Apex Learning is an online education platform that specializes in providing a wide range of Continuing Professional Development (CPD) accredited courses. The company offers over 2000 courses that are QLS endorsed and Ofqual regulated, catering primarily to individuals seeking to enhance their skills and qualifications in various fields. Customers include professionals looking to gain certification and organizations aiming to support their staff's development through accredited training. The platform features a user-friendly interface where learners can access courses in subjects such as health and social care, nursing assistance, and teaching assistance. Apex Learning also provides additional benefits, including lifetime membership, free access for a family member, and 24/7 learner support, ensuring that users have the resources they need to succeed in their educational pursuits. With a commitment to quality and accessibility, Apex Learning aims to meet the training needs of both individuals and businesses in a competitive job market.
Apex Learning receives high praise for its extensive range of courses and the quality of service provided by staff, particularly Stephen Hall, who is frequently mentioned for his prompt and helpful assistance. Reviewers appreciate the detailed and informative course content, which many find beneficial for professional development and accreditation.
However, some customers express dissatisfaction with certain course materials, describing them as poor and not worth the investment. Complaints also arise regarding the lack of refunds for unsatisfactory courses, particularly when purchased through third-party platforms. Despite these criticisms, the overall sentiment remains positive, with a significant majority of users recommending Apex Learning for its supportive service and valuable educational offerings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 165 | 100% | -0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 3 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 4.4 | 7 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 5 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | 4.7 | 3 |
| May 25 | 3.7 | 6 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 165 most recent reviews.
“Overall I am extremely satisfied with the course and customer service”
“Poor pictures and bad customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 2.8 out of 5 (fair) | 0% | 165 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Apex Learning is #4 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.8).
165 reviews of Apex Learning. Filter by what matters to you.
I have been having a hard time with my course since I purchased a coupon from another country, and the web site did not reccognise my coupon for starting a profile and for getting my e-certificate. Both of the customer service agent that have helped me have been wonderful in fixing these problems. Thank you Ryan and Lucas for your prompt and courteous assistance
This has been so helpful towards me to gain certificates and have something good on my cv and I have also have gained knowledge and looking forward to a brighter future thanks to Apex learning and Jets Programme.
Very helpful, fast and efficient with my enquiries. Very friendly
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Excellent customer support. Helped me immensely. Very fast service.
I bought an IT support refresher course last year that was listed at £3000 that dropped to £50, bearing in mind we are in 2022, the course was outdated showing information from as far back as 2003, so they added some newer courses onto my profile. I'm getting through the original course just to realize that this course isn't made for the UK, everything correlates with American Laws and Practices, completely different from UK IT Support. Nothing at all indicates this course was made for Americans, it also includes a ton of stuff about healthcare that isn't mentioned in the original course information. I purchased this course with the intention to learn about IT support for businesses, not specifically healthcare information. I am in the UK, studying on a .org.uk website so I expect my learning to be UK based. As I'm getting deeper into the course it's telling me to check pages of an unknown book, another mistake within the course. I wasn't given any extra book or file to read along with this course. You wouldn't be able to use this ' qualification ' in the UK, it's built for Americans. Many subjects speak about state and federal programs & American abbreviations that we do not use here. The exam for this course is built for Americans, not for UK-based students. How on earth am I supposed to know subjects without this unknown extra piece of information they keep talking about? This WILL NOT help you with any UK IT support roles and that so-called original pricing of £3000 would have me asking for an immediate refund. It's disgusting that such a horribly made course is listed at anything over £10 and even worse that I've spent a lot of time investing time and effort into this course.
I can honestly say that I was not expecting such efficient service from a large LMS provider. The team at Apex Learning proved me very wrong. Their communication was pleasant, their service was efficient and they ensured that my problem was resolved without delay. I am glad I chose their platform for my CPD activities. 5 star service from a 5 star company. Well done to the team at Apex Learning.
