Amazing service and very helpful
Amazing service and very helpful. Please give Leo a promotion or a pay rise. He was very helpful and patient and answered all my questions in full.

Apex Learning is an online education platform that specializes in providing a wide range of Continuing Professional Development (CPD) accredited courses. The company offers over 2000 courses that are QLS endorsed and Ofqual regulated, catering primarily to individuals seeking to enhance their skills and qualifications in various fields. Customers include professionals looking to gain certification and organizations aiming to support their staff's development through accredited training. The platform features a user-friendly interface where learners can access courses in subjects such as health and social care, nursing assistance, and teaching assistance. Apex Learning also provides additional benefits, including lifetime membership, free access for a family member, and 24/7 learner support, ensuring that users have the resources they need to succeed in their educational pursuits. With a commitment to quality and accessibility, Apex Learning aims to meet the training needs of both individuals and businesses in a competitive job market.
Apex Learning receives high praise for its extensive range of courses and the quality of service provided by staff, particularly Stephen Hall, who is frequently mentioned for his prompt and helpful assistance. Reviewers appreciate the detailed and informative course content, which many find beneficial for professional development and accreditation.
However, some customers express dissatisfaction with certain course materials, describing them as poor and not worth the investment. Complaints also arise regarding the lack of refunds for unsatisfactory courses, particularly when purchased through third-party platforms. Despite these criticisms, the overall sentiment remains positive, with a significant majority of users recommending Apex Learning for its supportive service and valuable educational offerings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 165 | 100% | -0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 3 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 4.4 | 7 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 5 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | 4.7 | 3 |
| May 25 | 3.7 | 6 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 165 most recent reviews.
“Overall I am extremely satisfied with the course and customer service”
“Poor pictures and bad customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 2.8 out of 5 (fair) | 0% | 165 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Apex Learning is #4 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.8).
165 reviews of Apex Learning. Filter by what matters to you.
Amazing service and very helpful. Please give Leo a promotion or a pay rise. He was very helpful and patient and answered all my questions in full.
Apex learning is super helpful and understanding we i need help i'm super thankfull
answered quickly and was able to resolve my question quickly also.
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Leo was excellent. appreciated.
Log in details I had trouble with my log in details not being recognised, Leo had sorted this within 5 minutes. Thank you!
Had a few initial questions, although the courses I'm doing are simple to access with all the resources you need, I just needed a little reassurance. I spoke with Leo, who was awesome, so helpful. I will definitely continue my learning with Apex in the future. Thanku Leo.
I didnt get my certificate after pass the exam, but Leo sorted the problem out with less than 3 minutes. Luckily, I have my certificate and cant wait to start another course with Apex Learning. Thank you
Fast and easy to speak (Chat) with
Firstly, to be as fair as possible, this review is only for the Apex Learning Hairdressing and Barbering course. The course consists of wordy essays about each chapter's topic, surprisingly with no visual instructions. (What on earth?!!) and at the end of some (only some) lessons there is a youtube video which without even a single exception, I found them all for free on youtube. If you are even considering paying for this course, DON'T! and if you have already paid for it, let your money be the only thing you waste, not your time too, do not take the course even if you've paid for it.
Great course content, If you need CPD points you also can add to your certificates.Thank you so much for your help for UNI entry .
They responded to me right away after I complained about not being able to proceed to complete my course and get my Certificate.
I totally agree with Georghe from 4 days ago. The whole experience is flakey & misleading. Poor grammar, poor syntax, misleading subject headings, irrelevant portal directioning, even Unit 3 is written as Unit 5! No sense is made of expectation or direction to complete the assignments, initial chat support could not understand my enquiry & spat back standard responses. I would have scored only one star today if not for Leo who seemed to understand & is looking into my concerns. Thanks Leo. APEX - SORT THIS STUFF OUT! It’s makes you look foolish, uneducated, unprofessional and definitely NOT an ambassador for a teaching organisation. OVERHAUL of this module is long overdue
The worst learning platform I've ever seen. They don't supply any educational materials or references, which is similar to learning through YouTube.
Thanks to Leo who helped me through the chat and send me a link to the email to claim my certificate after the course completion. It's a very convenient service especially when you have something that you think is a problem for you. Use the chat service instead of worrying for no reason! In other words, ask and you will be answered immediately and competently.
Apex Learning is an online education platform that specializes in providing a wide range of Continuing Professional Development (CPD) accredited courses. The company offers over 2000 courses that are QLS endorsed and Ofqual regulated, catering primarily to individuals seeking to enhance their skills and qualifications in various fields. Customers include professionals looking to gain certification and organizations aiming to support their staff's development through accredited training. The platform features a user-friendly interface where learners can access courses in subjects such as health and social care, nursing assistance, and teaching assistance. Apex Learning also provides additional benefits, including lifetime membership, free access for a family member, and 24/7 learner support, ensuring that users have the resources they need to succeed in their educational pursuits. With a commitment to quality and accessibility, Apex Learning aims to meet the training needs of both individuals and businesses in a competitive job market.
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