48 Mobile is a telecommunications company based in Ireland, specializing in providing mobile services tailored to meet the needs of individual consumers and businesses. With a focus on delivering flexible mobile plans and competitive pricing, the company aims to enhance the mobile experience for its customers. 48 Mobile offers a variety of pay-as-you-go options, ensuring that users can choose plans that suit their specific usage requirements.
The target market for 48 Mobile includes both casual mobile users and those seeking more robust communication solutions. The company's offerings are designed to appeal to a diverse customer base, prioritizing user convenience and satisfaction. By positioning itself as a customer-centric mobile provider, 48 Mobile is dedicated to changing the way consumers engage with mobile technology. For more information, visit their website at 48.ie.
48 Mobile receives a predominantly negative reception from its users, with many expressing frustration over service quality and network reliability. Reviewers frequently mention issues with data connectivity, describing it as unstable or nonexistent, with some reporting speeds as low as 0.2 mb/s.
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Complaints about roaming capabilities are also common, with customers stating that the service fails to work properly when traveling abroad. While a minority of users praise the network for its competitive pricing and decent data speeds within Ireland, they often note significant drawbacks, such as the lack of Wi-Fi calling and complicated roaming setups. Overall, the sentiment leans heavily towards dissatisfaction, with many advising potential customers to consider other options.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.2
416
100%
-0.5
● Low
2.2 / 5 overall
=
416 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
1.8▼ 0.5
12-month avg
1.9
All-time
2.2
Category avg
3.8
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
2.6
7
Oct 24
2.7
9
Nov 24
1.3
4
Dec 24
1.0
5
Jan 25
1.2
6
Feb 25
1.0
3
Mar 25
1.7
6
Apr 25
1.8
5
May 25
4.0
4
Jun 25
2.2
6
Jul 25
1.1
7
Aug 25
2.4
5
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 416 most recent reviews.
Top praiseof 111 positive reviews
Customer service45%
50 mentions
Prices & value41%
45 mentions
Fast & efficient17%
19 mentions
Website & app14%
15 mentions
“The best and cheapest network provider in the whole of Ireland”
On “Customer service” · Aug 7, 2025
Top complaintsof 287 negative reviews
Customer service52%
149 mentions
Pricing14%
41 mentions
Payment issues14%
39 mentions
Account issues6%
17 mentions
“Sim didn't work made me change setting update apn about 4 times and customer service was real snarky”
On “Customer service” · Aug 17, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
Overall rating and review count for this company and similar companies
Works ok in Ireland but wouldn't work in UK. Did everything I was supposed to do but no signal at all. Was blocked from accessing any network. Ended up having to buy a SIM card in UK to use phone. Am leaving 48 asap.
stole my money from debit card and service doesnt work abroad an uk
tive been abroad 3 times this year an 48 doesnt work also my daughters 48 doesnt work abroad, we followed all the instructions from 48 still no service , my wife has vodafone and her phone works no problem without changing anything, terrible service ,ive been with 48 over 3yrs now they also took money from my debit card on the 9th of may and i wrote 3 times to them and spent nearly 6 hours of my time explaining about it, but still no money returned so they take your money and wont return until you spend weeks trying to get it back,i will now be changing to vodafone ,for a better service
Service is generally good value on the €7.99 package BUT
48 are now changing to a 4 WEEK plan…
48 are now changing to a 4 WEEK plan instead of a monthly plan. This is a price increase of one EXTRA PAYMENT per year. Is this legal? the package we signed up to said fixed price for life....
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Been with 48.ie since they first came out, got the 8e deal for life. Great the first year now its crap,can't go in anything,videos keep loading,can't even go on Google. Connection always down. All my family are on it too,and it's the same with them. Leaving to go with another company as they just want me to upgrade to the 12.99 a month
48 are now changing to a 4 WEEK plan instead of a monthly plan. This in effect means a price increase. 4 weeks EXTRA PAYMENT per year. The regulator should not be allowing 48( Three.ie) to do this!
Absolute rubbish company 48mobile, data never works abroad. I have never been able to use my data abroad. No customer service . And they sneak another Month into the year with there new charge rate ie every 4 weeks. I thought they advertised 10.99 a month for life ..surely there has to be a regulator ..you just get an email and that's it .. another month charge ...and there is nothing we can do...Dreadful company..if I could give minus 5 stars I would..will be moving as soon as I can ..
