Very long time to delivery
Very long time to delivery

Actiph Water is a UK-based company specializing in the production and distribution of alkaline ionized water. The brand offers a range of products designed to promote hydration, including their flagship pH9+ alkaline water, available in various packaging formats such as bottles and cans. Actiph Water is committed to sustainability, utilizing BPA-free and 100% recyclable materials for its packaging. Targeting health-conscious consumers, Actiph Water caters to individuals seeking enhanced hydration solutions. The company also offers Activit, a sugar-free sparkling vitamin water enriched with essential vitamins and minerals. With a focus on quality and health benefits, Actiph Water provides an accessible option for those looking to improve their hydration habits while enjoying a refreshing beverage.
Actiph Water receives high praise for its refreshing taste and quality, with many consumers noting that it is easy to drink and beneficial for digestion. Reviewers appreciate the prompt delivery and good customer service, often highlighting the product's effectiveness in hydration, especially for those with specific health needs.
However, there are significant concerns regarding delivery issues, with multiple customers reporting incomplete orders and poor communication from the company. Some individuals also express dissatisfaction with the product's claims about its alkalinity and the addition of minerals, which did not meet their expectations. Overall, while many enjoy the water and commend the service, the recurring delivery problems detract from the overall experience. The sentiment leans positive, but the delivery issues are a notable drawback.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 292 | 100% | -1.7 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 1.0 | 1 |
| Feb 25 | 5.0 | 3 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 2.0 | 1 |
| May 25 | 1.0 | 2 |
| Jun 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 292 most recent reviews.
“I'm currently waiting for my next delivery to arrive”
“Empty promises 2 days promised delivery but never happened”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 292 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 |
Bottom line: Actiph Water is #3 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.4).
292 reviews of Actiph Water. Filter by what matters to you.
Very long time to delivery
Bad, delayed, lies, more delays, more lies
Excellent Product & Service. ACTIPH Water is the best 7*******
Order was placed a week ago and email received after placing order states it will take 2-3 business working days. Not received order or a date of when I will get my order.
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As always Actiph provides an excellent reliable service.
Great communication quick DELIVERY all good
Speed. I contacted Actiph Water Customer Service, out of hours, regarding a missing item from my delivery. I had a response first thing next morning, and a resolution by mid afternoon. Polite, prompt, helpful, and friendly, what more could you ask for. Definitely 5 star.
Great delivery service. The water helps to reduce the effects of acid reflux.
The quality of a "special water". I'm drinking this water for few months already and the test is totally different then the other still water brands.
I have a subscription with Actiph Water. The money has been taken from my account and I have not received my order nearly two weeks later. I will be requesting where is my order and will be cancelling my subscription.
I love Actiph Water and I can’t complain about it. BUT DPD delivery has delivered in the wrong place and waiting for them to apologise to me. I am writing this not to complain about actiph water I am complaining about DPD delivery service it’s not the first time this has happened they delivered to the wrong place and did not even say sorry for the inconvenience the person who it was delivered to brought it over him self.
Shocking delivery as every month my subscription is about a month late! I have to send e-mails to chase every month! I really don’t have time to do this amount of chasing up. If I didn’t love the product I would cancel this subscription.
Good to find quality bottled water, in glass bottles as oppose plastic bottles. Great tasting alkaline water.
We did not receive half of our delivery.
Actiph Water is a UK-based company specializing in the production and distribution of alkaline ionized water. The brand offers a range of products designed to promote hydration, including their flagship pH9+ alkaline water, available in various packaging formats such as bottles and cans. Actiph Water is committed to sustainability, utilizing BPA-free and 100% recyclable materials for its packaging. Targeting health-conscious consumers, Actiph Water caters to individuals seeking enhanced hydration solutions. The company also offers Activit, a sugar-free sparkling vitamin water enriched with essential vitamins and minerals. With a focus on quality and health benefits, Actiph Water provides an accessible option for those looking to improve their hydration habits while enjoying a refreshing beverage.
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