
Zero Motorcycles is a manufacturer specializing in 100% electric motorcycles designed for both street and off-road use. The company offers a diverse range of electric motorcycle models, including the S Line, DS Line, FX Line, and X Line, catering to various riding preferences and styles. Each model is engineered to provide a unique riding experience while promoting sustainable transportation solutions. Targeting environmentally conscious consumers and motorcycle enthusiasts, Zero Motorcycles aims to revolutionize the two-wheeled market with innovative technology and exceptional performance. Customers can explore a variety of options, from performance-oriented models to more versatile designs, all while benefiting from the advantages of electric mobility such as reduced emissions and lower operating costs. The company also provides resources for financing, incentives, and a network of dealers to support potential buyers in their transition to electric motorcycles.
Reviews for Zero Motorcycles overwhelmingly reflect dissatisfaction, with a staggering 83% of customers rating their experience poorly. Many consumers express frustration over the lack of transparency regarding product availability, particularly with new models that have been delayed without updates.
The quality of the motorcycles is frequently criticized, with reports of significant issues such as battery failures and poor performance in adverse weather conditions. Customers also highlight the abysmal customer service, describing it as non-existent and unresponsive to their needs. While a few reviewers note that there is some useful information available on the website, this is overshadowed by the overall negative sentiment. The sentiment is predominantly negative, indicating a significant need for improvement in both product quality and customer support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.4 | 18 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 2.0 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 3.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 2.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 18 most recent reviews.
“Défaillance totale du service après-vente”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.4 out of 5 (poor) | 100 out of 100 | — | 18 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | — | 1,000 |
Bottom line: Zero Motorcycles is #5 of 5 on overall rating in this group.
18 reviews of Zero Motorcycles. Filter by what matters to you.
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Neues Elektro-Modell wurde zu Jahresbeginn vollmundig in Presse und Medien für Mitte des Jahres angekündigt, jetzt haben wir Mitte Juli und niemand weiß einen Verfügbarkeitstermin (KTM kann das übrigens auch gut). Hallo? Die Motorradsaison in Mitteleuropa ist zeitlich begrenzt. Soll Kunde im Spätherbst/ Winter ein Neufahrzeug in die Garage stellen und anschließend auf das kommende Frühjahr warten? Nach Probefahrtanfrage auf zeromotorcycles.com vor drei Wochen bleibt die vom Hersteller angekündigte Kontaktaufnahme eines regionalen Händlers bislang aus. Ein direkt von mir angeschriebener Zero-Händler hat eine Antwort offenbar nicht nötig, ein zweiter, überregionaler Zero-Händler ist bemüht und engagiert, beißt bei Herstellerinfo aber ebenso auf Granit und kann nur einen unverbindlichen, vagen Verfügbarkeitstermin in Aussicht stellen und weiß auch nicht, ob er in absehbarer Zeit das Modell für eine Probefahrt anbieten kann. Der gute Wille der Umsteiger und potentiellen Kunden ist da. Das ohnehin dünne Händlernetz und das Desinteresse des Herstellers am Kunden läßt mich aber auf Abstand gehen. Zero: Wundert euch nicht, wenn die Chinesen euch die Butter vom Brot klauen...
Zero Motorcycles is a manufacturer specializing in 100% electric motorcycles designed for both street and off-road use. The company offers a diverse range of electric motorcycle models, including the S Line, DS Line, FX Line, and X Line, catering to various riding preferences and styles. Each model is engineered to provide a unique riding experience while promoting sustainable transportation solutions. Targeting environmentally conscious consumers and motorcycle enthusiasts, Zero Motorcycles aims to revolutionize the two-wheeled market with innovative technology and exceptional performance. Customers can explore a variety of options, from performance-oriented models to more versatile designs, all while benefiting from the advantages of electric mobility such as reduced emissions and lower operating costs. The company also provides resources for financing, incentives, and a network of dealers to support potential buyers in their transition to electric motorcycles.
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