fast and pleasant response 10/10
fast and pleasant response.

Apex Learning is an online education platform that specializes in providing a wide range of Continuing Professional Development (CPD) accredited courses. The company offers over 2000 courses that are QLS endorsed and Ofqual regulated, catering primarily to individuals seeking to enhance their skills and qualifications in various fields. Customers include professionals looking to gain certification and organizations aiming to support their staff's development through accredited training. The platform features a user-friendly interface where learners can access courses in subjects such as health and social care, nursing assistance, and teaching assistance. Apex Learning also provides additional benefits, including lifetime membership, free access for a family member, and 24/7 learner support, ensuring that users have the resources they need to succeed in their educational pursuits. With a commitment to quality and accessibility, Apex Learning aims to meet the training needs of both individuals and businesses in a competitive job market.
Apex Learning receives high praise for its extensive range of courses and the quality of service provided by staff, particularly Stephen Hall, who is frequently mentioned for his prompt and helpful assistance. Reviewers appreciate the detailed and informative course content, which many find beneficial for professional development and accreditation.
However, some customers express dissatisfaction with certain course materials, describing them as poor and not worth the investment. Complaints also arise regarding the lack of refunds for unsatisfactory courses, particularly when purchased through third-party platforms. Despite these criticisms, the overall sentiment remains positive, with a significant majority of users recommending Apex Learning for its supportive service and valuable educational offerings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 165 | 100% | -0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 3 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 4.4 | 7 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 5 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | 4.7 | 3 |
| May 25 | 3.7 | 6 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 165 most recent reviews.
“Overall I am extremely satisfied with the course and customer service”
“Poor pictures and bad customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 2.8 out of 5 (fair) | 0% | 165 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Apex Learning is #4 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.8).
165 reviews of Apex Learning. Filter by what matters to you.
fast and pleasant response.
Wow... can't say enough about these guys. Honest. Genuine. Trustworthy and excellent course content. Don't bother going anywhere else. This is the site for EVERYTHING and EVERYONE. Top marks.
Very helpful and friendly! Thank you!
An easy to navigate, extremely informative course plus tutor back-up readily available.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Advisor has been great and helpful regarding the query has helped alot would recommend this.
Absolutely dreadful course. A powerpoint read by a robotic AI voice. I am a cleaner and have been for some time. I purchased the British Cleaning Course for an employee, thinking it would give them a little training before I took them on jobs. Thank heavens I reviewed the course first! The advice given is appalling. Unblocking drains, bleaching things, washing carpets. We aren't plumbers, or carpet cleaners! This kind of information would get a cleaner sacked.
I'm studying but disappointed coming here to see "unverified additional company details" and couldn't easily find your rank on educational ranking. Please give verified information on your profile here. This will win you more trust from students when checking your company here on Trustpilot.
Your online learning program is an excellence one and provide a future growth and success in finding a better job.
Scam! They're asking if I enjoyed my course but I never even got to do it! Managed to log in once then wasn't able to for a couple of days, I just kept getting "page not found" when I went into my email to log in from their link I had the same issue. When I finally got on the whole course has been wiped from my account. I haven't heard from them at all. The only reason I went with Apex Learning were the high reviews. Would not recommend.
Your online program is excellence for me. It really help me to boost my profession for all of my credentials and certificates. Adding more possible chance to get job opportunity. Thank you so much for your excellence online learning program.
they helped me with my doubts
Such a great experience. Just loving it. Glad to study with apexlearning.org.uk. Voice reading perfect. Access to previous module sometimes difficult.
Thank you very much! I did a very intresting course in Payroll UK ,every module was explained in detail,now i will have a courage to change my direction,my CV will be much more attractive. I have to say a big Thank you ! for my teacher Lisa Newton,for good quality of information,for a lot of of details what i learned and for a lot of things what i can do now.
Very good service.. excellent study meterial.
this dog grooming course was just the course I was looking for.
Apex Learning is an online education platform that specializes in providing a wide range of Continuing Professional Development (CPD) accredited courses. The company offers over 2000 courses that are QLS endorsed and Ofqual regulated, catering primarily to individuals seeking to enhance their skills and qualifications in various fields. Customers include professionals looking to gain certification and organizations aiming to support their staff's development through accredited training. The platform features a user-friendly interface where learners can access courses in subjects such as health and social care, nursing assistance, and teaching assistance. Apex Learning also provides additional benefits, including lifetime membership, free access for a family member, and 24/7 learner support, ensuring that users have the resources they need to succeed in their educational pursuits. With a commitment to quality and accessibility, Apex Learning aims to meet the training needs of both individuals and businesses in a competitive job market.
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