Really well organised by Tony
Really well organised by Tony, who had considered everything. Boat upgrade in Halong Bay was a bonus.

APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
Reviewers consistently praise APT River Cruises & Tours for their excellent service and high-quality cruises. Many highlight the first-class organization and the dedication of staff, such as Rachel Mack and tour directors like Roneil and Spencer Scott, who go above and beyond to enhance the travel experience.
The boats are described as fabulous and well-maintained, with excellent food and informative itineraries that showcase beautiful destinations. However, some customers express disappointment regarding the limited bar hours and the need to switch ships due to low water levels, which affected their overall experience. Despite these minor complaints, the majority of feedback reflects a strong satisfaction with the overall cruise experience. Overall, APT River Cruises & Tours receives a positive sentiment from its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 999 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 9 |
| Sep 24 | 4.3 | 11 |
| Oct 24 | 4.1 | 22 |
| Nov 24 | 5.0 | 9 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.8 | 27 |
| Apr 25 | 4.9 | 23 |
| May 25 | 4.5 | 62 |
| Jun 25 | 4.4 | 78 |
| Jul 25 | 4.6 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professiona...”
“A cruise "on the cheap"”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | +3% | 999 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: APT River Cruises & Tours is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 4.1).
500 reviews of APT River Cruises & Tours. Filter by what matters to you.
Really well organised by Tony, who had considered everything. Boat upgrade in Halong Bay was a bonus.
A very well organised and extensive coach tour of the South and North Islands of New Zealand. A good itinerary staying at well appointed hotels and providing a choice of optional activities. Not all the Freedom of Choice activities though were of equal interest or value - a point which was only clear after the event. We made good choices but some others in the group were disappointed. This is something for APT to consider. Be prepared for early starts and some long coach journeys but well worthwhile to see the stunning scenery and enjoy the good food and wine.
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The whole experience was first class, the organisation of the tours and sites visited was excellent. Our tour director Thoi was very efficient and made sure everything went smoothly from the land tours to the tours from the river cruise. I would highly recommend this holiday and APT Travel Marvel to everyone. Thank you.
Excellent organisation. Extremely good Tour Director. Very interesting tours, meals out etc Staff everywhere very good.
LOVELY EXPERANCE
The tours were of a good standard. Guides were informative. The boat was very clean and all members were very attentive particularly when it came to health and hygiene
Lucy is a great call handler. She took the time to understand exactly what I wanted, then gave precise and comprehensive information. The conversation was both friendly and businesslike, leaving me feeling my booking was in the safe hands of someone I can trust.
From start to finish the attention from APT staff, guides and support personnel was excellent. The accommodation in each of the 6 locations was of a high standard, we had opted for the available hotel upgrade which paid off. The excursions and site seeing was well balanced with the guides being knowledgeable and helpful with personal attention when required. There were however 2 days when after an extensive programme we were taken to workshops and salerooms and encouraged to purchase items which made the day longer than perhaps was necessary. Day 6 in Jaipur was particularly hectic and so could perhaps be spread over 2 days. We were however very lucky to see Tigers and a leopard on our 2 trips in Ranthambore. A special mention has to be made for Ramish our driver and his assistant who manipulated the many miles of travel excellently. Final point, not sure where the £400 tips and gratuities that was included in our booking price went as we felt obliged to tip on many occasions so this aspect could do with some clarification. All in all a terrific trip.
We went to Vietnam and Cambodia with APT this included a weeks river cruise on the Mekong. We could not fault the company, the Tour Director 'Tony' was excellent, he was very professional and a lovely man. The Hotels were great. I would highly recommend this company and would definitely holiday with them company again.
Hit the brief on every level. Staff went over and beyond cannot fault anything food was fabulous. Shoutout for Mr Tu (tour director) very professional. Maria and Kelly (In restaurant) although all the restaurant staff were fabulous Mr Jonny (ships director) a 5 star job crew entertainment enjoyable special shout out for local guides especially Vbuty in Cambodia with his knowledge pride and love of his country he bought his country history to life Thank you everyone . Payrises all round
This was my first experience using APT and I have to say I was very very impressed! Everything was planned with meticulous precision and nothing was too much trouble. I just can’t fault the river ship, the staff, the Tour Director or the tour guides! It was simply a very relaxing and pleasurable experience.
Thoroughly enjoyed, your teams, front and behind the scenes, were amazing, nothing was too much trouble, always with a sincere smile. Special shout out to Maria and Kelly in the Restaurant. Food was amazing. Our group of Four, first time River Cruising, had a wonderful Trip. Special thanks to Mr Tu who made sure we were so looked after every step of the way.
Been on a river cruise before but APT surpassed all our expectations, from the quality of the hotels, staff,trips and food. Luc our Tour Manager went above and beyond to make sure our holiday ran smoothly. The early starts were well worth getting up for to make sure that we saw as much as we possibly could in the time we had.
Spoke to Grace who helped is with our River Cruise booking for 2026. Grace is really friendly and efficient making the process very straightforward and reflects the excellent Culture of APT, that we have previously experienced. Thanks.
The service I received from your operator, Grace Murley was exceptional. She answered all my questions and queries thoroughly and gave me confidence in booking my trip with A P T
We talked through our holiday with Robin who explained everything and advised what options there were without any sales pressure, we decided what we wanted to do and made the booking through Anton who explained the whole process very clearly. We both found Anton to be most helpful and would definitely recommend APT travel.
Anton was able to answer all of our questions and so enable us to come to a decision
APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
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