Very good communication
Very good communication. My vehicle arrived when it was supposed to. Dropped off right at my front door. Easy transaction.

BAH Logistics is a licensed auto transport company based in the USA, specializing in safe and reliable vehicle shipping services. With a focus on customer satisfaction, the company offers comprehensive solutions for transporting cars, motorcycles, boats, and heavy freight across the nation. BAH Logistics partners with verified and insured transport professionals to ensure each vehicle is handled with care and delivered on time. The company serves a diverse clientele, including individuals, businesses, and dealerships seeking efficient and secure vehicle transport. BAH Logistics provides full insurance coverage with every quote, ensuring peace of mind for customers throughout the shipping process. Additionally, the company offers 24/7 professional support and proactive updates, fostering transparency and building lasting relationships with clients.
BAH Logistics receives overwhelmingly positive feedback for its reliable service and excellent communication. Many customers highlight the professionalism of the staff, particularly praising team members like Lamar, Rodney, and Carlos for their helpfulness and support during the shipping process.
Reviewers appreciate the smooth transactions and timely deliveries, often noting that the company keeps them informed every step of the way. However, a small number of critical reviews express dissatisfaction, citing unethical practices and poor customer service after payment, with one reviewer describing a shocking experience and another mentioning unexpected additional fees. Despite these concerns, the majority of customers feel confident in recommending BAH Logistics for their shipping needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 165 | 100% | -0.7 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 3.7 | 3 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 7 |
| Dec 24 | 3.7 | 3 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 165 most recent reviews.
“I recently had the pleasure of using BAH Logistics for shipping my vehicle, and I couldn't be more satisfied with the...”
“While BAH partially admitted their lies at first and gave me a very small partial refund, over the course of the mont...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.1 out of 5 (good) | — | 165 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.4 out of 5 (good) | — | — | 1,000 |
Bottom line: BAH Logistics is #1 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 4.1).
165 reviews of BAH Logistics. Filter by what matters to you.
Very good communication. My vehicle arrived when it was supposed to. Dropped off right at my front door. Easy transaction.
Fast accurate and on time!
All the coordination was smooth and timely. The dispatcher was in close contact and kept me informed every step of the way
Great company! Love how attentive they are with helping you transport your vehicle! Anything that you may need help with they are there to assist you which I love! There was a small issue with the driver picking up on the day that he said he would and wasn’t responding however, they were able to reach him and solve the issue. The driver still dropped off my car on time. It was a quick turnaround across country. 100% recommend! Thank You!
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Great service. Early delivery. Great communication.
Prompt delivery, good communication and careful handling of our items.
BAH Logistics did such a wonderful job getting my hot tub delivered right to my property without issue! They kept me informed every step of the way and were always available to answer any questions! I would highly recommend these guys for your shipping needs!!!!
Good communication, super fast, from TX to FL only one day!!! Recommended to everyone!
I got in contact with Anthony through the Shiply app. I inherited furniture from my grandparents and needed to quickly and safely transport it cross country. Not only did Anthony have a truck setup in a matter of two days, he communicated with both me and the driver every step of the way. I was never left guessing and the driver that ge selected was extra careful not to damage the furniture. A very easy and pleasant shipping experience!
I’ve used this company twice and both times they were professional and efficient. I will use them again!
I had a problem with my driver and BAH did not need to ultimately be responsible; that said they took accountability and rectified the situation. Kane and team are great!
First time using a shipper, Dispatch was great at keeping me up to speed on getting answers to questions. It was a Holiday weekend but was able to get answers in a timely fashion. Pick up and delivery was great. Driver was on time and courteous and took great pictures and was great at his work. Will Use again in the future.
Did not keep their word and they charged me extra upon arrival. Absolutely would not recommend.
This was our first time using a shipping company. I'd advise first timers that if you have a limited time window to make sure BAH knows that your dates can't be flexible. Once we made our delivery date issue clear, Anthony went above and beyond to make sure our shipment was picked up and delivered when we needed it to be. We understand the process now and we'll definately use them again in the future.
BAH Logistics is a licensed auto transport company based in the USA, specializing in safe and reliable vehicle shipping services. With a focus on customer satisfaction, the company offers comprehensive solutions for transporting cars, motorcycles, boats, and heavy freight across the nation. BAH Logistics partners with verified and insured transport professionals to ensure each vehicle is handled with care and delivered on time. The company serves a diverse clientele, including individuals, businesses, and dealerships seeking efficient and secure vehicle transport. BAH Logistics provides full insurance coverage with every quote, ensuring peace of mind for customers throughout the shipping process. Additionally, the company offers 24/7 professional support and proactive updates, fostering transparency and building lasting relationships with clients.
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