing and a seamless shopping experience. Their target customers include retailers, catering businesses, and consumers seeking reliable kitchenware solutions. The company also provides dedicated support through sales representatives and maintains an accessible online catalog for easy browsing and purchasing.
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