The Internet Electrical Store is an emerging online retailer specializing in a wide range of electronic products and technology solutions. Catering to consumers seeking reliable and innovative electronic items, the company aims to provide a user-friendly shopping experience through its upcoming e-commerce platform. Customers can expect to find a diverse selection of electronics that may include home appliances, gadgets, and accessories, all designed to enhance their everyday lives. As the company prepares to launch, it encourages potential customers to sign up for its newsletter to receive updates and information about product offerings. The Internet Electrical Store is committed to delivering quality products and excellent customer service, making it a promising destination for electronics enthusiasts looking for convenience and variety in their shopping experience.
The Internet Electrical Store receives high praise for its quick delivery and excellent customer service, with many reviewers highlighting the stylish quality of their switches and sockets. Customers appreciate the prompt arrival of their orders and the proactive follow-up from staff to ensure satisfaction.
However, there are notable complaints regarding stock availability, with several consumers reporting delays and issues with refunds for items that were listed as in stock but were not. Some reviewers express frustration over the design faults in certain switches, leading to breakage, and a few have had negative experiences with the company's communication regarding order cancellations and refunds. Overall, while many customers enjoy the products and service, the recurring issues with order fulfillment and refunds detract from the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | — | 0 |
| May 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“The switches arrived very promptly and look fab”
“A couple of days later I received an email saying delivery was delayed until the following month”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.2 out of 5 (good) | — | −1% | 1,000 |
Bottom line: The Internet Electrical Store is #3 of 5 on overall rating in this group.
60 reviews of The Internet Electrical Store. Filter by what matters to you.
Ordered a light switch which from all intents and purposes appeared to be in stock. A couple of days later I received an email saying delivery was delayed until the following month! As this wasn't suitable I requested a refund and was completely ignored. Thankfully Paypal recovered my funds. I wouldn't trust this company again.
The long rocker arms on the switches break far to easily. I contacted the company who informed me that they no longer manufacturer the switches with the long rocker arm; the reason for that is obvious and the only option was to buy new switches with the shorter rocker arm. This issue was obviously a design fault and I would have thought the company should have stocks of the long rocker arms for replacement. Obviously to much to expect.
Bought an item on 19/7/24, and at 17.32 hrs the same day, I phoned to cancel the order and left a vm to that effect. On 8/8/24 not having received a refund, I chased the refund. The goods were however, then posted out to me that day (on 8/8) and delivered to me on 10/8/24, nearly a month after I cancelled the order. I then called and spoke to a man who was extremely rude to the point that he dropped the phone on me because I said I would raise the matter via my card issuer, which I did and was refunded immediately. Awful store; awful service; extremely rude personnel - if he didn't want to take the call, why did he pick up?! I'd rate my experience at -100* if I could!
Quick answers to the questions people ask most.
Yes, The Internet Electrical Store is a legitimate company with a mix of reviews. They have received positive feedback for quick delivery and great customer service, but some customers have reported issues with stock availability.
No, The Internet Electrical Store is not a scam. While there are some negative reviews concerning order fulfillment and customer service, many verified customers have praised their products and prompt delivery.
The Internet Electrical Store specializes in electrical products, including a variety of switches and sockets, with particular praise for their stylish Trendi Piano Black range.
The Internet Electrical Store accepts multiple payment methods, ensuring convenience for their customers, although specific methods are not detailed. It’s best to check their website for the latest options.
The return policy is not explicitly stated, but customer feedback indicates that the company has a helpful aftercare service to address issues, including product returns and refunds.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Definitely DO NOT use this company. I placed an order on 04/03/24. After allowing sufficient time for delivery, I emailed to report non-receipt. I was told that they would send duplicate order and if, in the meantime, I received the first order to return it. Unfortunately I didn't receive anything. I emailed for the 3rd time asking for a refund and was told this would be forthcoming. Guess what - no refund. Fortunately my credit card provider has refunded my account on 19/04/24. I agree with previous 1 star comments. My actual star rating for this company is NIL.
I spend over a £1,000 on their light switches and sockets. I liked the aesthetically good looks of their products. There it ends!!!. The on/ off switches started to snap off after two years of use. This , in my opinion is not good enough. I have bought light switches at a third of the price which lasted over 10 years. I e-mailed the company and complained ,on numerous occasions, but I have had absolutely no response. DO NOT BUY, from them as you will live to regret it….I certainly have!, I have already replaced 15 faulty units and counting. BAD,BAD COMPANY.
My experience has been terrible. Items out of stock that were not shown as out of stock, Fedex delivery more than 3 weeks and can't get any answers quickly, a refund still pending after weeks of back and forth. Customer service not responding to emails, and nobody answering the phone. There is a lot that can be improved.
Waited over 3 weeks for my items to be delivered due to low stock. Was told that they would send out the items they did have in stock to save waiting but they never did. Customer service lady was very unhelpful and didn't seem to know much about anything and was quite arrogant in responses then she put the phone down on me!. Had to chase up several times to see where order was. Won't be using again, just not a good experience.
The Internet Electrical Store is an emerging online retailer specializing in a wide range of electronic products and technology solutions. Catering to consumers seeking reliable and innovative electronic items, the company aims to provide a user-friendly shopping experience through its upcoming e-commerce platform. Customers can expect to find a diverse selection of electronics that may include home appliances, gadgets, and accessories, all designed to enhance their everyday lives. As the company prepares to launch, it encourages potential customers to sign up for its newsletter to receive updates and information about product offerings. The Internet Electrical Store is committed to delivering quality products and excellent customer service, making it a promising destination for electronics enthusiasts looking for convenience and variety in their shopping experience.
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