Expired AED Battery
We purchased a new AED battery and the battery has an expired expiration date. Order #: AUS119550

Coro Medical, operating under the domain AED.US, specializes in the sale of automated external defibrillators (AEDs) and related accessories. The company offers a range of FDA-approved AED machines from well-known brands such as ZOLL, Stryker, Philips, and Defibtech, catering to both individuals and organizations seeking to enhance their emergency response capabilities. Customers can shop for various AED models, pads, and batteries, with options for discounts and promotional codes available at checkout. Additionally, AED.US provides expert support and fast shipping services, including free shipping on orders over $99, making it a convenient choice for those in need of life-saving equipment. The company aims to serve a diverse clientele, including healthcare providers, educational institutions, and businesses committed to safety and preparedness.
Coro Medical receives high praise for its easy navigation, fast delivery, and excellent customer service, with many reviewers highlighting the fair pricing and prompt communication throughout the ordering process. Customers appreciate the quick turnaround times and the ability to keep their AEDs compliant with timely servicing.
However, some critical feedback arises from issues related to orders, particularly concerning expired batteries and backordered items. A few consumers report frustration over delays and lack of communication regarding their orders, which detracts from the overall experience. Despite these concerns, the majority of feedback remains overwhelmingly positive, reflecting a strong reputation for service and product quality. Overall, Coro Medical is viewed favorably by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 475 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.5 | 15 |
| Sep 24 | 4.5 | 17 |
| Oct 24 | 4.3 | 18 |
| Nov 24 | 4.3 | 14 |
| Dec 24 | 3.8 | 8 |
| Jan 25 | 4.5 | 16 |
| Feb 25 | 4.4 | 23 |
| Mar 25 | 4.6 | 16 |
| Apr 25 | 4.6 | 22 |
| May 25 | 4.6 | 17 |
| Jun 25 | 5.0 | 8 |
| Jul 25 | 4.1 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 475 most recent reviews.
“Fast delivery”
“I have not received the promised Item, though the email said it was delivered”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | +4% | 475 | |
| 4.6 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.9 out of 5 (good) | — | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Coro Medical (AED.US) is #3 of 5 on overall rating in this group. On quality, PRO Test scores higher (5.0 vs 4.4).
475 reviews of Coro Medical (AED.US). Filter by what matters to you.
We purchased a new AED battery and the battery has an expired expiration date. Order #: AUS119550
I placed an order for AED adult pads. More than a month later, I have been charged but no pads. I called on Monday and was told that they were backordered for at least another month. I checked some other sites, ordered from there, and called to cancel my order. After calling to cancel, I received an email stating that my order had been received, and then an email saying that my package would be delivered tomorrow. This is ridiculous. The person I spoke with had no idea what she was talking about, or she lied to me and arranged the shipment. Either way, it is unacceptable.
I have not received the promised Item, though the email said it was delivered. Oximeter, Massimo;
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I can't figure out how to put the manikin together. I need word instructions, not just pictures. I need a phone number to talk to someone. I sent a request with my email but haven't gotten a response yet.
Well honestly I’ve never had such a hard time getting a company to do the right thing. Nobody within the various departments communicates. They send short data products and charge full price, then bill me for items already paid for. For 2 simple orders I had a good 5-10 emails and calls. I’m Done. No more orders EVER!
Delivery keeps getting delayed. Expected 5 days ago
Order still not received 12/27/24.
Far too long to receive product. You could have told me of the delay without me having to do a follow-up.
PACKAGED VERY POORLY,
We received our replacement battery, and it is already 1 year old. (12/13/23). I would appreciate a battery that is current and not outdated.
Way too much spam emails from one purchase.
You sold us something before we knew it was on backorder and ask for a review before the product arrives, all the while adding to the inbox with lots of email.
we have not receied our package
We ordered from your company on line July 31. I was able to track the product to Birmingham on Aug 2 and it has stopped there. We have not received the product as of yet. I have reached out 2 times to your customer service reps. Each one has sent an email to shipping to see if they could check on this. As of yet I have not received any updates on this. Todays date is Sept. 5.
Poor communication on timelines.
Nothing about this purchase was acceptable in a civilized society. "Ships in 10 days" when I ordered turned into over 5 months. After finally receiving item, a missing item was never sent much less even acknowledged. They just quit responding to requests for the missing item. After 2 months of the order status of "order received" I called only to find out they had no idea when they would send the AED kit that they had charged me for (in full) the day I ordered.
Never received the order.
Coro Medical, operating under the domain AED.US, specializes in the sale of automated external defibrillators (AEDs) and related accessories. The company offers a range of FDA-approved AED machines from well-known brands such as ZOLL, Stryker, Philips, and Defibtech, catering to both individuals and organizations seeking to enhance their emergency response capabilities. Customers can shop for various AED models, pads, and batteries, with options for discounts and promotional codes available at checkout. Additionally, AED.US provides expert support and fast shipping services, including free shipping on orders over $99, making it a convenient choice for those in need of life-saving equipment. The company aims to serve a diverse clientele, including healthcare providers, educational institutions, and businesses committed to safety and preparedness.
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