The Internet Electrical Store reviews & trust report
The Internet Electrical Store is an emerging online retailer specializing in a wide range of electronic products and technology solutions. Catering to consumers seeking reliable and innovative electronic items, the company aims to provide a user-friendly shopping experience through its upcoming e-commerce platform. Customers can expect to find a diverse selection of electronics that may include home appliances, gadgets, and accessories, all designed to enhance their everyday lives.
As the company prepares to launch, it encourages potential customers to sign up for its newsletter to receive updates and information about product offerings. The Internet Electrical Store is committed to delivering quality products and excellent customer service, making it a promising destination for electronics enthusiasts looking for convenience and variety in their shopping experience.
The Internet Electrical Store has a positive customer experience.
The Internet Electrical Store receives high praise for its quick delivery and excellent customer service, with many reviewers highlighting the stylish quality of their switches and sockets. Customers appreciate the prompt arrival of their orders and the proactive follow-up from staff to ensure satisfaction.
Read full summaryShow less
However, there are notable complaints regarding stock availability, with several consumers reporting delays and issues with refunds for items that were listed as in stock but were not. Some reviewers express frustration over the design faults in certain switches, leading to breakage, and a few have had negative experiences with the company's communication regarding order cancellations and refunds. Overall, while many customers enjoy the products and service, the recurring issues with order fulfillment and refunds detract from the overall experience.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
60
100%
-0.2
● Low
4.5 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2025.
Last 3 months
4.0▼ 0.2
12-month avg
3.7
All-time
4.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
2.0
2
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
1.0
1
Feb 25
5.0
4
Mar 25
5.0
2
Apr 25
—
0
May 25
3.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 51 positive reviews
Customer service61%
31 mentions
Delivery51%
26 mentions
Fast & efficient37%
19 mentions
Easy to use24%
12 mentions
“The switches arrived very promptly and look fab”
On “Customer service” · May 9, 2025
Top complaintsof 7 negative reviews
Delivery71%
5 mentions
Refund57%
4 mentions
Customer service43%
3 mentions
“A couple of days later I received an email saying delivery was delayed until the following month”
On “Delivery” · May 1, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
Quick delivery, fab product and great customer service…
The switches arrived very promptly and look fab. We then received a phone call a couple of days later to make sure the items had arrived and that we were pleased with them. Would definitely recommend .
I had ordered a few switches and sockets from The Internet Electrical Store. The items were delivered a couple of days after placing the order.
Upon fitting them, I discovered a fault with one socket. I called the sales team, who gave me the email address of the warehouse team.
I emailed this team on Monday/10/3/2025, and included a couple of photos of the faulty item. I promptly received a reply from a lad called Christopher. With a no fuss offer of a replacement. Today, I received the promised replacement. Great service.
We bought some sockets and light switches a few years ago and decided to do the rest this week. They were here within 3 days. great products, and they look stylish.
Is The Internet Electrical Store a legitimate company?
Yes, The Internet Electrical Store is a legitimate company with a mix of reviews. They have received positive feedback for quick delivery and great customer service, but some customers have reported issues with stock availability.
Is The Internet Electrical Store a scam?
No, The Internet Electrical Store is not a scam. While there are some negative reviews concerning order fulfillment and customer service, many verified customers have praised their products and prompt delivery.
What products does The Internet Electrical Store offer?
The Internet Electrical Store specializes in electrical products, including a variety of switches and sockets, with particular praise for their stylish Trendi Piano Black range.
What payment methods are accepted at The Internet Electrical Store?
The Internet Electrical Store accepts multiple payment methods, ensuring convenience for their customers, although specific methods are not detailed. It’s best to check their website for the latest options.
All 5 questions →Show fewer questions
What is the return policy at The Internet Electrical Store?
The return policy is not explicitly stated, but customer feedback indicates that the company has a helpful aftercare service to address issues, including product returns and refunds.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I have bought several Trendi Piano Black Switches & Sockets. Wanted to buy more as they are so stylish with the chrome on the black. Delivery arrived promptly. I am very satisfied.
Absolutely love these modern switches, my sister first purchased these for her house when she was renovating I loved them so much I bought them as well. Excellent quality and very fast service I will be purchasing more in the future as I continue my home renovation. Thank you
Very helpful aftercare service and I received a phone call to explain how I needed to proceed to order the part I needed to make the lampshade work effectively. Although the advice I received was excellent the next stage of the order process wasn’t as the postage proved to be the same price as the part making this lampshade an expensive purchase and unfortunately there was an issue with the delivery experience as it was very long and although the support team responded to emails there was considerable confusion about what was delayed. Eventually we got there and as the package was lost in Royal Mail’s system another one was ordered which arrived after a couple of days ……thankfully all ended well and the support I received helped.
Hi guys. Just to confirm the fantastic experience I had with this company with no problems whatsoever and delivery is very fast. High-quality items will always use them as the style is amazing.
Thank you guys.
Ordered several sockets/switches and communication and delivery was always spot on. Product is great value for money with the onus on design at a low price.
Highly recommended........and you get some freebies thrown in as well! 👍
I purchased the Trendi light switches. Excellent range available. The navigation through the web site was easy as was placing the order. Delivery was within two days
Ordered Trendi light switches and sockets and they arrived a couple of days later. They look amazing in my kitchen and will definitely be ordering more from them for the rest of the house.
The Internet Electrical Store is an emerging online retailer specializing in a wide range of electronic products and technology solutions. Catering to consumers seeking reliable and innovative electronic items, the company aims to provide a user-friendly shopping experience through its upcoming e-commerce platform. Customers can expect to find a diverse selection of electronics that may include home appliances, gadgets, and accessories, all designed to enhance their everyday lives.
As the company prepares to launch, it encourages potential customers to sign up for its newsletter to receive updates and information about product offerings. The Internet Electrical Store is committed to delivering quality products and excellent customer service, making it a promising destination for electronics enthusiasts looking for convenience and variety in their shopping experience.