48 Mobile is a telecommunications company based in Ireland, specializing in providing mobile services tailored to meet the needs of individual consumers and businesses. With a focus on delivering flexible mobile plans and competitive pricing, the company aims to enhance the mobile experience for its customers. 48 Mobile offers a variety of pay-as-you-go options, ensuring that users can choose plans that suit their specific usage requirements. The target market for 48 Mobile includes both casual mobile users and those seeking more robust communication solutions. The company's offerings are designed to appeal to a diverse customer base, prioritizing user convenience and satisfaction. By positioning itself as a customer-centric mobile provider, 48 Mobile is dedicated to changing the way consumers engage with mobile technology. For more information, visit their website at 48.ie.
48 Mobile receives a predominantly negative reception from its users, with many expressing frustration over service quality and network reliability. Reviewers frequently mention issues with data connectivity, describing it as unstable or nonexistent, with some reporting speeds as low as 0.2 mb/s.
Complaints about roaming capabilities are also common, with customers stating that the service fails to work properly when traveling abroad. While a minority of users praise the network for its competitive pricing and decent data speeds within Ireland, they often note significant drawbacks, such as the lack of Wi-Fi calling and complicated roaming setups. Overall, the sentiment leans heavily towards dissatisfaction, with many advising potential customers to consider other options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.2 | 416 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.6 | 7 |
| Oct 24 | 2.7 | 9 |
| Nov 24 | 1.3 | 4 |
| Dec 24 | 1.0 | 5 |
| Jan 25 | 1.2 | 6 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 1.7 | 6 |
| Apr 25 | 1.8 | 5 |
| May 25 | 4.0 | 4 |
| Jun 25 | 2.2 | 6 |
| Jul 25 | 1.1 | 7 |
| Aug 25 | 2.4 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 416 most recent reviews.
“The best and cheapest network provider in the whole of Ireland”
“Sim didn't work made me change setting update apn about 4 times and customer service was real snarky”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.2 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.8 out of 5 (fair) | 2.3 out of 5 (poor) | +13% | 416 |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 4.1 out of 5 (good) | 2.3 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | 3.5 out of 5 (good) | — | 1,060 |
Bottom line: 48 Mobile is #5 of 5 on overall rating in this group. On service, Maya Mobile scores higher (4.8 vs 2.2).
416 reviews of 48 Mobile. Filter by what matters to you.
Poor. Roaming is a joke, I can't even make a call in the EU. The change guidance for the APN is really poorly constructed. I'll be back in Ireland in a couple of days and go back to Vodafone. Think carefully about this service provider if you are going abroad with your kids
Have been with 48 for over three years now (long enough to be on the 7.99 a month deal) and never had an issue anywhere in the country I've travelled. When you're reading review sites, always remember people are more likely to go online and rate a service when it doesn't work for them as expected resulting in a negative rating. Can be a bit annoying having to manually switch SIM profiles when going overseas but it's no big deal really, can do that while you're sitting on the plane. Good value and cheap and cheerful. Browsing speeeds are fine, voice quality is fine, inability to send SMS to short codes probably the biggest issue I've had over the years but most networks have same issue. I've only contacted customer service once and they had my issue (payment issue) sorted quickly.
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I've been with this mobile phone network for a few months now, and I can't express how infuriating the coverage has been. Simple things like texting in for competitions isn't available, and the last straw was during a trip to Belfast from the Republic of Ireland. I had no coverage to use Google Maps for navigation. It was infuriating.
I’m a former Eir, Virgin Media mobile customer until I joined this service at the end of August it took a while for me to access making phone calls but the internet worked straight away. Changes I’d like to be made is that you can also contact through a phone no and setup up a hotspot to work off the mobile data.
Apart from the fact the data strength is poor the thing that did it for me is the website. Bearing in mind the website is all you can deal with, they dont take calls. When my debit card expired it was impossible to update it on their site. I spent hours over 3 days trying, before I gave up. Their on line agents are of no help either.
Lord have mercy on my soul and patience I am just going to Tesco mobile. Experience wouldnt even be the word more like frustration. Whoever they hired to build the website needs to know what a computer is first, have they even heard the word user experience. Now before the frustration amounts to crushing walnuts in my bare hands I am leaving this network. Constantly getting in the way of being able to contact people, you wouldnt buy a car with 3 wheels because your not stupid, dont entertain this nonsense.
Using 48 for the last fifteen years .never found any faults during this time frame For me with automatic monthly payments it works a dream Also I find hopspot great in my Location Keep up the good work.
Almost 3 years with 48! No complaints!! Best thing I did when offer was out 7.99 a month!! Where can you go wrong with that!! No problem with Internet . I live out in the countryside calls are great . I'm delighted to have free calls. I wouldn't change it was paying €20 a month and never had calls with that .
