great shop cheaper than Coles ,and…
great shop cheaper than Coles ,and quiet and peaceful ,no music great

ALDI Stores Australia is a supermarket chain dedicated to providing a diverse range of high-quality products at competitive prices. The company operates on a unique business model that prioritizes efficiency and cost savings, allowing it to offer an extensive selection of groceries, household items, and special buys that change weekly. ALDI's product range includes fresh produce, meat, dairy, pantry staples, and seasonal items, catering to the everyday needs of Australian consumers. Targeting budget-conscious shoppers, ALDI aims to deliver value without compromising on quality. With a commitment to low prices, the supermarket attracts a wide demographic of customers, from families to individuals seeking affordable grocery options. ALDI's straightforward shopping experience and focus on private-label brands further enhance its appeal, making it a popular choice for those looking to make the most of their shopping budget.
ALDI Stores Australia faces significant criticism from consumers, with a staggering 78% of reviews rating the company poorly. Many customers express dissatisfaction with the poor customer service, citing experiences of unhelpfulness and even instances of racial profiling.
Additionally, shoppers report issues with product quality, particularly with meat and other food items, leading to disappointment in value for money. While some people appreciate ALDI's competitive pricing and a selection of products, they often feel rushed during their shopping experience and frustrated by stock shortages. The layout of the online catalog has also received negative feedback, as it has become less user-friendly. Despite a few positive mentions of product variety, the overwhelming sentiment reflects a need for substantial improvements in service and product consistency.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 273 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
| Sep 24 | 1.3 | 4 |
| Oct 24 | 1.5 | 6 |
| Nov 24 | 2.6 | 9 |
| Dec 24 | 1.5 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 2.0 | 2 |
| Apr 25 | 2.0 | 2 |
| May 25 | 2.0 | 2 |
| Jun 25 | 1.7 | 3 |
| Jul 25 | 1.8 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 273 most recent reviews.
“great shop cheaper than Coles ,and quiet and peaceful ,no music great”
“poor customer service Coburg North”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.8 out of 5 (poor) | 100 out of 100 | 1.6 out of 5 (poor) | 1.7 out of 5 (poor) | 2.3 out of 5 (poor) | −11% | 273 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.9 out of 5 (good) | 2.9 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.0 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 |
Bottom line: ALDI Stores Australia is #5 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 1.6).
273 reviews of ALDI Stores Australia. Filter by what matters to you.
great shop cheaper than Coles ,and quiet and peaceful ,no music great
Aldi at The Mall in Tweed Heads is worth a visit. As with most Aldi stores, there is plenty of room to move around the aisles and it is not crowded like some stores. I have very rarely seen the shelves empty and the stock is always being filled up. Check-out is the only problem when there is only 2 lanes open. Best bet if you don’t have too much, is head to the self serve (card only) could save a bit of time. Staff have always been pleasant if there is an issue or problem or just an inquiry. We have an abundance of the big name Supermarkets so it is quite refreshing and a lot of the times ‘cheaper’ to go to Aldi. If you’re willing to try a few different products but the same outcome then pop into an Aldi Store. Our 10+ yr Kitty Cat will not touch a thing else except for Aldi Cachet Cat Food at 99c a Tin! I have spent a fortune on more expensive brands which she had refused to eat so it was a funny surprise to find she prefers one of the cheapest…..from ALDI
I went to buy an item on special on a Wednesday. I got there before the doors opened. I couldn’t see the item so I asked a member of staff. He didn’t know but referred me to someone else who looked it up on a device and said they never got it in. He wasn’t sure when it would be in so told me to check back each day. So I went again on the Thursday and was told it was now likely to be in on Saturday. When I went back on Saturday, the store manager Arun, told me they had in fact received the item but had sold out. He then rang around all the other stores in the area and found one for me which was put aside. When I picked it up, that store manager, Bibbek apologised for the inconvenience. So in the end the store managers at both Macquarie and Amaroo were excellent. Thank you for the follow up and the successful outcome.
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Great customer service. But never buy Blackberries the Y.V. Fresh as they have small, black spiders amongst them. Not a very good selling product.
