Your course is good and fantastic
Your course is good and fantastic. Your materials and feedback are good and encouraging.

Apex Learning is an online education platform that specializes in providing a wide range of Continuing Professional Development (CPD) accredited courses. The company offers over 2000 courses that are QLS endorsed and Ofqual regulated, catering primarily to individuals seeking to enhance their skills and qualifications in various fields. Customers include professionals looking to gain certification and organizations aiming to support their staff's development through accredited training. The platform features a user-friendly interface where learners can access courses in subjects such as health and social care, nursing assistance, and teaching assistance. Apex Learning also provides additional benefits, including lifetime membership, free access for a family member, and 24/7 learner support, ensuring that users have the resources they need to succeed in their educational pursuits. With a commitment to quality and accessibility, Apex Learning aims to meet the training needs of both individuals and businesses in a competitive job market.
Apex Learning receives high praise for its extensive range of courses and the quality of service provided by staff, particularly Stephen Hall, who is frequently mentioned for his prompt and helpful assistance. Reviewers appreciate the detailed and informative course content, which many find beneficial for professional development and accreditation.
However, some customers express dissatisfaction with certain course materials, describing them as poor and not worth the investment. Complaints also arise regarding the lack of refunds for unsatisfactory courses, particularly when purchased through third-party platforms. Despite these criticisms, the overall sentiment remains positive, with a significant majority of users recommending Apex Learning for its supportive service and valuable educational offerings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 165 | 100% | -0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 3 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 4.4 | 7 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 5 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | 4.7 | 3 |
| May 25 | 3.7 | 6 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 165 most recent reviews.
“Overall I am extremely satisfied with the course and customer service”
“Poor pictures and bad customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 2.8 out of 5 (fair) | 0% | 165 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Apex Learning is #4 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.8).
165 reviews of Apex Learning. Filter by what matters to you.
Your course is good and fantastic. Your materials and feedback are good and encouraging.
I felt that I was undergoing complex university lessons at the beginning, but in the end I discovered that everything in the course was very useful and also divergent in many disciplines, and my presentation of the assignment the lesson an imprint on my memory as well.
Saw an ad on Reed courses for this company so I checked them out on Trustpilot and most of the reviews were ok. Decided to contact the company via their web page only to be told that they do not do the course that is advertised on the Reed website. Interesting!. The person dealing with the query clearly had no idea either and made no apology but instead decided to point out that it was a prep course for the course I needed!! Tell me something I didn't already know. You either know what's on offer or you don't. You may not run the actual course but you are clearly offering a course in preparation for it. Surely you should know that! Anyway I decided it would probably be better to go elsewhere.
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Recently I've needed it to help to access my account and my courses. Evan made the process stress-free, quick and easy within minutes.
The initial communication and information as to who was my POC for advice etc was lacking. After a few emails, managed to have a POC, this did change however. The course itself is very heavy on PPT and as its remote, self help was the way forward. I have been teaching for over 30 years so not so much a challenge, more adaptation to the new terminology etc. The results took some time to come back, but I was grateful for the support i did receive in the final stages of submission.
Loved the programme - nice pace and logically laid out. The assignment was clear in what it needed, so it was easy to do. Very prompt service. Sent my assignment in on Boxing Day got feedback, grade and digital cert following day. Vincent
Good support service and comprehensive course study. Thank you.
Clear, simple and straightforward. I have taken a few Courses with Apex Learning they are packed with information so I've gained plenty of knowledge from them. Very easy to understand and take Notes. They are always prompt to respond to my Emails. Would Recommend.
can you go to university with a building surveyor course? also a project management
I've been trying to find out for around 2 weeks now, who my course (electrician) is accredited by and if upon completion i will be able to apply for jobs and work on the field, fully qualified? in addition to this is there a practical learning aspect, all these questions i need answers to, i've emailed and used the live chat to no prevail. help!
The course itself is really informative, the assignments are straightforward. However getting the results back took much longer and had to request the results
Training with Apex Learning is quite informative and exiting. The learning materials are simple and clear. Please keep it up.
Special thanks to the Apex Learning support team for their help and quick response, especially Eric Williams. Thank you so much.
The service is great and the agents are kind and helpful. I will return for more courses.
Eric was awesomely helpful. But to be honest I've always been very impressed with the support provided by Apex. Excellent educational website. Thank you Apex 😊
Lucas is very helpful and efficient. Thanks for your help.
I am very happy and would like to share my experience and how grateful I am to Eric. He was super responsive, fast and helped me out with the certificate right away. And I also want to say that the course was great too. Thanks also to Nikolay Schuler. Ani
Apex Learning is an online education platform that specializes in providing a wide range of Continuing Professional Development (CPD) accredited courses. The company offers over 2000 courses that are QLS endorsed and Ofqual regulated, catering primarily to individuals seeking to enhance their skills and qualifications in various fields. Customers include professionals looking to gain certification and organizations aiming to support their staff's development through accredited training. The platform features a user-friendly interface where learners can access courses in subjects such as health and social care, nursing assistance, and teaching assistance. Apex Learning also provides additional benefits, including lifetime membership, free access for a family member, and 24/7 learner support, ensuring that users have the resources they need to succeed in their educational pursuits. With a commitment to quality and accessibility, Apex Learning aims to meet the training needs of both individuals and businesses in a competitive job market.
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