Outstanding as usual
Outstanding as usual. Our organization has used you since 2011.

Ares Sportswear is a custom sports apparel company based in Columbus, Ohio, specializing in the design and production of personalized clothing for athletes and teams. The company offers a wide range of products, including track and field t-shirts, hoodies, basketball jerseys, and hockey apparel. Ares Sportswear caters to schools, sports teams, and individual athletes looking for high-quality, affordable sportswear that can be customized to meet their specific needs. With a focus on fast service and affordability, Ares Sportswear allows customers to easily design their own apparel through their user-friendly website. By providing options for customization, the company aims to enhance team spirit and personal expression in sports. Ares Sportswear is dedicated to delivering products that meet the demands of sports enthusiasts and teams alike, making it a reliable choice for those seeking custom sports gear.
Ares Sportswear receives a mix of praise and criticism from its customers. Many reviewers highlight the excellent customer service, noting the personal attention and responsiveness of staff members like Dan and Terri.
Consumers appreciate the quality of the products, with several mentioning great print quality and timely delivery on past orders. However, there are significant complaints regarding order fulfillment and communication. Some customers express frustration over delayed shipments, lack of responses to inquiries, and issues with incorrect items being sent. A few reviews indicate that these problems have negatively impacted events and overall satisfaction. While many enjoy their experiences with Ares, the recurring issues with order management and communication suggest that improvements are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 100 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 5.0 | 1 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“However, my most recent order stood out with above and beyond customer service”
“If I could leave negative stars, I would”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hobbies & Crafts.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 3.3 out of 5 (fair) | — | 100 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.7 out of 5 (good) | 4.8 out of 5 (good) | −3% | 551 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | — | 272 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.0 out of 5 (good) | 4.8 out of 5 (good) | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 25 |
Bottom line: Ares Sportswear is #5 of 5 on overall rating in this group. On delivery, Pellpax scores higher (5.0 vs 3.3).
100 reviews of Ares Sportswear. Filter by what matters to you.
Outstanding as usual. Our organization has used you since 2011.
I have ordered from This company previously and had a great experience. This time, what I ordered was not what I received. They did compensate me by refunding me 30% of the order.
2.5 stars really: 5 star product - the kids loved the soccer jerseys and they were all done exactly as asked. 0 star for website and ordering process - it was 4 day, 4 hour task to order because of all the troubles with the site. Get that site updated so I can give 5 stars next time!
Quick answers to the questions people ask most.
Yes, Ares Sportswear is a legitimate company with numerous verified customer reviews. They have received a mix of ratings, with many customers praising their quality and customer service, although there are some complaints about communication.
No, Ares Sportswear is not a scam. While some customers have reported issues, the majority of verified reviews highlight excellent customer service and product quality.
Ares Sportswear specializes in custom sportswear and gear, including apparel for teams and events. Customers have noted the quality of their printed items and sports bags.
Ares Sportswear accepts various payment methods, including credit cards and online payment options. Specific payment details can usually be found during the checkout process on their website.
You can reach Ares Sportswear's customer support through their website's contact form or by phone. Many reviews mention prompt responses from their account managers.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Outfit logos appear better this year. I have a few more players who recently joined the team. Please advise if they will be able to order through you asap and if any discounts will be granted? Thank you.
Customer service and responsiveness in creating and ordering were great. But a serious mess up on delivery! Paid for overnight shipping, they shipped it regular UPS. It has since been delayed twice with UPS. Am now reciving the over over a week after it was orignally planned for.
Great experience and speedy!
Ares has been able to meet all of my apparel needs. If there is ever a problem they have done a great job fixing it quickly. Lots of choices and great prices!
We love working with Zak! He is organized, responds to calls and emails quickly, and is very patient when we call with questions.
Such a great experience!!! T-shirt’s are super cute!! Definitely our new gear go to! The customer service and much needed help was excellent! Thanks so much!!! We will definitely be back!!!
Super easy to create the perfect shirt for our club and walked us through how to design what we wanted over the phone. They look great!
Andrew was fantastic to work with. He was polite, very quick with all information and responses, and very professional.
I love the personal attention that I receive from Ares. My account manager, Dan, always treats me like I am his only customer. I know that he is extremely busy but his timeliness to my orders does not go unnoticed. I have been a coach for nearly 20 years and have never received the type of service that I have from Ares. They make the entire experience easy and I'll definitely be using them and recommending them to my colleagues. In the current environment of customer service, Ares stands head and shoulders above the rest.
Such a great experience from start to finish. Griffin did an awesome job quickly answering all of my questions! Everyone loves their items and we will definitely use this company again.
Service was excellent and the order shipped on time.
Ares Sportswear is a custom sports apparel company based in Columbus, Ohio, specializing in the design and production of personalized clothing for athletes and teams. The company offers a wide range of products, including track and field t-shirts, hoodies, basketball jerseys, and hockey apparel. Ares Sportswear caters to schools, sports teams, and individual athletes looking for high-quality, affordable sportswear that can be customized to meet their specific needs. With a focus on fast service and affordability, Ares Sportswear allows customers to easily design their own apparel through their user-friendly website. By providing options for customization, the company aims to enhance team spirit and personal expression in sports. Ares Sportswear is dedicated to delivering products that meet the demands of sports enthusiasts and teams alike, making it a reliable choice for those seeking custom sports gear.
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