It was an intense class and the…
It was an intense class and the assignment part was the icing on the cake.

Apex Learning is an online education platform that specializes in providing a wide range of Continuing Professional Development (CPD) accredited courses. The company offers over 2000 courses that are QLS endorsed and Ofqual regulated, catering primarily to individuals seeking to enhance their skills and qualifications in various fields. Customers include professionals looking to gain certification and organizations aiming to support their staff's development through accredited training. The platform features a user-friendly interface where learners can access courses in subjects such as health and social care, nursing assistance, and teaching assistance. Apex Learning also provides additional benefits, including lifetime membership, free access for a family member, and 24/7 learner support, ensuring that users have the resources they need to succeed in their educational pursuits. With a commitment to quality and accessibility, Apex Learning aims to meet the training needs of both individuals and businesses in a competitive job market.
Apex Learning receives high praise for its extensive range of courses and the quality of service provided by staff, particularly Stephen Hall, who is frequently mentioned for his prompt and helpful assistance. Reviewers appreciate the detailed and informative course content, which many find beneficial for professional development and accreditation.
However, some customers express dissatisfaction with certain course materials, describing them as poor and not worth the investment. Complaints also arise regarding the lack of refunds for unsatisfactory courses, particularly when purchased through third-party platforms. Despite these criticisms, the overall sentiment remains positive, with a significant majority of users recommending Apex Learning for its supportive service and valuable educational offerings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 165 | 100% | -0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 3 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 4.4 | 7 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 5 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | 4.7 | 3 |
| May 25 | 3.7 | 6 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 165 most recent reviews.
“Overall I am extremely satisfied with the course and customer service”
“Poor pictures and bad customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 2.8 out of 5 (fair) | 0% | 165 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Apex Learning is #4 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.8).
165 reviews of Apex Learning. Filter by what matters to you.
It was an intense class and the assignment part was the icing on the cake.
This is the right place for learning the courses. I really enjoyed it and very co-operative staff members really appreciate and loved it. I recommend everyone let them serve you ❤️❤️👍
Course purchase since 01/01.. Can you please let me know when can ai have access of the course? If you can't provide access within next 24 hours then refund the amount. No where b3fore purchasing the course it was specified that she had to wait 48 hours and waste her time. Order number 5385628 Please let me know if you have any queries. Regards Muhammad Farrukh
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Apex Learning exceeded my expectations with its user-friendly interface and easily comprehensible HACCP Level 5 and food safety courses. The exceptional customer service, especially from the helpful agent who assisted me with my certificate, made the entire learning experience highly positive and reliable.
Excellent and prompt efficient service. Would definitely use Apex again.
I forgot to ask my diploma at the end of my course. I realized that only about 1 year later. I was apprehensive as such a long time has passed but in less than 24 hours I had been given my diploma with no trouble! Very grateful!
i required an additional course which i think was handled the my supporter in the best way.
I made a mistake redeeming some courses on the platform and it was able to get resolved within minutes of my request for help. Fantastic!
Good fantastic service well informed
So easy to use with so many options to choose and good deals too.
The course itself is well worth it
Excellent course , Brilliant content
Just completed my HLTA level 4 course. Was really easy and straight forward to follow, Customer service was great. Thank you to Steve Caine and Amir for their support and getting back to me about any queries I had about the course. Loved the way feedback was given for each assessment criteria. The only thing that was disappointing was that there is a £30 resubmission fee.
I have had my phlebotomy course through this platform and all have been explained incredibly well to be understood by a person with 0 background in this field, Wen i needed the agent intervention they was very helpful (thank you Evan Smith)
Network security, microsoft outlook and electronic and electrical devices course. This course is incredible, ive learned soooooo freaking much and i was super panicked because i felt like i couldn't fit everything into the essay because i was stacked with knowledge. Im well into my 30s and going back to the classroom didnt seem very appealing. Ive gone from phone and tech phobe to actually being able to fix my own equipment.. Ive done many other courses with these guys... So cool... brain is waking up
The program is good, it helps a lot to expand my knowledge of education and help my career, may your program grow and develop, and long live all of you who form Apex Learning, God bless us all.
Great course with good resources. Took longer than expected to receive certification. Great customer service very responsive and managed to get marked during coronation weekend must also be a bonus. Would reccomend
I had a lot of questions when I started the HLTA course because I hadn’t studied for a long time. Apex learning were excellent because they gave me direction and assurance. Once I got going on my course, I really enjoyed it and would highly recommend it to others. The course material is straightforward and email communication is always prompt and extremely helpful ‘thank you Steve Caine’. I was able to finish the course before the deadline and accommodate my study time around my full-time job. Thanks Apex Learning!
Really good overview of business and strategic methods , I will use this going forwards. The style of learning is very good and suits my needs Yolando Bennett
Apex Learning is an online education platform that specializes in providing a wide range of Continuing Professional Development (CPD) accredited courses. The company offers over 2000 courses that are QLS endorsed and Ofqual regulated, catering primarily to individuals seeking to enhance their skills and qualifications in various fields. Customers include professionals looking to gain certification and organizations aiming to support their staff's development through accredited training. The platform features a user-friendly interface where learners can access courses in subjects such as health and social care, nursing assistance, and teaching assistance. Apex Learning also provides additional benefits, including lifetime membership, free access for a family member, and 24/7 learner support, ensuring that users have the resources they need to succeed in their educational pursuits. With a commitment to quality and accessibility, Apex Learning aims to meet the training needs of both individuals and businesses in a competitive job market.
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