
Autowash (Domestic & Commercial Repairs) LTD is a specialized service provider located in Sittingbourne, Kent, focusing on the repair and maintenance of domestic appliances. With over 30 years of experience, the company caters to both residential and commercial customers in Kent and South East London. Autowash offers a wide range of services, including washing machine repairs, refrigeration repairs, and oven and cooker servicing, ensuring that all major brands and models are covered. The company prides itself on providing prompt service, with options for same or next-day appointments. Customers can expect a transparent pricing structure, with a one-off call and labor charge that includes all necessary work. Autowash also assists customers in sourcing and installing new appliances, further solidifying its role as a trusted resource for appliance-related needs in the local community.
Autowash (Domestic & Commercial Repairs) LTD receives high praise for its service quality, with many reviewers highlighting the professionalism and efficiency of engineers like John, Steve, and Nick. Customers appreciate the promptness of appointments and the thoroughness of repairs, often noting that the technicians are polite and knowledgeable.
However, a notable number of negative reviews express frustration with communication issues and delays in securing appointments, with some customers reporting long waits and inadequate follow-up after initial consultations. Complaints also mention dissatisfaction with the handling of repairs, including instances where further damage occurred. Despite these concerns, the majority of feedback reflects a positive sentiment towards the company's service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 6 |
| Apr 25 | 5.0 | 4 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 3 |
| Aug 25 | — | 0 |
| Sep 25 | 2.8 | 4 |
| Oct 25 | 5.0 | 1 |
| Nov 25 | 1.0 | 1 |
| Dec 25 | — | 0 |
| Jan 26 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“John the engineer came and repaired our Wolf extraction”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | — | 60 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 |
Bottom line: Autowash (Domestic & Commercial Repairs) LTD is #1 of 5 on overall rating in this group.
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Autowash (Domestic & Commercial Repairs) LTD is a specialized service provider located in Sittingbourne, Kent, focusing on the repair and maintenance of domestic appliances. With over 30 years of experience, the company caters to both residential and commercial customers in Kent and South East London. Autowash offers a wide range of services, including washing machine repairs, refrigeration repairs, and oven and cooker servicing, ensuring that all major brands and models are covered. The company prides itself on providing prompt service, with options for same or next-day appointments. Customers can expect a transparent pricing structure, with a one-off call and labor charge that includes all necessary work. Autowash also assists customers in sourcing and installing new appliances, further solidifying its role as a trusted resource for appliance-related needs in the local community.
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