Fantastic river cruise
Fantastic river cruise, first time but definitely not last! The whole experience was perfect food, staff, passengers and excursions.

APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
Reviewers consistently praise APT River Cruises & Tours for their excellent service and high-quality cruises. Many highlight the first-class organization and the dedication of staff, such as Rachel Mack and tour directors like Roneil and Spencer Scott, who go above and beyond to enhance the travel experience.
The boats are described as fabulous and well-maintained, with excellent food and informative itineraries that showcase beautiful destinations. However, some customers express disappointment regarding the limited bar hours and the need to switch ships due to low water levels, which affected their overall experience. Despite these minor complaints, the majority of feedback reflects a strong satisfaction with the overall cruise experience. Overall, APT River Cruises & Tours receives a positive sentiment from its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 999 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 9 |
| Sep 24 | 4.3 | 11 |
| Oct 24 | 4.1 | 22 |
| Nov 24 | 5.0 | 9 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.8 | 27 |
| Apr 25 | 4.9 | 23 |
| May 25 | 4.5 | 62 |
| Jun 25 | 4.4 | 78 |
| Jul 25 | 4.6 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professiona...”
“A cruise "on the cheap"”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | +3% | 999 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: APT River Cruises & Tours is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 4.1).
500 reviews of APT River Cruises & Tours. Filter by what matters to you.
Fantastic river cruise, first time but definitely not last! The whole experience was perfect food, staff, passengers and excursions.
South Africa tour and Mauritius extension Everything was fantastic. It really was! From the start my wife and I were met before he even got through customs, this really helped us as the flight from London to Dubai for seven hours and then a nine hour flight from Dubai to Cape Town. The guy collected all our baggage for us then took us to our guide for Cape Town and beyond. A great start indeed! It was the first time that we've been to Cape Town and we found it a marvellous experience, especially as our hotel was right on the waterfront. Great location good rooms, fine food and great service. The trips taken from there were to the Cape of Good Hope and Robben Island as well as the Kirstenbosch Botanical Gardens We found all these locations really fascinating. As the trip was called a taste of Africa we really did have a taste! From the chef's table at Mount Nelson Hotel and the Blind tasting at The Nederberg estate to the cooking experience in the Bo-Kapp, all bases were covered! The last meal in Johannesburg in the Seven Villa was wonderful a really high-end meal to finish the tour. Contrast that with the simple evening meal in a fisherman's cottage in Arniston - brilliantly basic! Accommodation throughout was superb, Especially in the game reserve where we had a luxurious suite - wonderful! Great in Arniston too! Great vehicles for transport driven by a really steady, confident, safe driver. Guides - brilliant! Annie was keen, enthusiastic and very knowledgeable fitting is so well with the group at the right level. Melissa (Kariega) was a fountain of wildlife knowledge, superb driver and a credit to the company. So much was packed into a relatively short time outside the capital, beautiful Kysna and of course the fabulous safari as well as the Mauritius add on. A wonderful varied itinerary, which was much appreciated. In general, the holiday was a delight and one to remember for years to come. Pity it was so far away from the UK! Still we would not have missed it for the world!!
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I am unable to contact you via your telephone numbers from Slovakia. Can you help me please?
The staff were happy and helpful The food was great The trips were interesting and varied and very well organised
A wonderful experience with interesting places to visit. Accommodation and food excellent, the staff were always so polite and cheerful and so helpful. Everwhere was kept so clean and fresh too.The only minor issue we had was in regard to the guides. Some were excellent, but a couple were poor which did dampen the trip on the day. We wouldn't hesitate to recommend this holiday and we look forward to our next adventure with APT, thank you.
Excellent, truly international staff at all levels, always willing to help at any time. Nothing is too much trouble. Very good schedule with opportunities to go ashore at every port. My only request; not producing a printed city map with excursions is disappointing. It feels a little like virtue signalling, especially when we then get them from tourist offices
The Danube river cruise we recently experience was made even better assisted by the very friendly helpful staff.The included tours were excellent along with the evening entertainment. The 40+ Irish guests made it even better - almost a 7 day party - but not too loud!
This is the second APT cruise we have done & we were not disappointed. The crew were always smiling & cheerful , the food excellent, as were the tours. The only thing that could be improved is to make coffee available in the cabin, as well as tea.
From booking to departure nothing was to much bother. Exceptional service from start to finish.
Thoroughly enjoyed this river cruise. The weather was unseasonably good and the included excursions were all interesting and well guided. Food and service were excellent.
The itinerary was ideal with plenty to see and do in the different towns and cities. Crew onboard were very friendly and helpful at all times. The cabin itself was an ideal size and the public areas were well decorated and clean. Food choices were fine, but vegetarian choices could have been better. Otherwise a good company to travel with giving value for money.
A very enjoyable, well organised tour with helpful guide and excellent driver.
The timely and thorough way that Lucy Welch made my booking so easy to carry out, I can't thank her enough for her help to acheive everything I was looking for.
The local guides were excellent, their knowledge definitely contributed to our enjoyment of the holiday.
Grace who organised the tour for me was excellent. She was polite, cheerful and helpful as we conversed numerous times via email and telephone to tailor our trip to our requirements. Thank for your good work
APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
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