The original order was back ordered.
The original order was back ordered and I was not informed of this till I had a chat with customer service. Upon hearing of this the chat person changed my order to one that was on hand and shipped it right away.

Coro Medical, operating under the domain AED.US, specializes in the sale of automated external defibrillators (AEDs) and related accessories. The company offers a range of FDA-approved AED machines from well-known brands such as ZOLL, Stryker, Philips, and Defibtech, catering to both individuals and organizations seeking to enhance their emergency response capabilities. Customers can shop for various AED models, pads, and batteries, with options for discounts and promotional codes available at checkout. Additionally, AED.US provides expert support and fast shipping services, including free shipping on orders over $99, making it a convenient choice for those in need of life-saving equipment. The company aims to serve a diverse clientele, including healthcare providers, educational institutions, and businesses committed to safety and preparedness.
Coro Medical receives high praise for its easy navigation, fast delivery, and excellent customer service, with many reviewers highlighting the fair pricing and prompt communication throughout the ordering process. Customers appreciate the quick turnaround times and the ability to keep their AEDs compliant with timely servicing.
However, some critical feedback arises from issues related to orders, particularly concerning expired batteries and backordered items. A few consumers report frustration over delays and lack of communication regarding their orders, which detracts from the overall experience. Despite these concerns, the majority of feedback remains overwhelmingly positive, reflecting a strong reputation for service and product quality. Overall, Coro Medical is viewed favorably by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 475 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.5 | 15 |
| Sep 24 | 4.5 | 17 |
| Oct 24 | 4.3 | 18 |
| Nov 24 | 4.3 | 14 |
| Dec 24 | 3.8 | 8 |
| Jan 25 | 4.5 | 16 |
| Feb 25 | 4.4 | 23 |
| Mar 25 | 4.6 | 16 |
| Apr 25 | 4.6 | 22 |
| May 25 | 4.6 | 17 |
| Jun 25 | 5.0 | 8 |
| Jul 25 | 4.1 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 475 most recent reviews.
“Fast delivery”
“I have not received the promised Item, though the email said it was delivered”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | +4% | 475 | |
| 4.6 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.9 out of 5 (good) | — | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Coro Medical (AED.US) is #3 of 5 on overall rating in this group. On quality, PRO Test scores higher (5.0 vs 4.4).
475 reviews of Coro Medical (AED.US). Filter by what matters to you.
The original order was back ordered and I was not informed of this till I had a chat with customer service. Upon hearing of this the chat person changed my order to one that was on hand and shipped it right away.
Update: business emailed and apologized. I do appreciate that. Ordering online was easy. I got a confirmation email, but there was no followup on when getting the AED pads so I called. I was told there was a 6 month back order. I made arrangements to borrow the AED pads and drove 45 minutes to get them at a sister business. And guess what??? I got an email the next day they were being shipped.
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I bought the Mystery AED and it arrived quickly. As I suspected this is an older model. I ran the diagnostic tests and it all passes. I gave 4 stars because the pads only have 2yrs and 2 months left and the battery has 3yrs 2 months. The unit appears to be fully functional and does have signs of wear. But what do you expect for only $395? And looks don't save lives, actions do and the unit I got should be able to perform when needed.
Shipped correct product as expected with timely updates on shipping
The order process was easy except I uploaded my Tax Exemption Form and was still charged tax.
Our representative Leigh Lynch was very helpful. We would have given a 5 but there is a delay in product delivery occurring right now. Sent an email for follow up regarding how much longer the delay will be but have not received an email back with an update on arrival of battery and adult pads. We are aware of the shortage from manufacturer but would like to know how much longer we need to expect.
When I contacted them to follow up on a battery order they were very professional and attentive. I received an email while waiting for my order that gave me exact time range and day it would arrive.
The gear was supposed to be in stock when I ordered. Atter the order was placed I got email saying it was backordered with no info on when it would ship. We needed the replacement pads and battery but no info about the timing. After the second email with notice of backorder, I sent a second email to customer service and they replied. The order took almost two months to be fulfilled. Other than that, service was fine. Just not fast.
Went to the website, typed my AED model # and it gave the proper battery needed. It matched perfectly and was not an aftermarket part. The order was placed and it arrived when promised. It was an easy transaction.
Like the product very much! During the online purchase didn't appreciate all the other products I had to opt-out of.
Product was reasonable and arrived on time as said
Easy to order, fast delivery.
Promp delivery of AED battery and electrode pad. I wish the prices were better.
The battery will never last 4 years they never do that’s my only complaint. I will let you know when it dies.
I didn't have any issues with the battery itself. The shipment was a bit later than expected which very well may have been caused by the snowstorm we had in our area as well so over all I am happy with it.
Coro Medical, operating under the domain AED.US, specializes in the sale of automated external defibrillators (AEDs) and related accessories. The company offers a range of FDA-approved AED machines from well-known brands such as ZOLL, Stryker, Philips, and Defibtech, catering to both individuals and organizations seeking to enhance their emergency response capabilities. Customers can shop for various AED models, pads, and batteries, with options for discounts and promotional codes available at checkout. Additionally, AED.US provides expert support and fast shipping services, including free shipping on orders over $99, making it a convenient choice for those in need of life-saving equipment. The company aims to serve a diverse clientele, including healthcare providers, educational institutions, and businesses committed to safety and preparedness.
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