Hurtig levering.
Hurtig levering.
Zaya is a review platform based in Denmark, specializing in the shopping and fashion sector. The company provides a space for consumers to share their experiences and opinions about various products and services, enabling potential buyers to make informed decisions. By collecting and displaying user-generated reviews, Zaya helps enhance transparency and trust within the shopping landscape. Targeting both consumers and businesses, Zaya aims to connect shoppers with reliable feedback on fashion-related purchases. The platform serves a diverse audience, including online shoppers seeking insights into brands and retailers, as well as businesses looking to improve their customer service through direct feedback. With its focus on fostering an informed shopping experience, Zaya plays a significant role in the evolving landscape of online reviews and consumer trust.
Zaya receives high praise for its quick delivery and excellent customer service, with many reviewers highlighting the rapid shipping times and responsiveness to inquiries. Customers appreciate the efficient handling of orders, often receiving their items within days and enjoying the added touch of thoughtful packaging.
However, some consumers express frustration over not receiving order confirmations or their items at all, leading to feelings of being misled. A few reviews mention delays in shipping, particularly with GLS, which has caused dissatisfaction among those expecting timely delivery. Despite these issues, the majority of feedback remains positive, emphasizing Zaya's strong service and product quality. Overall, Zaya is viewed favorably, though there are areas for improvement in communication and order fulfillment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2024.
| Month | Average | Reviews |
|---|---|---|
| May 23 | 5.0 | 1 |
| Jun 23 | 5.0 | 1 |
| Jul 23 | — | 0 |
| Aug 23 | 5.0 | 1 |
| Sep 23 | 1.0 | 1 |
| Oct 23 | — | 0 |
| Nov 23 | 1.0 | 1 |
| Dec 23 | 5.0 | 1 |
| Jan 24 | 4.0 | 2 |
| Feb 24 | — | 0 |
| Mar 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Har købt et par handsker, fandt ud af efter bestilling, at de skulle være en anden størrelse, det blev ændret uden pr...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 60 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Zaya is #2 of 5 on overall rating in this group.
60 reviews of Zaya. Filter by what matters to you.
Over a year ago
Har købt et par handsker, fandt ud af efter bestilling, at de skulle være en anden størrelse, det blev ændret uden problemer. Og varen blev leveret på to dage. Meget Fin service.
Over a year ago
God service og hurtig levering Flot indpakning som var gratis😀
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Har købt et par handsker, fandt ud af efter bestilling, at de skulle være en anden størrelse, det blev ændret uden problemer. Og varen blev leveret på to dage. Meget Fin service.
Jeg fandt tæt op mod jul en taske på Zaya, som var udsolgt alle andre steder, til en fin pris. Jeg havde et par spørgsmål, så jeg ringede til telefonen inden for åbningstiden, men ingen tog den. Jeg ringede igen senere og igen.... men ganske forgæves. Så sendte jeg en mail og hørte stadig intet, så jeg droppede faktisk tanken om at købe tasken. 28 timer senere kom der pludselig svar, og så var servicen i top, og pakken nåede frem lige inden jul. Så alt i alt en god, men lidt shaky oplevelse. Havde telefonen været åben som lovet på websitet, eller var der kommet respons på mailen inden for overskuelig tid, havde der været fem stjerner.
God service og hurtig levering Flot indpakning som var gratis😀
Jeg har ikke modtaget ordre bekræftelse Ej heller vare.
Har ikke modtaget min ordre på trods af at de skriver varerne leveres indenfor 1-2 hverdage? Firmaet svarer hellere ikke på mine beskeder? Føler mig snydt.
Tak for god handel 👍Vender gerne tilbage...er yderst tilfreds 💐
Lynhurtigt levering og god pris
Fin service. Flot taske. Og pakket ind som en tidlig julegave. Whats not to like!
Når de skriver at pakken nu er afsendt er jo ikke rigtig når den ikke er modtaget af gls endnu, men pengene er trukket i banken. Hvis jeg er så heldig modtage den i morgen, har det taget 4 dage fra Nakskov til København. Det er ikke godt nok. Kom nu
Hurtig levering af lækkert penalhus, jeg kommer til at have i mange år.
Den langsomste “forsendelse” (stadig kun registreret hos GLS) to døgn efter, den er blevet “afsendt”. Min erfaring med GLS siger mig, at det ikke er dem, der er l a n g s o m m e.
Tusind tak!!!
Nemt og hurtigt. Bestilte torsdag middag og fredag kunne jeg hente min pakke. Nem og overskuelig hjemmeside, lækre varer. Handler der gerne igen.
Fin pung lidt vendte tid
Fint produkt
Zaya is a review platform based in Denmark, specializing in the shopping and fashion sector. The company provides a space for consumers to share their experiences and opinions about various products and services, enabling potential buyers to make informed decisions. By collecting and displaying user-generated reviews, Zaya helps enhance transparency and trust within the shopping landscape. Targeting both consumers and businesses, Zaya aims to connect shoppers with reliable feedback on fashion-related purchases. The platform serves a diverse audience, including online shoppers seeking insights into brands and retailers, as well as businesses looking to improve their customer service through direct feedback. With its focus on fostering an informed shopping experience, Zaya plays a significant role in the evolving landscape of online reviews and consumer trust.
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