Well, I just really appreciate very much for your service. You always respond in time and very calm. Yes you're truly well trained personalities. Thanks and I give you a 5star
I registered with APEX in March 2022 for the "TQUK Level 2 Diploma for the Early Years Practitioner (RQF)". All course material was only PDF text documents. Ok, I was surprised but I accepted and was studying. When I completed my first assignment I wanted to discuss it with a tutor and they did not allowed it. They wanted me to complete all the course, submit the assignment in the end all together and only then I would get a feedback, Pretty bad, but it gets worse. In the end of May they have emailed me saying TQUK had cancelled their contract with them and in a phone call George Pitt made it clear that it was because Apex did not pass their Audit. SHAMEFUL. I contacted the awarding body TQUK to get some support since I was undertaking a course approved by them when I first subscribed and they informed me Apex had never informed the awarding body that I was one of their students (after 3 months of registering with Apex). So they want to transfer me to another provider that currently do not offer the course and they previously told me it would be ready by the end of July, which I now find out can still take another 2 months. Who knows if this is really the case. I have tried my best to find another solutions so they can transfer me and they do not accept any loss. Its only their students loss that is acceptable for them. The worse provider ever. Do not undertake a course with apexlearning.org.uk
Ryan is a great assistant.
just completed this course in Advance Diploma in copy writing at Apexlearning. I thoroughly enjoyed every aspect of the course. The course consisted of 10-15 small to medium size modules with small bite size units. its well laid out so you get an easy understanding of the mechanics of that particular area. The course has audio through out thanks Apex I highly recommend this course to anybody with a keen interest in marketing or advertising
The course was very in depth and was easy to follow along with. A typical 10-20 minute video on the course would take me approximately an hour to understand and take notes from. I would carry out my own research in the background as some of the terminology on the course is not so easy to understand when you do not have any previous experience within the field. Some of the questions on the assignment could have been worded slightly different as they can be interpretted different ways. Overall though I enjoyed the course and would happily take on another course with the company as I felt like I learnt a lot and the subject was appropriate for me and to top it off it was cost effective! So thank you APEX :)
The Best platform so far . Courses are easily accessible , very affordable and mostly always on sale .I use them all the time , and I would totally recommend Apex Learning !
Awful company, please avoid them, I accidentally booked a course with these, they wouldn't allow me to cancel after 14 days, my dog had just died of cancer then I had covid for three weeks so was unable to in their timeframe
I want to thank Apex Learning for the wonderful experience I had. I found the course material very enriching,and the staff has been extremely helpful in solving every issue I faced.
Great service - fast, helpful and friendly. Thanks Ryan!
Recommend by Reed Done the basic Domestic plumbing and central heating . Already had some lights as I worked as a plumber on some occasions and found it very helpful.
George helped me, giving me a solution to the problem I had and did it in a short time. It was a good experience talking to him.
I bought a course bundle but have had to get intouchbwith them everytime I've paid extra for my certificates and transcripts as they are not sending me them. When I chased up they sent through email when I paid for hardcopies! Just had to contact them AGAIN as I received 2 PDF transcripts but no certificates. Think it might be a scam website and not actual qualifications that will do you any good
Apex Learning is an online education platform that specializes in providing a wide range of Continuing Professional Development (CPD) accredited courses. The company offers over 2000 courses that are QLS endorsed and Ofqual regulated, catering primarily to individuals seeking to enhance their skills and qualifications in various fields. Customers include professionals looking to gain certification and organizations aiming to support their staff's development through accredited training. The platform features a user-friendly interface where learners can access courses in subjects such as health and social care, nursing assistance, and teaching assistance. Apex Learning also provides additional benefits, including lifetime membership, free access for a family member, and 24/7 learner support, ensuring that users have the resources they need to succeed in their educational pursuits. With a commitment to quality and accessibility, Apex Learning aims to meet the training needs of both individuals and businesses in a competitive job market.
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