Apex Cargo is a Leicester-based company specializing in international freight forwarding services, offering both air and sea freight solutions to customers worldwide. With over two decades of experience, the company has established itself as a reliable partner for individuals and businesses seeking efficient shipping options. Apex Cargo provides comprehensive shop and ship services, enabling customers to send parcels seamlessly from their doorstep to various destinations, including key markets such as the USA and Australia. The company prides itself on its expertise in handling international air freight documentation and ensuring compliance with global shipping standards. Apex Cargo's transparent pricing and commitment to customer service make it a preferred choice for users looking for dependable international courier services. Whether shipping personal items or commercial cargo, Apex Cargo aims to deliver a hassle-free experience tailored to the needs of its diverse clientele.
Apex Cargo consistently receives high praise for its excellent service and customer support, boasting an impressive average rating of 4.9 out of 5. Reviewers frequently highlight the professionalism and friendliness of the staff, with specific mentions of team members like Yahyaa and Sulaiman, who provide outstanding assistance and keep customers informed throughout the shipping process.
Many customers appreciate the careful packaging and timely delivery of their parcels, noting that their items arrive in perfect condition. However, a few negative experiences emerge, particularly regarding communication issues, with some customers expressing frustration over a lack of updates on their shipments. Despite these isolated complaints, the overwhelming sentiment remains positive, with most users recommending Apex Cargo for its reliable and efficient service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 231 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 2 |
| Jul 24 | 4.5 | 2 |
| Aug 24 | — | 0 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 231 most recent reviews.
“I had arranged for a parcel to be sent abroad”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 231 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Apex Cargo is #1 of 5 on overall rating in this group.
231 reviews of Apex Cargo. Filter by what matters to you.
Great service of shipping from UK to Malawi. Very happy with customer service. Fast and efficient communication from Ilyas and the team. Have been using it numerous times, and Apex never disappoints. Can highly recommend Apex for your shipping.
I ship goods roughly every Quarter Malawi and I only use Apex. Quick communication. Friendly, zero fuss. They’ve made it easy to get cheaper and better quality goods. I have even ordered items from eBayUK and they were able to help me set up an account since I don’t have a UK address but it was a requirement. They make the process so easy that I have several friends that ship via my mailbox too. I was recommended their service and I have recommended them to friends successfully who also love their service.
Apex cargo is the most reliable and well organized. They have never disappointed Me and has made life very easy. Their service is excellent and everything is in order. I would highly recommend others to use apex cargo ZENI is always particularly pleasant to deal with Thanks to ZENI and the apex team :)
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It was my first time bringing goods from UK to Switzerland. And as usual due to customs we faced some issues, but the Apex team gave me the support and informations then and there which made me handle the situation better. I was in touch with the customer support person Zeni. And She took our Situation and gave us a best possible solution and support which was very much appreciated. And in the second time I received my goods hardly within a week of shipping. So for sure I will recommend them and approach them for my future shipping.
I've used Apex several times, and each time I'm impressed with their service excellence. Sarah is always particularly pleasant to deal with.
Best UK purchasing agent so far with great support system through out the way . Got my items paid for by one of the agents and sent over to me from UK to Zambia. Thanks Saarah and team 🇿🇲
Great staff and great communication
Apex shipping company one of best around and we have no issues with missing item or anything Trust is first and definitely deliverance too We hope to see it reach many heights!
have been using apex for the past 4 yrs.....amazing service...amazing staff...Everything is good about them. From the sales to packaging to despatch and communication and finally receiving here in malawi.Outstanding service and great value.
It was my first time using Apex and I was impressed!my parcel arrived much earlier than I expected and their services were great!
I’ve been using Apex Cargo for quite a few years and I have always been impressed with their services. Excellent communication from start to finish. Furthermore, their packaging is brilliant, all items I have received have been wrapped to perfection to ensure their safety. I’ll definitely continue using their services in the future.
I’ve used APEX Cargo’s duty paid air freight service to Malawi multiple times and communication from the staff is always excellent. They are always recommended to friends who need these services. Packages received by the warehouse are well documented with photos so anything unexpected can be caught immediately. Deliveries have always been on time and pickup on the Malawi end is easy. Rates are a little higher than competitors, however the peace of mind for important items makes this worthwhile.
Everything is good about them. From the sales to packaging to despatch and communication and finally receiving here in Zambia. They keep you posted at every step. Special mention goes to Yaqub, who did an outstanding job. All the best to you guys.
It was a perfect and quick, its take five days from UK to Kuwait
I have been using the online shopping service by Apex Cargo for 2 years now, on a monthly basis, to ship items to Malawi The service is excellent. Very easy, smooth and efficient. The team is friendly and always there to help with any queries. My items are always packed perfectly and compactly. I have tried other freight companies but the great service that Apex brings is very difficult to beat. I will continue to use them and always recommend to friends and family.
Apex Cargo is a Leicester-based company specializing in international freight forwarding services, offering both air and sea freight solutions to customers worldwide. With over two decades of experience, the company has established itself as a reliable partner for individuals and businesses seeking efficient shipping options. Apex Cargo provides comprehensive shop and ship services, enabling customers to send parcels seamlessly from their doorstep to various destinations, including key markets such as the USA and Australia. The company prides itself on its expertise in handling international air freight documentation and ensuring compliance with global shipping standards. Apex Cargo's transparent pricing and commitment to customer service make it a preferred choice for users looking for dependable international courier services. Whether shipping personal items or commercial cargo, Apex Cargo aims to deliver a hassle-free experience tailored to the needs of its diverse clientele.
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