1Cover Travel Insurance Reviews (Aug 2025): Is It Legit? Trust Score 3.0/5 from 72 Reviews | CrowdTrust

Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.0	72	100%	+3.6	● Low

3.0 / 5 overall

=

72 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 4.6▲ 3.6
12-month avg: 3.3
All-time: 3.0
Category avg: 4.3

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Website & app	Value	Trend	Reviews
1Cover Travel InsuranceThis company	3.0 out of 5 (fair)	100 out of 100	4.1 out of 5 (good)	2.7 out of 5 (poor)	4.2 out of 5 (good)	+53%	72
Frontier Home Insurance	4.7 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.6 out of 5 (good)	4.7 out of 5 (good)	—	1,060
JustCover Travel Insurance	4.8 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.7 out of 5 (good)	4.7 out of 5 (good)	—	1,060
247 Home Rescue	4.8 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.0 out of 5 (good)	3.9 out of 5 (good)	—	1,060
Travel Insurance Saver	4.9 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	5.0 out of 5 (good)	4.9 out of 5 (good)	—	60

Bottom line: 1Cover Travel Insurance is #5 of 5 on overall rating in this group. On website & app, Travel Insurance Saver scores higher (5.0 vs 2.7).

1 review

Aug 1, 2025

Featured

Maisie was able to extend the policy as…

Maisie was able to extend the policy as needed, whereas the normal online system kept rejecting my card. She was of great help Thanks

1 review

Aug 1, 2025

Featured

Sela was amazing, clear, professional, and genuinely helpful.

She took the time to explain the terms and conditions and made sure I understood exactly what I was purchasing. I really appreciated her reminder to read the policy myself so there are no surprises later, that kind of honesty and care goes a long way. Thanks, Sela, for making it all so easy!

1 review

Aug 1, 2025

Featured

Maisie responded promptly and corrected…

Maisie responded promptly and corrected information as requested.

Melissa O'Brien

1 review

Jul 31, 2025

Featured

Taylah was a great help in sorting out…

Taylah was a great help in sorting out the extension to my policy.

1 review

Jul 31, 2025

Mia on the chat page was very helpful…

Mia on the chat page was very helpful and quick

1 review

Jul 31, 2025

Taylah was great with the information…

Taylah was great with the information we needed, very prompt.

1 review

Jul 30, 2025

DON’T USE THIS GROUP

Booked a multi stop trip and the first flight in my return home was overbooked - I had no seat and missed the whole trip back. Needed to book flights urgently to make it home in time. Unless your plane is falling out of the sky, a cyclone or hurricane has affected your flight or if it’s been hijacked you are covered for 0. Overbooking occurs frequently and this time I got caught out. Using this 1Cover insurance was a waste of time and money.

SANDRA LEE IRELAND

1 review

Jul 30, 2025

Keanu made the change I needed for my…

Keanu made the change I needed for my travel insurance policy very easy. He was quick with his response time.

1 review

Jul 29, 2025

Happy Customer

Been a 1Cover customer for years! They're easy to deal with, and quite reasonable. Maisie in Customer Service was knowledgeable and helpful.

Valued Visit A City User

1 review

Jul 28, 2025

Completing a policy

It took a wait time of 50 minutes before I was able to speak to a representative. I was following up on a previous quote and medical information supplied before taking out the policy. Mia was extremely helpful and patient. She made my experience worthwhile. Thank you Mia!

1 review

Jul 26, 2025

Great Customer Service

Mia took the time to listen & understand our situation with regards to a change in a health condition since we brought our policy. As this if our first overseas trip, navigating and understanding the ins and outs of travel insurance has been overwhelming, but Mia explained everything, sorted our policy and put our minds at rest after a stressful few weeks. Thankyou Mia

1 review

Jul 25, 2025

Clear and Concise advice

Maisie was very clear and concise in answering each of my questions. I am now clear on exactly what cover I need for our cruise. Thank you

Laurence Howlett

1 review

Jul 22, 2025

Fantastic company to deal with

Mia was fantastic. Very helpful and very friendly. She gave clear and precise advice. Everything was explained. Great to deal with a local insurer too. Definitely recommend 1Cover Travel Insurance. It was a better price than other insurers too.

1 review

Jul 22, 2025

Simple, easy process

The 1Cover representative was friendly, helpful, easy to understand and very clear about the product. The online experience was a bit bumpy as the website wanted me to log a message to receive a call-back but this wasn't working. I was able to obtain the number to call from the online chat. Once on the phone to Mia my experience was amazing.

Patrick Kwan Zenny Abelardo

1 review

Jul 22, 2025

Mia has been very helpful with our…

Mia has been very helpful with our travel insurance. She explained very clearly about the policy.

1 review

Jul 22, 2025

Tylah was very helpful on the chat as i…

Tylah was very helpful on the chat as i previously was given incorrect information. Responsive and acknowledged the issue

1 review

Jul 21, 2025

Tino was helpful and easy to chat with

Tino was helpful and easy to chat with

1 review

Jul 16, 2025

Easy to deal with

My call handler, Maisie, was excellent and really helpful.

1 review

Jul 13, 2025

Great cruise experience with 1 Cover

Great cruise experience with 1 Cover. I got a bit sick on the cruise and 1 Cover covered my expenses. Highly recommended.

Jessica Roberts

1 review

Jul 11, 2025

Very reliable easy and quick to…

Very reliable easy and quick to respond. Will definitely use this company again :)