Avera reviews & trust report

The project management and follow-up service are also frequently commended, contributing to a reliable experience. However, some customers express frustration with the speed of response times, indicating that initial communication can be slow and sometimes requires multiple follow-ups. Additionally, a few reviews mention disappointing customer service experiences, particularly regarding unclear communication and long wait times. Overall, while Avera is recognized for its solid service and professional staff, there are areas for improvement in customer communication and response speed.