Great holiday with a good Tour Director…
Great holiday with a good Tour Director Mr Tu. Lots of interesting tours, lovely ship and hotels.

APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
Reviewers consistently praise APT River Cruises & Tours for their excellent service and high-quality cruises. Many highlight the first-class organization and the dedication of staff, such as Rachel Mack and tour directors like Roneil and Spencer Scott, who go above and beyond to enhance the travel experience.
The boats are described as fabulous and well-maintained, with excellent food and informative itineraries that showcase beautiful destinations. However, some customers express disappointment regarding the limited bar hours and the need to switch ships due to low water levels, which affected their overall experience. Despite these minor complaints, the majority of feedback reflects a strong satisfaction with the overall cruise experience. Overall, APT River Cruises & Tours receives a positive sentiment from its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 999 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 9 |
| Sep 24 | 4.3 | 11 |
| Oct 24 | 4.1 | 22 |
| Nov 24 | 5.0 | 9 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.8 | 27 |
| Apr 25 | 4.9 | 23 |
| May 25 | 4.5 | 62 |
| Jun 25 | 4.4 | 78 |
| Jul 25 | 4.6 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professiona...”
“A cruise "on the cheap"”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | +3% | 999 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: APT River Cruises & Tours is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 4.1).
500 reviews of APT River Cruises & Tours. Filter by what matters to you.
Great holiday with a good Tour Director Mr Tu. Lots of interesting tours, lovely ship and hotels.
We were on the RV Amalotus from Saigon to Siam Reap. Food, crew, cabin, excursions and boat facilities exceeded our expectations by far. It was a fantastic week. We felt that the excursions were very supportive of local people and culture helping us develop a real understanding of Vietnamese and Cambodian peoples, their history and their way of life. We loved Jonny, our hotel director; Dennis, in charge of entertainment and music; Sofia, our waitress and Lura, our chambermaid, who made beautiful towel animals in our cabin and kept it spotless. The Executive chef, Ek Yoeurn, was always available before mealtimes to make recommendations and impart his extensive food knowledge too. The only comment we would make was that after 10 days of independent travel from Hanoi to Saigon, we found life on the ship slightly regimented but we fully understood why this had to be in order for the efficient running of the ship and the safety of its passengers. Would thoroughly recommend!
Anton was exceptionally helpful, delighted that we were re booking and interested to hear about previous experiences. What made this exceptional was he helped us tie in with some friends in a different time zone who couldn't call, so we were all able to book separately and link the holidays together.
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We made UK friends during a recent APT tour to Vietnam. They wanted to book another tour with APT to India and asked us to come along. As Australians this tour was not available through the Australian APT office. We were able to contact the UK APT office and with the magnificent service from Anton Sandiford the tour was booked with no problems. He sourced all our details from the Australian office and kept in real time contact with me through emails and voice calls (it was almost midnight here by the time the booking was complete). I have no hesitation in recommending APT and particularly Anton!
Booking our holiday was easy & straight forward. Anton could not have been more helpful, explaining everything, giving us all the information we needed & ensured we fully understood the booking procedure. He was professional with an exceptionally friendly manner. He is a credit to your company.
Our APT holiday in Vietnam and Cambodia was full of interesting and exciting experiences. Everything was so well organised, the hotels and river cruise boats were of a very high standard and all the staff, including APT Tour Director and guides, as well as the crews and hotel staff looked after us exceptionally well. Nothing was too much trouble for them.
Staff were friendly professional and couldn’t do enough for you. The hotels were beautiful clean and best placed for exploring the local attractions. The excursions were well organised very informative and were suited to all physical abilities. We couldn’t praise APT and its staff enough.
The way it was organised and the excellent driver and guide we had. Peter and Julianne were both wonderful. Kept us entertained and informed for the whole trip. Some parts of the trip meant covering long distances but a comfortable coach and good company made it easier.
Our guide, Carole, was exceptional and Dave our driver was excellent. We stayed in a variety of hotels and all were good for very different reasons. One disappointment was the very tough beef at Cradle Mountain but the chicken was good. Another disappointment was on the 12th day which listed a visit to the Salamanca Market. We had breakfast and then left to our own devices though we could go to the market if we wanted. This was what made it a 12 day tour, and not an 11 day tour, which in fact it was.
Trips and guides were outstanding. Hotels were of a very high standard
We have just come back from 15 day Vietnam and Cambodia highlights Tour. APT was fantastic, their tour director and all guides were very professional and all went the extra mile for us. Excellent hotels, river boat Mekong Serenity and small, informed daily tours. APT exceeded our expectations. We would highly recommend them.
Everything well organised, absolutely no complaints, already booking next year's cruise! Fantastic holiday, great company
We thoroughly enjoyed our trip. The boat, crew members, tour leader (Tony) and tour guides we all great. Daily tours were well organised, very interesting and sensitive to the local people. Tours included some visits to local people in their own homes as well as one school. Really enjoyed the circus in Siem Reap and visits to the temples The hotels were were all very good: The Singapore stop over was great (organised tour with Cheang was wonderful) and we also had an extra day in Ho Chi Minh before joining the cruise group. We intend to book with APT again, probably next year
It certainly is a holiday as described in the title, Quest of the Senses. Fabulous experiences, great food and the CGH Earth Experience Hotels were fantastic. Taj hotels nowhere near the standard of the CGH hotels. Brilliant tour director who was local and flexible. Good vehicle and the bonus was that there were only three of us on the tour.
The Holiday was very well organised from start to finish. The freedom of choice excursions were very good. The Hotels and Mekong Serenity ship could not have been better. The location of the hotels were excellent. The food on board was excellent. All the crew and staff were brilliant. A special thank you must go out to Son our tour director, He was always available to talk to, Very helpful with all maters and did a excellent job.
An unforgettable trip due in no small part to APT's attention to detail and being treated like royalty! I can't fault the itinerary, the first class hotels and the river boat "Mekong Serenity" together with the friendliness of the Vietnamese and Cambodian people who were genuinely delighted that we would visit their countries, still recovering from war and genocide. The only downside was the interminable long haul flights in Economy class with upgrades too expensive to consider.
River Cruise from Vietnam to Cambodia All aspects of holiday were as stated beforehand and were very well organised and delivered to a high standard. All staff, particularly the tour guides, were very friendly and professional. The only aspect which we feel could be improved is the scheduling of tours. We felt there were too many tours and little 'down time'. Silver and copperware workshop was not interesting for us.
APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
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