48.ie have changed their billing period to every 4 weeks instead of monthly. This is a very covert way of effecting a price increase (i.e 13 charges per year instead of 12). When I raised this issue with them through their online chat, I was cut off. I now don't have access to the chat feature on my account!
Good value if you use it in Ireland. Coverage is fine. Internet is generally good. However, roaming is a nightmare. I've travelled most of Europe since July last year and have had to recreate my APN settings in each country. This is unacceptable, even for a budget carrier. In Scotland and Northern Ireland roaming just wouldn't work at all.
It's only good if you're in Ireland, when you go abroad you're fcuked! It says 10GB in Europe but it doesn't work anywhere! You might just leave your phone at home
I joined 48 Mobile on 8/5/23 and to date I cannot receive calls to my phone. 48 are blaming Three for not porting. They are totally incompetent about solving my issue. Avoid at all costs.
Roaming with 48...48 great at home,but after a recent…
48 great at home,but after a recent city break in Euope, (April 23) no roaming, so no Google maps, it's 2023😡
Keeping 48 at home but will change network before my next holiday, my phone was rendered useless
Don't buy it, it's a scam. After 8 days of paying to Menbresia, my calls were cut off and they did all this to me twice and when I claim, only a robot answering machine comes out, please don't fall into the cheap trap, because in the end It's expensive, they charge you two or three installments a month.
Oh my Gosh. Where do I begin. First off, my payment was completed and taken *BY THE MERCHANT* for the amount of membership but somehow 48 “did not have this in their system” of course and the support i recieved was so rude!! Crew member was sending me loads of rude messages like “have you not even read this?!!!” When I said “I don’t understand what your telling me” was very hostile the whole time and continued to force the idea that my bank cancelled the payment (no email or any notice from bank on my statement and still to this day says completed) and was saying that I was wrong and then disconnected me when I was asking them to get a supervisor and said “bye have a good day” I mean how rude!
No phone network and no data on 3 day trip to London absolute rubbish. Tried all the settings suggested from 48 nothing worked. Sons phone on 48 too, same story with his phone, don't know how they are let away with providing no service.
Absolute shambles of a phone network. If Ireland's Comreg had balls, this pathetic network would be shut down long time ago.
Calls dropping or never showing up at all even though phone has bars of signal. Signal drops from full coverage to no service / no network for absolutely no reason.
DO NOT BOTHER JOINING 48.ie
Terrible network. Avoid!!!!!!! To activate roaming, whether for calls or data, you have to go in to the SIM settings and physically pick the International Profile. When you return home you again have to go in to the SIM settings and switch back to automatic. There is nothing automatic about this!!!! All this wouldn't be too bad if you were going on holiday for a couple of weeks so you'd only have to do it on arrival in the roaming country and again when you get back. But for those of us who live in border counties it is an utter joke having to do this a few times a day. Mickey Mouse network, useless for roaming.
They lie about the roaming but the worse part is that your sim card from 48 will appear in your phone as completely disconnected from the network in any country you visit. That means that if you are somewhere in Europe for a couple of weeks you won't be able in any circumstance to send or receive phone calls or sms.
That company should go to courts for lying about their fake services
I have left a very bad comment on 48.ie one year ago but it seems that there were really good improvements since, so here I am, updating my review.
48.ie works now also abroad after some settings to be activated and the deal is a really good price.
I can now say that I recommend 48.ie!
48 Mobile is a telecommunications company based in Ireland, specializing in providing mobile services tailored to meet the needs of individual consumers and businesses. With a focus on delivering flexible mobile plans and competitive pricing, the company aims to enhance the mobile experience for its customers. 48 Mobile offers a variety of pay-as-you-go options, ensuring that users can choose plans that suit their specific usage requirements.
The target market for 48 Mobile includes both casual mobile users and those seeking more robust communication solutions. The company's offerings are designed to appeal to a diverse customer base, prioritizing user convenience and satisfaction. By positioning itself as a customer-centric mobile provider, 48 Mobile is dedicated to changing the way consumers engage with mobile technology. For more information, visit their website at 48.ie.