I’ve shopped at Aldi in North Sydney…
I’ve shopped at Aldi in North Sydney for over 5 years now. Never had a problem with them. Not sure why people leave bad reviews, I’m a local and I shop here multiple times a week.

ALDI Stores Australia is a supermarket chain dedicated to providing a diverse range of high-quality products at competitive prices. The company operates on a unique business model that prioritizes efficiency and cost savings, allowing it to offer an extensive selection of groceries, household items, and special buys that change weekly. ALDI's product range includes fresh produce, meat, dairy, pantry staples, and seasonal items, catering to the everyday needs of Australian consumers. Targeting budget-conscious shoppers, ALDI aims to deliver value without compromising on quality. With a commitment to low prices, the supermarket attracts a wide demographic of customers, from families to individuals seeking affordable grocery options. ALDI's straightforward shopping experience and focus on private-label brands further enhance its appeal, making it a popular choice for those looking to make the most of their shopping budget.
ALDI Stores Australia faces significant criticism from consumers, with a staggering 78% of reviews rating the company poorly. Many customers express dissatisfaction with the poor customer service, citing experiences of unhelpfulness and even instances of racial profiling.
Additionally, shoppers report issues with product quality, particularly with meat and other food items, leading to disappointment in value for money. While some people appreciate ALDI's competitive pricing and a selection of products, they often feel rushed during their shopping experience and frustrated by stock shortages. The layout of the online catalog has also received negative feedback, as it has become less user-friendly. Despite a few positive mentions of product variety, the overwhelming sentiment reflects a need for substantial improvements in service and product consistency.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 273 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
| Sep 24 | 1.3 | 4 |
| Oct 24 | 1.5 | 6 |
| Nov 24 | 2.6 | 9 |
| Dec 24 | 1.5 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 2.0 | 2 |
| Apr 25 | 2.0 | 2 |
| May 25 | 2.0 | 2 |
| Jun 25 | 1.7 | 3 |
| Jul 25 | 1.8 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 273 most recent reviews.
“great shop cheaper than Coles ,and quiet and peaceful ,no music great”
“poor customer service Coburg North”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.8 out of 5 (poor) | 100 out of 100 | 1.6 out of 5 (poor) | 1.7 out of 5 (poor) | 2.3 out of 5 (poor) | −11% | 273 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.9 out of 5 (good) | 2.9 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.0 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 |
Bottom line: ALDI Stores Australia is #5 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 1.6).
273 reviews of ALDI Stores Australia. Filter by what matters to you.
I’ve shopped at Aldi in North Sydney for over 5 years now. Never had a problem with them. Not sure why people leave bad reviews, I’m a local and I shop here multiple times a week.
Great selection of products and well priced. Good fresh produce too. I do probably 90% of my grocery shopping there. Just waiting for them to move to RSPCA approved meat farming and I would do closer to 100% of my shopping there. I usually shop at Woolies for meat and a few specific brands, but everything else from Aldi.
I leave in Glenbrook NSW. Bought 55" TV from Aldi in Emu Plains. I set it up and after 2 days decided to return it due to less than average picture/colour quality. I thought that I will have an issue with the return. To my very pleasant surprise, Aldi staff was very professional and cooperative. Refund back on my credit card. I am a very satisfied customer.
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I note donnatellas comment on sanitizing ! Well I think we now know that it is no longer HYPE,so has the operation changed? I guess I will find out on Thursday Last week I took my own being an active 80 and looking to visit for a lot more years
I love Aldi. So many Aussies have baulked at the idea of going there to shop, but most of of the products are Australian made or at leat have ingredients from Australia. More than I can say for Woolies or Coles. I used to love going to Aldi when I visited Melbourne a lot, but am very happy that they decided to come to Perth a few years back. Great products and I leave the shop with double the amount of items that I would get for the same price and other supermarkets. I also love their quirky middle aisle stuff. I've bought some great camping stuff there. :)
Great supermarket, minimum frills best prices, good fresh produce and range of products including special buys, hardware, gardening, electrical, children's clothes, camping gear and much more. VERY competitive with the majors ...
ALDI Stores Australia is a supermarket chain dedicated to providing a diverse range of high-quality products at competitive prices. The company operates on a unique business model that prioritizes efficiency and cost savings, allowing it to offer an extensive selection of groceries, household items, and special buys that change weekly. ALDI's product range includes fresh produce, meat, dairy, pantry staples, and seasonal items, catering to the everyday needs of Australian consumers. Targeting budget-conscious shoppers, ALDI aims to deliver value without compromising on quality. With a commitment to low prices, the supermarket attracts a wide demographic of customers, from families to individuals seeking affordable grocery options. ALDI's straightforward shopping experience and focus on private-label brands further enhance its appeal, making it a popular choice for those looking to make the most of their shopping budget.
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