Moshe Segal
Amazing customer service!

Ares Sportswear is a custom sports apparel company based in Columbus, Ohio, specializing in the design and production of personalized clothing for athletes and teams. The company offers a wide range of products, including track and field t-shirts, hoodies, basketball jerseys, and hockey apparel. Ares Sportswear caters to schools, sports teams, and individual athletes looking for high-quality, affordable sportswear that can be customized to meet their specific needs. With a focus on fast service and affordability, Ares Sportswear allows customers to easily design their own apparel through their user-friendly website. By providing options for customization, the company aims to enhance team spirit and personal expression in sports. Ares Sportswear is dedicated to delivering products that meet the demands of sports enthusiasts and teams alike, making it a reliable choice for those seeking custom sports gear.
Ares Sportswear receives a mix of praise and criticism from its customers. Many reviewers highlight the excellent customer service, noting the personal attention and responsiveness of staff members like Dan and Terri.
Consumers appreciate the quality of the products, with several mentioning great print quality and timely delivery on past orders. However, there are significant complaints regarding order fulfillment and communication. Some customers express frustration over delayed shipments, lack of responses to inquiries, and issues with incorrect items being sent. A few reviews indicate that these problems have negatively impacted events and overall satisfaction. While many enjoy their experiences with Ares, the recurring issues with order management and communication suggest that improvements are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 100 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 5.0 | 1 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“However, my most recent order stood out with above and beyond customer service”
“If I could leave negative stars, I would”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hobbies & Crafts.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 3.3 out of 5 (fair) | — | 100 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.7 out of 5 (good) | 4.8 out of 5 (good) | −3% | 551 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | — | 272 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.0 out of 5 (good) | 4.8 out of 5 (good) | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 25 |
Bottom line: Ares Sportswear is #5 of 5 on overall rating in this group. On delivery, Pellpax scores higher (5.0 vs 3.3).
100 reviews of Ares Sportswear. Filter by what matters to you.
Amazing customer service!
Consistently excellent service. Professional, courteous, competitively priced, quality products
I needed uniforms for the team fast and these guys made it happen. I received good quality uniforms in a very short amount of time. Thanks and I would definitely order from them again and would recommend them to anyone looking for uniforms.
Quick answers to the questions people ask most.
Yes, Ares Sportswear is a legitimate company with numerous verified customer reviews. They have received a mix of ratings, with many customers praising their quality and customer service, although there are some complaints about communication.
No, Ares Sportswear is not a scam. While some customers have reported issues, the majority of verified reviews highlight excellent customer service and product quality.
Ares Sportswear specializes in custom sportswear and gear, including apparel for teams and events. Customers have noted the quality of their printed items and sports bags.
Ares Sportswear accepts various payment methods, including credit cards and online payment options. Specific payment details can usually be found during the checkout process on their website.
You can reach Ares Sportswear's customer support through their website's contact form or by phone. Many reviews mention prompt responses from their account managers.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Andy was extremely helpful and accommodating
Design turned out great, shirt quality was good, shipping was perfect! Thanks!!
My team placed their order in mid August with a deliver date in September. There was a glitch in the system so our order did not get processed on time and the apparel started to come in weeks after that. We are still receiving items to this day. Very disappointed in how long this took.
I was very disappointed with everything. It sounded great at first, but it was WAY to much work and time invested! CONSTANTLY having to email, text and call to get everything the way I wanted. I was VERY stressed out, as I had a deadline for my High School class reunion and they knew this. I had SOO many problems with changing the artwork, that THEY originally had produced! After I was in too deep with all of this, I found out that they OUTSOURCE the artwork to INDIA (or somewhere like that - SO NOT HAPPY about THAT as I THOUGHT I was dealing with a LOCAL company in Hilliard Ohio!) ALL of the items that I picked out for the online store (over the phone) were NOT initially added to the store! I had to make more phone calls and emails to get this resolved! AFTER everything was said and done, one of the reps said there was a MUCH better way for me to pick all the items I wanted, by looking online and clicking on what I wanted! THAT would have been SOOO MUCH EASIER! I text the rep about the hooded zip up sweatshirt and she told me it would be embroidered. When I received it, it was NOT! It was just screen printed! I probably would NOT had purchased it if I knew this! It was a bit pricey in my opinion! And they said they could not do the last/small line at the bottom because it would be unreadable, but after getting it, I think it WOULD have been fine, if they left the line in there like I wanted! Because of all the different brands, the sizes and descriptions are hard to figure out! As a result both of my items are too big. One I am ok with being too big, but not the other one! I will have to go to a seamstress to make it smaller, because my bra is showing WAY too much as it is! THIS is WHY I HATE ordering things online! I would MUCH rather shop a brick and mortar store! Very frustrating experience, so I would not recommend them.
Everyone I spoke with was awesome. I couldn't remember the sales agent I worked with last and the rep I spoke with was amazing and helped a ton. Then my sales agent called me to confirm everything and help me place the order and correct my items. I cannot say enough good things about the customer service.
Great stuff and easy to work w company!
I got a clearance swimming racing suit for my son for an unbelievable price. The catalog I received had one price, the sales' rep's computer said another price...I got the one from the catalog, which was $80 less without issue. The only (minor) issue was that the box that the suit was shipped in arrived in really rough shape. My son is not one to carry his suit in the original box, but I know many who do.
Danyelle was amazing and helped out our no. Profit with great pricing and amazing shirts. Thank you and blood cancer survivors thank you!! TeamFly4aCure
Shirts looked awesome and I got them right on time!
Awesome company! Love working with them. Fantastic customer service!
I (we)...my husband's boys and girls tennis teams...have placed many orders and done several stores with Ares. I am just disappointed with how the ending of this store went...I felt communication was terribly lacking and felt somewhat deceived on the final shipping. We did receive everything...just not when it was agreed upon and that day, after emailing and calling and not hearing anything back...well, it just ruined the experience for me.
Great service!! Thank you.
Ares Sportswear is a custom sports apparel company based in Columbus, Ohio, specializing in the design and production of personalized clothing for athletes and teams. The company offers a wide range of products, including track and field t-shirts, hoodies, basketball jerseys, and hockey apparel. Ares Sportswear caters to schools, sports teams, and individual athletes looking for high-quality, affordable sportswear that can be customized to meet their specific needs. With a focus on fast service and affordability, Ares Sportswear allows customers to easily design their own apparel through their user-friendly website. By providing options for customization, the company aims to enhance team spirit and personal expression in sports. Ares Sportswear is dedicated to delivering products that meet the demands of sports enthusiasts and teams alike, making it a reliable choice for those seeking custom sports gear.
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