Apex Cargo is a Leicester-based company specializing in international freight forwarding services, offering both air and sea freight solutions to customers worldwide. With over two decades of experience, the company has established itself as a reliable partner for individuals and businesses seeking efficient shipping options. Apex Cargo provides comprehensive shop and ship services, enabling customers to send parcels seamlessly from their doorstep to various destinations, including key markets such as the USA and Australia. The company prides itself on its expertise in handling international air freight documentation and ensuring compliance with global shipping standards. Apex Cargo's transparent pricing and commitment to customer service make it a preferred choice for users looking for dependable international courier services. Whether shipping personal items or commercial cargo, Apex Cargo aims to deliver a hassle-free experience tailored to the needs of its diverse clientele.
Apex Cargo consistently receives high praise for its excellent service and customer support, boasting an impressive average rating of 4.9 out of 5. Reviewers frequently highlight the professionalism and friendliness of the staff, with specific mentions of team members like Yahyaa and Sulaiman, who provide outstanding assistance and keep customers informed throughout the shipping process.
Many customers appreciate the careful packaging and timely delivery of their parcels, noting that their items arrive in perfect condition. However, a few negative experiences emerge, particularly regarding communication issues, with some customers expressing frustration over a lack of updates on their shipments. Despite these isolated complaints, the overwhelming sentiment remains positive, with most users recommending Apex Cargo for its reliable and efficient service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 231 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 2 |
| Jul 24 | 4.5 | 2 |
| Aug 24 | — | 0 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 231 most recent reviews.
“I had arranged for a parcel to be sent abroad”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 231 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Apex Cargo is #1 of 5 on overall rating in this group.
231 reviews of Apex Cargo. Filter by what matters to you.
Apex have very good customer service, they communicate so well. They deliver the services on time. They are very professional and polite. I recommend them , i am a happy customer, done business with them couple of times and they never disappointed me. Thank you yakub and humayun and all the staff
Really reliable, kind and commendable service. The team is really helpful and patient in every step of the process. Excellent service Providers 🙌
Thank you Akim for always providing excellent customer service.
I received my goods on time..well packaged and timely shipment. Quite a satisfying experience. Apex Cargo staff such as Akim was very customet focused and communicated and updated me as a client effectively and was taking good care of all my needs. What a nice and unparrelled customer experience i had!
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Very trust weathy ever since i started using you guys I'm good to go with my business ways on time
Very efficient system and great customer service. I dealt with Arshad and he was very helpful in assisting me with everything. Would recommend.
Great service from Apex. I had issues with volume charges in my first experiences but with discussion with staff, they have been able to inform me in advance. Many thanks to Akim, always helpful with updates.
Customer service at its finest. No matter how small your package is they’ll treat you with high priority. Better than most shipping companies out there. They’re straight forward, very helpful and offer competitive rates.
Great service provided by excellent staff, very helpful and reliable. Main staff arshad who is always there to help whenever assistance is required.
Great company apex I have been using for past year, great customer service, goods have always reached Malawi on time. Very friendly & helpful staff. Highly recommend.
All the items are packaged well no any lost items and i am recieving my parcel on the time stated always and itvis not the first time i use apex cargo also they are so helpful Thanks alot
Excellent service, great advice and also excellent service from the staff, specially Arshad.
Excellent service, the best team who are always attentive and professional. During the past few years I’ve shipped with apex numerous times, I’ve always had swift deliveries and safe hand off for all my parcels!
Been using apex for years now, Always great service! Akeem is always helpful and goes out of his way to give the best service. Thank u
I have used Apex Cargo several times now and have had an overall pleasant experience. Saraah has done some personal shopping for me through video calls and everything went smoothly. Very efficient service and will be using them again in future
Apex Cargo is a Leicester-based company specializing in international freight forwarding services, offering both air and sea freight solutions to customers worldwide. With over two decades of experience, the company has established itself as a reliable partner for individuals and businesses seeking efficient shipping options. Apex Cargo provides comprehensive shop and ship services, enabling customers to send parcels seamlessly from their doorstep to various destinations, including key markets such as the USA and Australia. The company prides itself on its expertise in handling international air freight documentation and ensuring compliance with global shipping standards. Apex Cargo's transparent pricing and commitment to customer service make it a preferred choice for users looking for dependable international courier services. Whether shipping personal items or commercial cargo, Apex Cargo aims to deliver a hassle-free experience tailored to the needs of its diverse clientele.
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