APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
Reviewers consistently praise APT River Cruises & Tours for their excellent service and high-quality cruises. Many highlight the first-class organization and the dedication of staff, such as Rachel Mack and tour directors like Roneil and Spencer Scott, who go above and beyond to enhance the travel experience.
The boats are described as fabulous and well-maintained, with excellent food and informative itineraries that showcase beautiful destinations. However, some customers express disappointment regarding the limited bar hours and the need to switch ships due to low water levels, which affected their overall experience. Despite these minor complaints, the majority of feedback reflects a strong satisfaction with the overall cruise experience. Overall, APT River Cruises & Tours receives a positive sentiment from its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 999 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 9 |
| Sep 24 | 4.3 | 11 |
| Oct 24 | 4.1 | 22 |
| Nov 24 | 5.0 | 9 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.8 | 27 |
| Apr 25 | 4.9 | 23 |
| May 25 | 4.5 | 62 |
| Jun 25 | 4.4 | 78 |
| Jul 25 | 4.6 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professiona...”
“A cruise "on the cheap"”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | +3% | 999 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: APT River Cruises & Tours is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 4.1).
500 reviews of APT River Cruises & Tours. Filter by what matters to you.
Our APT cruise was absolutely fabulous! Everything was so well organised, and everyone looked after so well. The food was very well presented, tasted great, and lots of choice too. Our Cruise Director Lung went the extra mile to ensure all went well, and everyone was well informed regarding everything. It was a truly wonderful experience. Thank you so much.
Everything was delivered as promised.
Very good, tour with lots of places visited with many different experiences
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I liked the organisation and care taken by Travel Marvel both before and during the cruise. I felt at home with whole experience which matters to me as a single traveller. The excursions and guides were excellent as were the hotels in Hanoi, Saigon and Siem Reap. I came home buzzing about the company, the people of Vietnam and Cambodia and to end up at Angkor Wat was spectacular. The river boat was extremely comfortable and food excellent too. Looking forward to travelling with you again.
From start to finish the tour was very well organised and put together . All transport between venues , all hotels ,the boat , the excursions and the staff fully met our expectations, and some staff especially exceeded them . We upgraded to the Angkor cabin which was a good decision as our original one was on the small side but that’s our preference and it shouldn’t put anyone off thinking about this trip . I’d have no hesitation in recommending this trip to anyone with a sense of adventure and a liking for doing in in luxury.
We joined the tour in Wellington New Zealand for the final week or a three week tour. We liked the destinations and some of the hotels. We were very disappointed with those run by the Scenic group. They all seemed tired and breakfasts were very basic. The coach was comfortable and our driver Jim was a hard working pro who went of his way to be helpful. Unfortunately that could not be said of the tour manager who we felt let the team down. Apparently this was her first time working for APT and it showed. Her knowledge seemed limited and when she did address the group it was obvious she was reading from a prepared script. Her opening comments usually began with the phrase “good morning mushrooms” ? She came across as being disorganised, out of her depth and unable to handle the 36 passengers in her care. The last straw was the farewell dinner which she totally disrupted because she wanted to do a quiz in the middle of the meal. The whole evening got dragged as prior to the dinner she asked each of the 36 members to stand up and talk about their views on the holiday. People just wanted to have their meal and go to bed as we had an early start the next day.
The location of the tour in New Zealand and the fact that it covered both north and south island was the reason we chose this holiday. In general the hotels and roads were good. It was a coach trip implying early starts especially considering the distances travelled each day. Of the 17 nights' tour we spent two nights at only three hotels, all the others were one night only. The cases had to be packed and ready pretty early ie 6am or once or twice 7am and we arrived at the next hotel in the late afternoon, sometimes around 5pm with evening meal booked for 6.30pm so a bit of a rush and full on. The time spent on the coach was interrupted every two hours or so for a half an hour break or at lunchtime 3/4 hour. These stops were most often where ever there was a chance of picking up a packed lunch or having a coffee. I had no knowledge of New Zealand which is why we chose an organised coach tour. However, apart from a lot of scenery the trip didn't offer much that a tourist would like to experience. That said it was a good way of getting an overview of the country.
The tour was extremely well organised and planned activities were appropriate. Optional activities were also available, if desired. The accommodation and food were of an excellent standard and the local knowledge from the tour director and driver were also superb. Once the usual coach was delivered, things got a lot more comfortable on the long runs between stops. Some of the early starts on days with longer journeys were a bit brutal (if necessary) but overall we really enjoyed the tour.
Such an amazing experience! From the assistance with the booking to the farewell party. It was so well organised. Even the gifts (2 backpacks and a document folder) were extremely useful and appreciated. Competent, meticulous and experienced tour manager who accompanied us every step of the way. Knowledgeable guides and an exceptionally good hotel manager/host on the ship. The team building effort he put in really paid off. Johnny is an asset to the company! Thank you again. Looking forward to our next trip.
The APT staff were extremely happy, helpful, well organised. APT tour guides were very informative. Accommodation was excellent. Food was very good. This applies for the whole of our 19 day trip.
Fantastic sevice from the whole crew.
Cambodia to Vietnam Mekong river cruise. We had a fantastic holiday. The experiences that we experienced were more than we could have hoped for. From the tour Manager (Son) to the guides , Bunta in particular, were fantastic. The staff on board . Food, trips, were excellent. The boat, cabins good size, loved the wood interior. Food excellent.Sun loungers not the best but by no means spoiled the holiday. If you are considering, book it,you will enjoy . Loved it !
Very well organised itinerary and attention to detail. All transfers between airports and accommodation well organised. Good quality hotels used in good locations. Very good cruise ship experience overall and excellent excursions. Only one criticism was the use of bicycle transport during one excursion. It all happened very quickly giving little opportunity to assess whether it would be safe and comfortable for people with limited mobility or joint problems. When the problem was pointed out the tour guide did arrange taxi transport for the second leg instead of the cycle transport planned.
APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
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