ZGONC is a retail company specializing in a wide range of tools, machinery, and gardening equipment, catering to both professional tradespeople and DIY enthusiasts. The company operates through physical stores and an online platform, providing customers with easy access to high-quality products for construction and gardening tasks. ZGONC features various brands and offers seasonal promotions, ensuring customers have access to the latest tools and equipment. The company's target market includes homeowners, contractors, and gardening hobbyists seeking reliable tools and machinery for their projects. By focusing on customer needs, ZGONC aims to deliver a comprehensive shopping experience that combines product variety with expert guidance. With a commitment to quality and service, ZGONC serves as a trusted source for home services and outdoor equipment.
Zgonc receives a mix of feedback from its customers, highlighting both commendable service and significant issues. Many reviewers praise the staff's competence and helpfulness, particularly in locations like Steyr and Wr.
Neustadt, where employees are noted for their friendly and customer-oriented approach. Positive experiences often mention successful repairs and warranty handling, showcasing Zgonc's commitment to customer satisfaction. However, a substantial number of complaints focus on unprofessional behavior and poor service in certain branches, such as Vöcklabruck, where customers report unfriendliness and lack of assistance. Additionally, issues with delivery services and communication regarding repairs have frustrated some consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.1 | 57 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2026.
| Month | Average | Reviews |
|---|---|---|
| Oct 25 | 1.0 | 1 |
| Nov 25 | 5.0 | 2 |
| Dec 25 | — | 0 |
| Jan 26 | 5.0 | 2 |
| Feb 26 | 5.0 | 1 |
| Mar 26 | 1.0 | 1 |
| Apr 26 | 5.0 | 1 |
| May 26 | 3.7 | 3 |
| Jun 26 | 3.3 | 4 |
| Jul 26 | 5.0 | 2 |
| Aug 26 | 1.0 | 2 |
| Sep 26 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 57 most recent reviews.
“Möchte mich auch auf dieser Seite bei der Firma Zgonc bedanken,im besonderen an der Regionalleitung Herrn Buchner für...”
“2026: Ich bekam einen Anruf der Filiale Rosental, dass mein Gerät abholbereit ist”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 3.1 out of 5 (fair) | 100 out of 100 | — | 57 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | — | 596 |
Bottom line: Zgonc is #4 of 5 on overall rating in this group.
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Polarized pattern: few middle ratings. 51% of recent reviews are 4–5★ and 47% are 1–2★.
ZGONC is a retail company specializing in a wide range of tools, machinery, and gardening equipment, catering to both professional tradespeople and DIY enthusiasts. The company operates through physical stores and an online platform, providing customers with easy access to high-quality products for construction and gardening tasks. ZGONC features various brands and offers seasonal promotions, ensuring customers have access to the latest tools and equipment. The company's target market includes homeowners, contractors, and gardening hobbyists seeking reliable tools and machinery for their projects. By focusing on customer needs, ZGONC aims to deliver a comprehensive shopping experience that combines product variety with expert guidance. With a commitment to quality and service, ZGONC serves as a trusted source for home services and outdoor equipment.
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