My wife has moved her second number to 48. Now whole week gone and she is still not able to top up, use her account or use her card, because she is getting message that "you are unable to buy membership, because portin in progress". She is able to receive phone calls and text, but like I said she can do nothing else. Plus after week she has received notification that her "new user extra 1 GB" just expired, because she didn't top up. Common, really? Tech team said they now about the problem with new customers, but it's over a week now and nothing changed. We are moving back to Lyca. I do not recommend 48 as this brand is dying.
payments service totally useless took 3 days to sort problem in the meantime my mother died in usa had no way of contacting family over there as no internet and cant afford expensive long distance phone calls which they do not allow u less you buy credit which I couldn't because their payment thing messed up 3 days in a row blamed me claiming I tried too many times first time I have heard that one
Do not buy. Speed of internet even in super central locations is very low. Central Dublin average is 5-7mbs even they promise you 4G and everything "unlimited" 😁 DO NOT BUY THIS TRASH 😄 I will be moving back to LYCAMOBILE. You have a prepaid year for a 110eur. Much better quality internet as I tested. Regards
Extrmly bad internet don't take it even if they offer you without any fee for the internet.
I had 48 for years. I was so happy with it, I got my kids the SIMs. I could use it abroad, it buffered a bit, but didn't really bother me too much. Then 48 sent a message, that they were issuing new improved SIMs especially for roaming. So I got these new SIMs. But now I have NO coverage and can barely, connect to the local wifi when abroad. On another note, I had credit on my account from the refer a friend deal, which I hadn't used. It was just over €22, my bill was 10.99. But there was no option to use the credit, without turning off my auto renew. So even though I was within my top up time frame, because I turned off my auto renew they charged me the higher price. SO ITS NOT A PRICE FOR LIFE. When I contacted them they just said once you pay the higher price you can't go back. Despite still being within my renewal time period! And there was no warning that I was getting charged the higher price it just came off my credit when I hit use credit to pay my membership! Originally, I had tried to pay from my bank account, the money went out of my account to 48, but it was not used for membership nor is it in my credit balance. It's just gone to 48! As I said I was with this company for years but I'd rather pay for a better service. Their web chat is very slow (I was waiting over an hour just to get beyond a bot!) and the agent had a bit of a 'shudda cudda wudda' attitude. I find even in Ireland the coverage with 48 has got weaker. I'm in Navan, in general, there is usually good connection here, not with 48 anymore. So I'm changing network! I hope this helps when you are deciding which network to choose.
edited review? --- SHOUT OUT MANSIH solved all my problems!!, THE REAL 48 PLAYA, KEEPS IT REAL, NICE GUY, LOVING 48 EMPLOYEE, HAS A FUNNY YET CORDIAL SIDE TO HIM, PROMOTE MANISH, PAY RISE MANISH, MANISH, MANISH MANSIHS
The only good thing about this network is that is 12.99 for a month with free calls and text within the Ireland. But, Internet connection is bad and when I went to holidays in Spain, no roaming data. Spoke with an agent, he gave me instructions and nothing got fixed. Not happy at all, as soon as I am back to Ireland, I am switching to other network!
I have had issues with my hotspot since I joined 48 back in march, I was not to bothered until I need to hotspot to my family and my laptop for college. Contacted them and changing the APN settings worked once. Contacted again and got referred to Apple. Apple with excellent customer service ran diagnostic and discovered it was a carrier issue. I went back to 48 and they kept pawning me off with usual tactics, restart the phone I am contacting them on and promising you won't get cut off and getting cut off. I eventually got through to an agent who only seemed like he wanted to help me after I mentioned an escalation and he pawned me off again referring me to Apple again. It is a CARRIER ISSUE not a device issue. UK roaming also does not work, I reccomend a £20 top up for a pay as you go SIM card from Three instead of trying to use this companies rubbish roaming. Nothing but grief from this company and will be requesting a PAC code as soon as I can. [Edit] I have switched to Three which is their parent company and my hotspot issue is instantly resolved, paying the extra money is worth it.
48 Mobile is a telecommunications company based in Ireland, specializing in providing mobile services tailored to meet the needs of individual consumers and businesses. With a focus on delivering flexible mobile plans and competitive pricing, the company aims to enhance the mobile experience for its customers. 48 Mobile offers a variety of pay-as-you-go options, ensuring that users can choose plans that suit their specific usage requirements. The target market for 48 Mobile includes both casual mobile users and those seeking more robust communication solutions. The company's offerings are designed to appeal to a diverse customer base, prioritizing user convenience and satisfaction. By positioning itself as a customer-centric mobile provider, 48 Mobile is dedicated to changing the way consumers engage with mobile technology. For more information, visit their website at 48.ie.
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