We would like to thank the Manager Mr Bridge at the Marjura shopping complex ACT. For his assistance wonderful and helpful manner in which he gave me in purchasing a lawn mower on Saturday 17th September 2022
Good prices and meats are great quality. Always wanted a fast check out lane so was happy to see self service but have no idea how they can get it so wrong as these machines have been around for years. The damn thing kept telling me to scan next item almost before the item was in the bag. Then when I changed bags it automatically called an assistant because it didn't allow bag changing. Everyone around me was complaining - you would expect more from a German company!
I love my local Aldi, the staff are friendly and helpful, I’m always greeted kindly and they are only to willing to answer my questions if I have any :)
We are regular customers of Aldi. We find their products of a good quality and the staff friendly and helpful. The only issue that I would like to raise is that on 3/07/2021 I went to the Aldi store at Capalaba to purchase 4 of their special buys items; because the amount of the purchase came to under $100, I decided to tap my EFPOS card to pay for the items I had bought. When I arrived home I noticed on my receipt, that I had been charged a credit surcharge of $0.39. Every other time I have used the tap method, with my EFPOS card, at other stores, I have not been charged this credit surcharge. I checked with my bank and they do not charge Aldi a surcharge, for this method of payment. It makes me wonder why Aldi charge this surcharge for this EFPOS payment. If this is the “Norm” for Aldi, I certainly will not use the “TAP” method of EFPOS payment at their stores again.
I have shopped at an Aldi store ever since they have opened. Aldi has helped me out so much as I have very limited funds to use on food. I find their fruit and veg, last longer than other stores, I am very happy with them and the staff at the store here in Ulladulla are just the nicest and so cheerful. BUT my concern is about the state of there shopping trollies, they are filthy, even the lift is dirty and also the carpark. Can these things be address ?
Brought the stone look Fire Pit $129 today works a treat
Ho passato diversi anni in Australia, ottimo
What more can I say, I love Aldi. But there’s always a but. I shop in Orange store and I’ve been purchasing paw paws. Great price, but extremely green and take two weeks to ripen in the sun and still no guarantee that it will have any flavour. As paw paw is my favourite fruit when ripe and sweet I am so disappointed. Do other stores get the green ones? I’m sure as summer arrives so will the more ripe ones. Fingers crossed. Other supermarkets are way too expensive. As I said I still love Aldi.
Wow, My experience couldn't be more different than the majority of reviewers leaving feedback. My Aldi experience covers Camberwell (my local), Blackburn, Box Hill South and Carnegie in Vic, Maryland, Wallsend and Cooks Hill (in NSW). In all my experience, I have found the staff really, really good. I'd give most a job in a heartbeat! Like another reviewer, I'm in awe of the speed that they can process my selections. Supply is a big issue at the moment, another consequence of CoVid. I really target a number of products from Aldi that are so much better than what I can buy elsewhere. So, to all you disaffected people, don't go there! It'll hopefully improve my access to the products I rate! I didn't even know/contemplate Aldi about 8 years ago. It is now my first stop point and I go to others if Aldi can't fulfil. Aldi veggies are getting better, but use by dates mean you have to be ready to buy and use in the most part. Other than that I'm a fan; and hats off to the Aldi staff who have to put up with us 'Consumers'! I'm a high risk, infection person in this climate, so my only suggestion to Aldi, is to go back to your old store format where fruit and vegetables aren't at the store entrance. It just slows traffic down. I just saw all these disclaimers before I posted this. 100% guaranteed, I'm just an ordinary person like you. Rob
I shopped at Aldi for vegetables and found that the prices were quite reasonable but was concerned about why they charge an extra fee when paying by credit card. Every supermarket prefer to accept the credit card now due to coronavirus and ALDI also should wave the extra charge at this time.
ALDI Stores Australia is a supermarket chain dedicated to providing a diverse range of high-quality products at competitive prices. The company operates on a unique business model that prioritizes efficiency and cost savings, allowing it to offer an extensive selection of groceries, household items, and special buys that change weekly. ALDI's product range includes fresh produce, meat, dairy, pantry staples, and seasonal items, catering to the everyday needs of Australian consumers. Targeting budget-conscious shoppers, ALDI aims to deliver value without compromising on quality. With a commitment to low prices, the supermarket attracts a wide demographic of customers, from families to individuals seeking affordable grocery options. ALDI's straightforward shopping experience and focus on private-label brands further enhance its appeal, making it a popular choice for those looking to make the most of their shopping budget.
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