Winn Group, operating under the brand name Winn Solicitors, specializes in providing legal assistance for individuals seeking compensation following non-fault accidents. The company focuses on various types of personal injury claims, including those arising from road traffic incidents, workplace accidents, and injuries that occur in public places. Winn Solicitors operates on a no win, no fee basis, which allows clients to pursue their claims without upfront financial risk. Targeting individuals who have experienced accidents that were not their fault, Winn Solicitors offers a comprehensive service that includes arranging vehicle repairs, providing replacement vehicles, and facilitating rapid medical assessments. The company is dedicated to guiding clients through the claims process with support available 24/7, ensuring that they receive the appropriate compensation for their injuries and associated losses.
Winn Group consistently receives high praise from customers for its exceptional service and helpful staff. Reviewers highlight the professionalism and responsiveness of representatives like Scott Castelow and Esther, who provide clear communication and support throughout the claims process.
Many people express gratitude for the reassurance and guidance offered during stressful situations, particularly after accidents. The seamless handling of claims and the overall positive experiences contribute to a strong reputation in the legal services sector. However, a small number of reviews mention issues related to vehicle claims and insurance processes, indicating some areas for improvement. Despite these minor concerns, the overwhelming sentiment remains positive, with customers feeling well-supported and satisfied with their experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 4.9 | 168 |
| Apr 25 | 4.9 | 283 |
| May 25 | 4.9 | 253 |
| Jun 25 | 4.8 | 229 |
| Jul 25 | 5.0 | 67 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“So helpful and and tok a great load of worry away”
“After a No Fault Claim and ringing the number on my insurance policy I assumed incorrectly that my insurers were deal...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,000 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | +2% | 692 |
Bottom line: Winn Group is #1 of 5 on overall rating in this group.
500 reviews of Winn Group. Filter by what matters to you.
The service i received was excellent from the receptionist who took my details and throughout my conversation §with her I will certainly be recommending your service to friends and family
Amazing people they Harl all they can
Helpful, made me feel at ease, very knowledgeable, thankyou Scott Newton
Good listeners done their best to provide good customer service.
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I recently spoke to Mason Harmer. He was an absolutely amazing help, when I called he got straight to the point and explained what was happening clearly and briefly. He didn’t waste no time on the phone with me as I am used to getting the run around. It was a pleasant experience and if I am ever in such a situation again, I would return to him for help! Thank you again Mason!!!
Was very helpful, explained the process well ,polite and and friendly went step by step explained why she put on hold ect and basically very happy with the service
Mason was polite extremely helpful excellent customer service
I am going through a no fault car claim and so far, Mary Ajayi from Winn's Solicitors has been great. I have never needed to go through this process before but so far it has been a smooth process and taken the stress out of it. As much as I wouldn't want this to happen again, I would recommended using Winn's Solicitors to deal with the process.
Jason was very helpful today. Explained everything clearly and efficiently.
We are OAP and not familiar with the computer and internet. The gentleman was so helpful and talked us through it all. Nothing was too much trouble and he was very patient although we were taking up a lot of his time. He also explained what would happen next.
Was very helpful and friendly and gave me answer that I needed at this moment in time
I was called today by Connor Angus of Winn Solicitors regarding my car insurance claim. I cannot fault the help and reassurance which I received from him. Everything was gone through and dealt with so efficiently and no query on my part was left unanswered. A credit to his company indeed.
Clear & concise information was explained everything was explained fully courteous & professional.
Mary Ajayi was very helpful Empathetic and explained everything in simple words.
Nice person, good explanation. Thank you.
Helpful, courteous & efficient
Your interaction was calm and quite professional.
Good people always give good comforting experiences thanking you all help given
Winn Group, operating under the brand name Winn Solicitors, specializes in providing legal assistance for individuals seeking compensation following non-fault accidents. The company focuses on various types of personal injury claims, including those arising from road traffic incidents, workplace accidents, and injuries that occur in public places. Winn Solicitors operates on a no win, no fee basis, which allows clients to pursue their claims without upfront financial risk. Targeting individuals who have experienced accidents that were not their fault, Winn Solicitors offers a comprehensive service that includes arranging vehicle repairs, providing replacement vehicles, and facilitating rapid medical assessments. The company is dedicated to guiding clients through the claims process with support available 24/7, ensuring that they receive the appropriate compensation for their injuries and associated losses.
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