UNIQUE is a digital platform dedicated to helping consumers discover the best vintage boutiques in their vicinity. By providing a user-friendly interface, the company allows shoppers to access a wide range of vintage fashion stores, ensuring they find unique items that match their personal style. With a focus on the shopping and fashion sector, UNIQUE caters to individuals who appreciate the charm of vintage clothing and accessories. The platform serves as a valuable resource for both vintage enthusiasts and casual shoppers looking to explore local boutiques. Through community-driven reviews and ratings, UNIQUE enables users to make informed decisions about their shopping experiences. The company emphasizes the importance of quality and authenticity in vintage fashion, connecting customers with trusted retailers that offer distinctive products.
Reviewers generally express high satisfaction with UNIQUE, highlighting the rapid delivery and excellent customer service as standout features. Many customers appreciate the wide selection of quality products available on the platform, often noting the app's user-friendly interface and the personalized touches in their orders.
However, there is a notable complaint regarding a poor customer service experience, with one reviewer describing an encounter with an unpleasant staff member, which contrasts sharply with the overwhelmingly positive feedback from others. Despite this isolated incident, the majority of consumers recommend UNIQUE for its efficient service and attractive pricing. Overall, UNIQUE is viewed positively, with a strong emphasis on quality and customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 46 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Aug 2024.
| Month | Average | Reviews |
|---|---|---|
| Sep 23 | 5.0 | 1 |
| Oct 23 | — | 0 |
| Nov 23 | 4.3 | 3 |
| Dec 23 | 4.8 | 4 |
| Jan 24 | 5.0 | 5 |
| Feb 24 | 5.0 | 23 |
| Mar 24 | 5.0 | 2 |
| Apr 24 | 5.0 | 2 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 46 most recent reviews.
“The customer service is prompt and efficient, addressing any queries swiftly”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 67 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 46 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.7 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: UNIQUE is #2 of 5 on overall rating in this group.
46 reviews of UNIQUE. Filter by what matters to you.
J’ai commandé un trench via l’application qui est très facile d’utilisation. Je l’ai reçu très vite et la communication avec l’équipe était très fluide et facile ! Je recommande aussi bien pour la boutique en ligne sur l’application, que pour le référencèrent des friperies qui sont des pépites ! Merci beaucoup ☺️
Très bonne expérience d'achat, j'ai commandé une chemise, le colis a été reçu rapidement et le concept d'Unique est génial ! Je recommande 👌
L’article à bon prix correspondait parfaitement à la description, il est arrivé très rapidement et j’ai reçu entre temps toutes les informations nécessaires à son suivi. Le service client est ultra pro et ultra disponible. Bref, totalement satisfait de ma première experience d’achat sur UNIQUE! La première et certainement pas la dernière.
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Unique is a very users friendly app which allows to reference vintage shops all around the world but also to directly buy goods from the shops itself. The customer support is also really reactive and fast in responding when in need and they are ready to implement the feedbacks received.
J'ai acheté un tshirt Vintage sur l'app, tout s'est bien passé ! J'adore cette plateforme parce que tous les vendeurs sont des pros, ça change de Vinted Continuez comme ça!!
UNIQUE is a digital platform dedicated to helping consumers discover the best vintage boutiques in their vicinity. By providing a user-friendly interface, the company allows shoppers to access a wide range of vintage fashion stores, ensuring they find unique items that match their personal style. With a focus on the shopping and fashion sector, UNIQUE caters to individuals who appreciate the charm of vintage clothing and accessories. The platform serves as a valuable resource for both vintage enthusiasts and casual shoppers looking to explore local boutiques. Through community-driven reviews and ratings, UNIQUE enables users to make informed decisions about their shopping experiences. The company emphasizes the importance of quality and authenticity in vintage fashion, connecting customers with trusted retailers that offer distinctive products.
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